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Vista - Cannot uninstall antivirus, cannot download attachments

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Old 03-03-2007   #1 (permalink)
JKorn


 
 

Cannot uninstall antivirus, cannot download attachments

I am unable to uninstall AVG free, and I am unable to download attachments
from Windows Mail. I created a recovery point before I installed Vista, is
there a way to get back to that? Any help would be greatly appreciated.

My System SpecsSystem Spec
Old 03-04-2007   #2 (permalink)
Lang Murphy


 
 

Re: Cannot uninstall antivirus, cannot download attachments

You created a recovery "point" -before- you installed Vista?

Lang

"JKorn" <JKorn@discussions.microsoft.com> wrote in message
news:73CAA89E-1E11-4A98-9437-1AA4776A233E@microsoft.com...
>I am unable to uninstall AVG free, and I am unable to download attachments
> from Windows Mail. I created a recovery point before I installed Vista,
> is
> there a way to get back to that? Any help would be greatly appreciated.


My System SpecsSystem Spec
Old 03-04-2007   #3 (permalink)
Malke


 
 

Re: Cannot uninstall antivirus, cannot download attachments

Lang Murphy wrote:
> You created a recovery "point" -before- you installed Vista?
>
> Lang
>
> "JKorn" <JKorn@discussions.microsoft.com> wrote in message
> news:73CAA89E-1E11-4A98-9437-1AA4776A233E@microsoft.com...
>> I am unable to uninstall AVG free, and I am unable to download
>> attachments
>> from Windows Mail. I created a recovery point before I installed
>> Vista, is
>> there a way to get back to that? Any help would be greatly appreciated.

>


It sounds like the OP upgraded to Vista on an infected machine or didn't
uninstall his antivirus and other security software before trying the
upgrade. There is no way for us to tell with so little information.

To the OP: See this link for restoring your computer back to XP:

Restore a computer to a previous Windows installation after you install
Windows Vista - http://support.microsoft.com/kb/927522/en-us

If the information is not applicable to you, back up your data and do a
clean install of Vista.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
Old 03-04-2007   #4 (permalink)
JKorn


 
 

Re: Cannot uninstall antivirus, cannot download attachments

Thank you for your help.

"Malke" wrote:

> Lang Murphy wrote:
> > You created a recovery "point" -before- you installed Vista?
> >
> > Lang
> >
> > "JKorn" <JKorn@discussions.microsoft.com> wrote in message
> > news:73CAA89E-1E11-4A98-9437-1AA4776A233E@microsoft.com...
> >> I am unable to uninstall AVG free, and I am unable to download
> >> attachments
> >> from Windows Mail. I created a recovery point before I installed
> >> Vista, is
> >> there a way to get back to that? Any help would be greatly appreciated.

> >

>
> It sounds like the OP upgraded to Vista on an infected machine or didn't
> uninstall his antivirus and other security software before trying the
> upgrade. There is no way for us to tell with so little information.
>
> To the OP: See this link for restoring your computer back to XP:
>
> Restore a computer to a previous Windows installation after you install
> Windows Vista - http://support.microsoft.com/kb/927522/en-us
>
> If the information is not applicable to you, back up your data and do a
> clean install of Vista.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

My System SpecsSystem Spec
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