Vista - Problems Booting Up

I bought a new HP computer with Windows Vista on SuperBowl Sunday. Last week
I started having problems with it. Today when I attempted to boot up the
computer, it gives a blue screen with 3 options (Esc=boot menu, F10=?,
F11=System Recovery). F11 doesn't work - the computer has no reaction to it.
Escape worked but didn't help. F10 also worked but provided no relief.

Then we get a black screen that gives 2 options - (1) Startup in recovery
mode (recommended) or (2) Startup normal. When attempting startup in either
mode it just takes us back to the blue screen. It gets caught in a loop!

The computer did not come with a Windows Vista CD. How can we get the
computer to boot back up?

"The computer did not come with a Windows Vista CD" [you mean DVD] but I
didn't quote you because of that--I quoted you because we will see hundeds
of these posts in the next few months.

MSFT is inflicting the anorgasmic screwing on millions of their customers in
the erra of Vista just as they have done in the era of XP. Their OEM VP
Scott Di Valerio is an accountant who forces all the OEM partners except
Dell who balked this time not to ship a Vista DVD just as he did with XP.
You need this DVD to use the Recovery Environment of Vista and apparently
what HP has done is to inflict crap on you as always in terms of their
recovery partitions, their alleged recovery modalities, etc.

I think they make high quality hardware, but they witheld a DVD from you and
I'd call them and insit on one. I'm going to guess that you paid at least a
grand to 4 grand for your computer. That's a lot of money and they use
about an 800-1100% markup. Of course MSFT gets paid for the pre-loaded
Vista.

You can try all F8 options:

Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

You will need this reference:

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/en-us

The command to use for system restore at the safe mode cmd prompt is:

%systemroot%\system32\restore\rstrui.exe

The reason for doing this is one of these choices may work, when the other
doesn't. My experience is that people do not fully try F8 when they think
or have said they have. It is that they can almost always reach Windows
Advanced Options though.


Good luck,

CH



"goterps" <goterps@discussions.microsoft.com> wrote in message
news:E2E6A3BA-9310-47A9-8782-854748F2DD8E@microsoft.com...
>I bought a new HP computer with Windows Vista on SuperBowl Sunday. Last
>week
> I started having problems with it. Today when I attempted to boot up the
> computer, it gives a blue screen with 3 options (Esc=boot menu, F10=?,
> F11=System Recovery). F11 doesn't work - the computer has no reaction to
> it.
> Escape worked but didn't help. F10 also worked but provided no relief.
>
> Then we get a black screen that gives 2 options - (1) Startup in recovery
> mode (recommended) or (2) Startup normal. When attempting startup in
> either
> mode it just takes us back to the blue screen. It gets caught in a loop!
>
> The computer did not come with a Windows Vista CD. How can we get the
> computer to boot back up?

Chad,

Been busy lately? Haven't seen much traffic coming from you...

Lang

"Chad Harris" <fixvistabugsnow.net> wrote in message
news:%23qVqQl3YHHA.4520@TK2MSFTNGP06.phx.gbl...
> "The computer did not come with a Windows Vista CD" [you mean DVD] but I
> didn't quote you because of that--I quoted you because we will see hundeds
> of these posts in the next few months.
>
> MSFT is inflicting the anorgasmic screwing on millions of their customers
> in the erra of Vista just as they have done in the era of XP. Their OEM
> VP Scott Di Valerio is an accountant who forces all the OEM partners
> except Dell who balked this time not to ship a Vista DVD just as he did
> with XP. You need this DVD to use the Recovery Environment of Vista and
> apparently what HP has done is to inflict crap on you as always in terms
> of their recovery partitions, their alleged recovery modalities, etc.
>
> I think they make high quality hardware, but they witheld a DVD from you
> and I'd call them and insit on one. I'm going to guess that you paid at
> least a grand to 4 grand for your computer. That's a lot of money and
> they use about an 800-1100% markup. Of course MSFT gets paid for the
> pre-loaded Vista.
>
> You can try all F8 options:
>
> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you
> a
> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
> Prompt.
>
> These methods are outlined in
>
> A description of the Safe Mode Boot options in Windows XP/and Vista
> http://support.microsoft.com/kb/315222/
>
> You will need this reference:
>
> How to start the System Restore tool at a command prompt in Windows XP
> http://support.microsoft.com/kb/304449/en-us
>
> The command to use for system restore at the safe mode cmd prompt is:
>
> %systemroot%\system32\restore\rstrui.exe
>
> The reason for doing this is one of these choices may work, when the other
> doesn't. My experience is that people do not fully try F8 when they think
> or have said they have. It is that they can almost always reach Windows
> Advanced Options though.
>
>
> Good luck,
>
> CH
>
>
>
> "goterps" <goterps@discussions.microsoft.com> wrote in message
> news:E2E6A3BA-9310-47A9-8782-854748F2DD8E@microsoft.com...
>>I bought a new HP computer with Windows Vista on SuperBowl Sunday. Last
>>week
>> I started having problems with it. Today when I attempted to boot up the
>> computer, it gives a blue screen with 3 options (Esc=boot menu, F10=?,
>> F11=System Recovery). F11 doesn't work - the computer has no reaction to
>> it.
>> Escape worked but didn't help. F10 also worked but provided no relief.
>>
>> Then we get a black screen that gives 2 options - (1) Startup in recovery
>> mode (recommended) or (2) Startup normal. When attempting startup in
>> either
>> mode it just takes us back to the blue screen. It gets caught in a loop!
>>
>> The computer did not come with a Windows Vista CD. How can we get the
>> computer to boot back up?
>
>