Vista - Search wont index outlook emails

The vista search wont find anything in my emails - Ive reset and reindexed
the search and it still wont find anything in my email at all. Outlook is
listed as one of the items that it searches but no joy.

Search also doesnt work within outlook either!

Help!

Pat

I have the same problem.

I have done everything suggested on this page
http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.

CodeMind


"Pat Robertson" wrote:

> The vista search wont find anything in my emails - Ive reset and reindexed
> the search and it still wont find anything in my email at all. Outlook is
> listed as one of the items that it searches but no joy.
>
> Search also doesnt work within outlook either!
>
> Help!
>
> Pat

The other odd thing is that it did work a couple of days ago. Ive not done
any setting changes to outllook or search and now it doesnt work.

I also tried the advice in the webpage you mention.

Looks like I will have to reinstall Google Desktop!

P

"CodeMind" wrote:

> I have the same problem.
>
> I have done everything suggested on this page
> http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.
>
> CodeMind
>
>
> "Pat Robertson" wrote:
>
> > The vista search wont find anything in my emails - Ive reset and reindexed
> > the search and it still wont find anything in my email at all. Outlook is
> > listed as one of the items that it searches but no joy.
> >
> > Search also doesnt work within outlook either!
> >
> > Help!
> >
> > Pat

I am glad it isn't just me having trouble with this. I think the problem is
with Outlook 2007's indexing. It just says the number of files remaining to
be indexed when you check the status but this number just slowly goes up over
time never down. The search in Outlook or Vista fails even for the word "and"
when you look in emails.

Google desktop works (I installed this too so I could search Outllook 2007)
but it is a bit annoying to have to use Google for this. Although the old
Outlook 2003/XP search was slow at least it worked.

If anyone figures out how to fix this problem please add it to the discussion!

Thanks

Ed

"Pat Robertson" wrote:

> The other odd thing is that it did work a couple of days ago. Ive not done
> any setting changes to outllook or search and now it doesnt work.
>
> I also tried the advice in the webpage you mention.
>
> Looks like I will have to reinstall Google Desktop!
>
> P
>
> "CodeMind" wrote:
>
> > I have the same problem.
> >
> > I have done everything suggested on this page
> > http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.
> >
> > CodeMind
> >
> >
> > "Pat Robertson" wrote:
> >
> > > The vista search wont find anything in my emails - Ive reset and reindexed
> > > the search and it still wont find anything in my email at all. Outlook is
> > > listed as one of the items that it searches but no joy.
> > >
> > > Search also doesnt work within outlook either!
> > >
> > > Help!
> > >
> > > Pat

Ive fixed it!

Its one of two things - I had installed powerpoint from an old version of
office so maybe that had screwed up the new version of office?

Anyway, i uninstalled powerpoint - still no joy. But noticed that the
Outlook Today page had scripting errors when selected so i did a repair
(under program install/uninstall option), then reset the index (control
panel/indexing options) and once it had indexed the pc again, its now ok.

Ive not had a chance to reinstall powerpoint to see if that breaks it again!

P

"Edward" wrote:

> I am glad it isn't just me having trouble with this. I think the problem is
> with Outlook 2007's indexing. It just says the number of files remaining to
> be indexed when you check the status but this number just slowly goes up over
> time never down. The search in Outlook or Vista fails even for the word "and"
> when you look in emails.
>
> Google desktop works (I installed this too so I could search Outllook 2007)
> but it is a bit annoying to have to use Google for this. Although the old
> Outlook 2003/XP search was slow at least it worked.
>
> If anyone figures out how to fix this problem please add it to the discussion!
>
> Thanks
>
> Ed
>
> "Pat Robertson" wrote:
>
> > The other odd thing is that it did work a couple of days ago. Ive not done
> > any setting changes to outllook or search and now it doesnt work.
> >
> > I also tried the advice in the webpage you mention.
> >
> > Looks like I will have to reinstall Google Desktop!
> >
> > P
> >
> > "CodeMind" wrote:
> >
> > > I have the same problem.
> > >
> > > I have done everything suggested on this page
> > > http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.
> > >
> > > CodeMind
> > >
> > >
> > > "Pat Robertson" wrote:
> > >
> > > > The vista search wont find anything in my emails - Ive reset and reindexed
> > > > the search and it still wont find anything in my email at all. Outlook is
> > > > listed as one of the items that it searches but no joy.
> > > >
> > > > Search also doesnt work within outlook either!
> > > >
> > > > Help!
> > > >
> > > > Pat

I started with a clean Vista install and a clean Office 2007 install (I
didn't upgrade either) so I guess my problem is different. I have tried
resetting the index. I found a link on Google that suggested using the Office
diagnositcs to fix it but it just tells me everything is fine but the
indexing still doesn't work.

I am glad to hear that this can be fixed somehow, I will see if I can find
any oher repair options. Otherwise I guess it is wait for a service pack and
stick with Google for indexing my emails (very annoying though as this was
one of the main reasons I bought Outlook/Vista).

Thanks

Ed

"Pat Robertson" wrote:

> Ive fixed it!
>
> Its one of two things - I had installed powerpoint from an old version of
> office so maybe that had screwed up the new version of office?
>
> Anyway, i uninstalled powerpoint - still no joy. But noticed that the
> Outlook Today page had scripting errors when selected so i did a repair
> (under program install/uninstall option), then reset the index (control
> panel/indexing options) and once it had indexed the pc again, its now ok.
>
> Ive not had a chance to reinstall powerpoint to see if that breaks it again!
>
> P
>
> "Edward" wrote:
>
> > I am glad it isn't just me having trouble with this. I think the problem is
> > with Outlook 2007's indexing. It just says the number of files remaining to
> > be indexed when you check the status but this number just slowly goes up over
> > time never down. The search in Outlook or Vista fails even for the word "and"
> > when you look in emails.
> >
> > Google desktop works (I installed this too so I could search Outllook 2007)
> > but it is a bit annoying to have to use Google for this. Although the old
> > Outlook 2003/XP search was slow at least it worked.
> >
> > If anyone figures out how to fix this problem please add it to the discussion!
> >
> > Thanks
> >
> > Ed
> >
> > "Pat Robertson" wrote:
> >
> > > The other odd thing is that it did work a couple of days ago. Ive not done
> > > any setting changes to outllook or search and now it doesnt work.
> > >
> > > I also tried the advice in the webpage you mention.
> > >
> > > Looks like I will have to reinstall Google Desktop!
> > >
> > > P
> > >
> > > "CodeMind" wrote:
> > >
> > > > I have the same problem.
> > > >
> > > > I have done everything suggested on this page
> > > > http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.
> > > >
> > > > CodeMind
> > > >
> > > >
> > > > "Pat Robertson" wrote:
> > > >
> > > > > The vista search wont find anything in my emails - Ive reset and reindexed
> > > > > the search and it still wont find anything in my email at all. Outlook is
> > > > > listed as one of the items that it searches but no joy.
> > > > >
> > > > > Search also doesnt work within outlook either!
> > > > >
> > > > > Help!
> > > > >
> > > > > Pat

The old office powerpoint may just be a red herring of course and just a
coincidence.

Try the repair option under control panel (classic)/Program and Features -
select Microsoft Office, then select Change, and select Repair. Once its
repaired, reset the search index (Control panel/Indexing options) to see if
it works for you.

Cheers and best of luck!

Pat

"Edward" wrote:

> I started with a clean Vista install and a clean Office 2007 install (I
> didn't upgrade either) so I guess my problem is different. I have tried
> resetting the index. I found a link on Google that suggested using the Office
> diagnositcs to fix it but it just tells me everything is fine but the
> indexing still doesn't work.
>
> I am glad to hear that this can be fixed somehow, I will see if I can find
> any oher repair options. Otherwise I guess it is wait for a service pack and
> stick with Google for indexing my emails (very annoying though as this was
> one of the main reasons I bought Outlook/Vista).
>
> Thanks
>
> Ed
>
> "Pat Robertson" wrote:
>
> > Ive fixed it!
> >
> > Its one of two things - I had installed powerpoint from an old version of
> > office so maybe that had screwed up the new version of office?
> >
> > Anyway, i uninstalled powerpoint - still no joy. But noticed that the
> > Outlook Today page had scripting errors when selected so i did a repair
> > (under program install/uninstall option), then reset the index (control
> > panel/indexing options) and once it had indexed the pc again, its now ok.
> >
> > Ive not had a chance to reinstall powerpoint to see if that breaks it again!
> >
> > P
> >
> > "Edward" wrote:
> >
> > > I am glad it isn't just me having trouble with this. I think the problem is
> > > with Outlook 2007's indexing. It just says the number of files remaining to
> > > be indexed when you check the status but this number just slowly goes up over
> > > time never down. The search in Outlook or Vista fails even for the word "and"
> > > when you look in emails.
> > >
> > > Google desktop works (I installed this too so I could search Outllook 2007)
> > > but it is a bit annoying to have to use Google for this. Although the old
> > > Outlook 2003/XP search was slow at least it worked.
> > >
> > > If anyone figures out how to fix this problem please add it to the discussion!
> > >
> > > Thanks
> > >
> > > Ed
> > >
> > > "Pat Robertson" wrote:
> > >
> > > > The other odd thing is that it did work a couple of days ago. Ive not done
> > > > any setting changes to outllook or search and now it doesnt work.
> > > >
> > > > I also tried the advice in the webpage you mention.
> > > >
> > > > Looks like I will have to reinstall Google Desktop!
> > > >
> > > > P
> > > >
> > > > "CodeMind" wrote:
> > > >
> > > > > I have the same problem.
> > > > >
> > > > > I have done everything suggested on this page
> > > > > http://office.microsoft.com/en-us/ou...CH100788821033 but still no luck.
> > > > >
> > > > > CodeMind
> > > > >
> > > > >
> > > > > "Pat Robertson" wrote:
> > > > >
> > > > > > The vista search wont find anything in my emails - Ive reset and reindexed
> > > > > > the search and it still wont find anything in my email at all. Outlook is
> > > > > > listed as one of the items that it searches but no joy.
> > > > > >
> > > > > > Search also doesnt work within outlook either!
> > > > > >
> > > > > > Help!
> > > > > >
> > > > > > Pat

The powerpoint issue is a known problem - if you install an Office 2003 app
*after* you install Outlook 2007 then some registry keys get overwritten
which stop indexing from working. A repair on your Office 2007 installation
should fix this.

Edward, I'm not sure what is happening. It is worth taking a look in the
Indexing Options Control Panel. There's an option on the Advanced pane
called Restore Defaults that will completely reset search. This may be worth
trying {requires a reboot}. Also do you have any search-related errors in
the Event Log?


"Pat Robertson" <PatRobertson@discussions.microsoft.com> wrote in message
news:4743EB70-6591-4681-A2DE-ABA3B6983F9D@microsoft.com...
> The old office powerpoint may just be a red herring of course and just a
> coincidence.
>
> Try the repair option under control panel (classic)/Program and Features -
> select Microsoft Office, then select Change, and select Repair. Once its
> repaired, reset the search index (Control panel/Indexing options) to see
> if
> it works for you.
>
> Cheers and best of luck!
>
> Pat
>
> "Edward" wrote:
>
>> I started with a clean Vista install and a clean Office 2007 install (I
>> didn't upgrade either) so I guess my problem is different. I have tried
>> resetting the index. I found a link on Google that suggested using the
>> Office
>> diagnositcs to fix it but it just tells me everything is fine but the
>> indexing still doesn't work.
>>
>> I am glad to hear that this can be fixed somehow, I will see if I can
>> find
>> any oher repair options. Otherwise I guess it is wait for a service pack
>> and
>> stick with Google for indexing my emails (very annoying though as this
>> was
>> one of the main reasons I bought Outlook/Vista).
>>
>> Thanks
>>
>> Ed
>>
>> "Pat Robertson" wrote:
>>
>> > Ive fixed it!
>> >
>> > Its one of two things - I had installed powerpoint from an old version
>> > of
>> > office so maybe that had screwed up the new version of office?
>> >
>> > Anyway, i uninstalled powerpoint - still no joy. But noticed that the
>> > Outlook Today page had scripting errors when selected so i did a repair
>> > (under program install/uninstall option), then reset the index (control
>> > panel/indexing options) and once it had indexed the pc again, its now
>> > ok.
>> >
>> > Ive not had a chance to reinstall powerpoint to see if that breaks it
>> > again!
>> >
>> > P
>> >
>> > "Edward" wrote:
>> >
>> > > I am glad it isn't just me having trouble with this. I think the
>> > > problem is
>> > > with Outlook 2007's indexing. It just says the number of files
>> > > remaining to
>> > > be indexed when you check the status but this number just slowly goes
>> > > up over
>> > > time never down. The search in Outlook or Vista fails even for the
>> > > word "and"
>> > > when you look in emails.
>> > >
>> > > Google desktop works (I installed this too so I could search Outllook
>> > > 2007)
>> > > but it is a bit annoying to have to use Google for this. Although the
>> > > old
>> > > Outlook 2003/XP search was slow at least it worked.
>> > >
>> > > If anyone figures out how to fix this problem please add it to the
>> > > discussion!
>> > >
>> > > Thanks
>> > >
>> > > Ed
>> > >
>> > > "Pat Robertson" wrote:
>> > >
>> > > > The other odd thing is that it did work a couple of days ago. Ive
>> > > > not done
>> > > > any setting changes to outllook or search and now it doesnt work.
>> > > >
>> > > > I also tried the advice in the webpage you mention.
>> > > >
>> > > > Looks like I will have to reinstall Google Desktop!
>> > > >
>> > > > P
>> > > >
>> > > > "CodeMind" wrote:
>> > > >
>> > > > > I have the same problem.
>> > > > >
>> > > > > I have done everything suggested on this page
>> > > > > http://office.microsoft.com/en-us/ou...CH100788821033
>> > > > > but still no luck.
>> > > > >
>> > > > > CodeMind
>> > > > >
>> > > > >
>> > > > > "Pat Robertson" wrote:
>> > > > >
>> > > > > > The vista search wont find anything in my emails - Ive reset
>> > > > > > and reindexed
>> > > > > > the search and it still wont find anything in my email at all.
>> > > > > > Outlook is
>> > > > > > listed as one of the items that it searches but no joy.
>> > > > > >
>> > > > > > Search also doesnt work within outlook either!
>> > > > > >
>> > > > > > Help!
>> > > > > >
>> > > > > > Pat

The "restore defaults" option fixes the problem (nothing else does). However,
while doing this I discovered where the bug is that caused the trouble in the
first place. It appears that when Vista does its initial index (of the
default locations) it gets confused if you try and add a location (I store
all my stuff in c:\data so I wanted to index this too) before the initial
index has been built. You must wait for Vista to finish making the first
index BEFORE you modify the index locations otherwise the indexing service
breaks.

When I tried to change the index locations after a reset it broke the
indexing. When I reset it again but this time allowed the inital indexing to
work, everything was fine.

Hope this helps and thanks for all the suggestions.

Ed

"Dave Wood [MS]" wrote:

> The powerpoint issue is a known problem - if you install an Office 2003 app
> *after* you install Outlook 2007 then some registry keys get overwritten
> which stop indexing from working. A repair on your Office 2007 installation
> should fix this.
>
> Edward, I'm not sure what is happening. It is worth taking a look in the
> Indexing Options Control Panel. There's an option on the Advanced pane
> called Restore Defaults that will completely reset search. This may be worth
> trying {requires a reboot}. Also do you have any search-related errors in
> the Event Log?
>
>
> "Pat Robertson" <PatRobertson@discussions.microsoft.com> wrote in message
> news:4743EB70-6591-4681-A2DE-ABA3B6983F9D@microsoft.com...
> > The old office powerpoint may just be a red herring of course and just a
> > coincidence.
> >
> > Try the repair option under control panel (classic)/Program and Features -
> > select Microsoft Office, then select Change, and select Repair. Once its
> > repaired, reset the search index (Control panel/Indexing options) to see
> > if
> > it works for you.
> >
> > Cheers and best of luck!
> >
> > Pat
> >
> > "Edward" wrote:
> >
> >> I started with a clean Vista install and a clean Office 2007 install (I
> >> didn't upgrade either) so I guess my problem is different. I have tried
> >> resetting the index. I found a link on Google that suggested using the
> >> Office
> >> diagnositcs to fix it but it just tells me everything is fine but the
> >> indexing still doesn't work.
> >>
> >> I am glad to hear that this can be fixed somehow, I will see if I can
> >> find
> >> any oher repair options. Otherwise I guess it is wait for a service pack
> >> and
> >> stick with Google for indexing my emails (very annoying though as this
> >> was
> >> one of the main reasons I bought Outlook/Vista).
> >>
> >> Thanks
> >>
> >> Ed
> >>
> >> "Pat Robertson" wrote:
> >>
> >> > Ive fixed it!
> >> >
> >> > Its one of two things - I had installed powerpoint from an old version
> >> > of
> >> > office so maybe that had screwed up the new version of office?
> >> >
> >> > Anyway, i uninstalled powerpoint - still no joy. But noticed that the
> >> > Outlook Today page had scripting errors when selected so i did a repair
> >> > (under program install/uninstall option), then reset the index (control
> >> > panel/indexing options) and once it had indexed the pc again, its now
> >> > ok.
> >> >
> >> > Ive not had a chance to reinstall powerpoint to see if that breaks it
> >> > again!
> >> >
> >> > P
> >> >
> >> > "Edward" wrote:
> >> >
> >> > > I am glad it isn't just me having trouble with this. I think the
> >> > > problem is
> >> > > with Outlook 2007's indexing. It just says the number of files
> >> > > remaining to
> >> > > be indexed when you check the status but this number just slowly goes
> >> > > up over
> >> > > time never down. The search in Outlook or Vista fails even for the
> >> > > word "and"
> >> > > when you look in emails.
> >> > >
> >> > > Google desktop works (I installed this too so I could search Outllook
> >> > > 2007)
> >> > > but it is a bit annoying to have to use Google for this. Although the
> >> > > old
> >> > > Outlook 2003/XP search was slow at least it worked.
> >> > >
> >> > > If anyone figures out how to fix this problem please add it to the
> >> > > discussion!
> >> > >
> >> > > Thanks
> >> > >
> >> > > Ed
> >> > >
> >> > > "Pat Robertson" wrote:
> >> > >
> >> > > > The other odd thing is that it did work a couple of days ago. Ive
> >> > > > not done
> >> > > > any setting changes to outllook or search and now it doesnt work.
> >> > > >
> >> > > > I also tried the advice in the webpage you mention.
> >> > > >
> >> > > > Looks like I will have to reinstall Google Desktop!
> >> > > >
> >> > > > P
> >> > > >
> >> > > > "CodeMind" wrote:
> >> > > >
> >> > > > > I have the same problem.
> >> > > > >
> >> > > > > I have done everything suggested on this page
> >> > > > > http://office.microsoft.com/en-us/ou...CH100788821033
> >> > > > > but still no luck.
> >> > > > >
> >> > > > > CodeMind
> >> > > > >
> >> > > > >
> >> > > > > "Pat Robertson" wrote:
> >> > > > >
> >> > > > > > The vista search wont find anything in my emails - Ive reset
> >> > > > > > and reindexed
> >> > > > > > the search and it still wont find anything in my email at all.
> >> > > > > > Outlook is
> >> > > > > > listed as one of the items that it searches but no joy.
> >> > > > > >
> >> > > > > > Search also doesnt work within outlook either!
> >> > > > > >
> >> > > > > > Help!
> >> > > > > >
> >> > > > > > Pat
>
>

hi just wanted to make an input.... i havent got vista but our network works on XP.

we have had problems with office 07 and i found that going into the account settings on outlook and changing it to 'cache' then restart outlook and re-index, this should solve the problem.

it doesnt seam to like outlook via exchange server. as all our files etc are on the server it doesnt index them and needs to be a locally cached copy of the profile/files etc.