Bought 32 bit OEM version of Vista Home Premium at local computer store. I
was told I could swap for 64 bit version on Microsoft web site. I found link
to swap versions at... http://www.microsoft.com/windows/pro...ons/64bit.mspx
Microsoft websites says offer invalid with my product key and apparently
does not offer ANY support either. So I am a misinformed buyer that did not
get what I thought I purchased. I called the MS customer service number was
repeatedly ignored my situation and offered to sell another copy. So I hung
up on the human that acts like a recording machine.
I will return the product tomorrow. However since it was opened they will
not want to accept it. At which point I will inform them that I was given
incorrect information by sales clerk that caused the wrong purchase. Then I
get to talk to the store manager as well probably.
I do view this inpart as my fault for believing salesman, but why would a 32
bit OS be sold with a 64 bit computer and not be swapped? Likely because it
is an OEM version, but if I exchange it for retail version if I can, will it