Windows Vista Forums

vaio laptop hardware key, screen brightness, update problem
  1. #1


    johnny3352 Guest

    vaio laptop hardware key, screen brightness, update problem

    I have a sony vaio laptop vgn-ax570g after installing vista home premium, the
    fn hotkey does not work, so I can't adjust screen brightness. tried
    installing sony updates, but whenever I try, the update states that it does
    not recognize my model number, even though the updates are for my model
    number. one update even said that the update I was trying to download was
    for windows vista only, which is what I have, and it did not let me load it.
    sony support sucks. any ideas??



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  2. #2


    Dean-Dean Guest

    RE: vaio laptop hardware key, screen brightness, update problem


    While the following components might be on your computer, your registry may
    not be up to snuff. Download and install the following files from the two
    links given, in the following order (the order is fairly important):


    http://esupport.sony.com/US/perl/swu...eType=Original

    1. Sony® Notebook Control Device Driver

    2. Sony® Shared Library

    3. Sony® Notebook Utilities

    4. Sony® SmartWi™ Connection Utility

    and

    http://esupport.sony.com/US/perl/swu...teType=Updates

    5. VAIO® Event Service Update (09/13/2006)


    The last update, while it talks about "monitors", is what got my Vaio
    Laptop's buttons and function keys to finally work correctly on Vista,
    including the auto-dimmer and DVD player eject button. My Wi-Fi button
    works, too. After downloading, unblock each file in the file's properties
    dialogue, on the General tab, and then Run each installer as Administrator,
    by right-clicking on each (*.exe) file. While meant for XP, these should
    work on Vista. Avoid downloading drivers from Sony that are not Vaio
    specific and are for components from non-Sony manufacturers (e.g., display,
    network, sound drivers, etc., as these should be Vista specific; there are
    some minor exceptions, which I won't get into at this point). Let me know if
    you still have problems, after trying this....

    Hope this helps,
    Dean


    "johnny3352" wrote:

    > I have a sony vaio laptop vgn-ax570g after installing vista home premium, the
    > fn hotkey does not work, so I can't adjust screen brightness. tried
    > installing sony updates, but whenever I try, the update states that it does
    > not recognize my model number, even though the updates are for my model
    > number. one update even said that the update I was trying to download was
    > for windows vista only, which is what I have, and it did not let me load it.
    > sony support sucks. any ideas??


      My System SpecsSystem Spec

  3. #3


    Dean-Dean Guest

    RE: vaio laptop hardware key, screen brightness, update problem

    Addendum (sorry):

    Also, you should download and install this, perhaps before the VAIO® Event
    Service Update (making the VAIO® Event Service Update number 6):

    http://esupport.sony.com/US/perl/swu...teType=Updates

    5. Sony® Utilities DLL Update (07/17/2006)

    "johnny3352" wrote:

    > I have a sony vaio laptop vgn-ax570g after installing vista home premium, the
    > fn hotkey does not work, so I can't adjust screen brightness. tried
    > installing sony updates, but whenever I try, the update states that it does
    > not recognize my model number, even though the updates are for my model
    > number. one update even said that the update I was trying to download was
    > for windows vista only, which is what I have, and it did not let me load it.
    > sony support sucks. any ideas??


      My System SpecsSystem Spec

  4. #4


    johnny3352 Guest

    RE: vaio laptop hardware key, screen brightness, update problem

    thanks dean, I tried downloading the first update, notebook control device
    but for some reason, it still says that the update is not intended for my
    computer model. i reset the bios and i got my screen brightness up but i
    still cant use the key to control the brightness.

    "Dean-Dean" wrote:

    > Addendum (sorry):
    >
    > Also, you should download and install this, perhaps before the VAIO® Event
    > Service Update (making the VAIO® Event Service Update number 6):
    >
    > http://esupport.sony.com/US/perl/swu...teType=Updates
    >
    > 5. Sony® Utilities DLL Update (07/17/2006)
    >
    > "johnny3352" wrote:
    >
    > > I have a sony vaio laptop vgn-ax570g after installing vista home premium, the
    > > fn hotkey does not work, so I can't adjust screen brightness. tried
    > > installing sony updates, but whenever I try, the update states that it does
    > > not recognize my model number, even though the updates are for my model
    > > number. one update even said that the update I was trying to download was
    > > for windows vista only, which is what I have, and it did not let me load it.
    > > sony support sucks. any ideas??


      My System SpecsSystem Spec

  5. #5


    Dave Guest

    Screen brightness

    Im having this same problem with a VGN FE11H after upgrading to vista business. The Sony updates don't seem to intall correctly

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

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  6. #6


    DrinkSKYY Guest

    Re: vaio laptop hardware key, screen brightness, update problem


    I've recently upgraded my Sony Vaio VGN-SZ240P to Vista Ultimate and am
    experience problems with my S1/S2 Hotkeys. I have attempted to install
    the following fixes from Sony's site:

    Shared Library Update
    Utilities DLL
    Event Services
    Setting Utility Services

    I was able to successfully install the first 3, but received an error
    message when I tried the 4th - it was something like "This update can
    only be run on Windows Vista."

    Note: After installing the first 3 updates I regained use of my
    function keys (ie brightness/volume adjustment)...I'm guessing the 4th
    update is the one that helps with the hotkeys. Any help would be
    greatly appreciated.


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  7. #7


    Synapse Syndrome Guest

    Re: vaio laptop hardware key, screen brightness, update problem

    "DrinkSKYY" <DrinkSKYY.2wtu7i@xxxxxx> wrote in message
    newsrinkSKYY.2wtu7i@xxxxxx

    >
    > I've recently upgraded my Sony Vaio VGN-SZ240P to Vista Ultimate and am
    > experience problems with my S1/S2 Hotkeys. I have attempted to install
    > the following fixes from Sony's site:
    >
    > Shared Library Update
    > Utilities DLL
    > Event Services
    > Setting Utility Services
    >
    > I was able to successfully install the first 3, but received an error
    > message when I tried the 4th - it was something like "This update can
    > only be run on Windows Vista."
    >
    > Note: After installing the first 3 updates I regained use of my
    > function keys (ie brightness/volume adjustment)...I'm guessing the 4th
    > update is the one that helps with the hotkeys. Any help would be
    > greatly appreciated.

    Try installing other updates that sound like they will enable the
    installation of that update after they have been installed.

    http://esupport.sony.com/US/perl/swu...Type=Migration

    I'd say that Sony® Discovery Tool for Windows VistaT might be a good
    candidate.

    ss.



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  8. #8


    jean7851 Guest

    Re: vaio laptop hardware key, screen brightness, update problem


    johnny3352;2641233 Wrote:

    > thanks dean, I tried downloading the first update, notebook control
    > device
    > but for some reason, it still says that the update is not intended for
    > my
    > computer model. i reset the bios and i got my screen brightness up but
    > i
    > still cant use the key to control the brightness.
    >
    > "Dean-Dean" wrote:
    >

    > > Addendum (sorry):
    > >
    > > Also, you should download and install this, perhaps before the VAIO®
    > Event

    > > Service Update (making the VAIO® Event Service Update number 6):
    > >
    > >
    > http://esupport.sony.com/US/perl/swu...teType=Updates
    > im having the same problem after upgrading my bios a long ago.
    > how did you reset th bios?????????i try
    > everything

    > >
    > > 5. Sony® Utilities DLL Update (07/17/2006)
    > >
    > > "johnny3352" wrote:
    > >

    > > > I have a sony vaio laptop vgn-ax570g after installing vista home
    > premium, the

    > > > fn hotkey does not work, so I can't adjust screen brightness.
    > tried

    > > > installing sony updates, but whenever I try, the update states that
    > it does

    > > > not recognize my model number, even though the updates are for my
    > model

    > > > number. one update even said that the update I was trying to
    > download was

    > > > for windows vista only, which is what I have, and it did not let me
    > load it.

    > > > sony support sucks. any ideas??im having the same problem after upgrading my bios a long ago.
    how did you reset th bios?????????i try
    everything


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  9. #9


    nickolae2003 Guest

    Re: vaio laptop hardware key, screen brightness, update problem


    hello.I have the same problem like the guy with sony vayo ax570g >i have
    the same model.Did you found a solution


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  10. #10


    bsassoun Guest

    Re: vaio laptop hardware key, screen brightness, update problem


    When I try to install any drivers or updates for my Sony VGN-FE770G, the
    error message I get is: This program is not intended for use with your
    computer model. I read that the significant file in this process is
    C:\WINDOWS\MODEL.TXT and it can be modified.

    I upgraded from XP to Vista Home Premium four months ago, and this
    problem started happening only a week ago.

    Also, Windows Switch Setting Utility does not work properly, causing
    lags when I try to connect to a wireless network.

    Sony eSupport has been no help after many hours.

    Please help if possible.


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