I have Vista Buisness. It crashes frequently - once or twice a day.

When the BSOD appears, there is no text on it, just solid blue. It stays
for a while then the PC reboots.

I have searched for a DMP file on my system, but can't find one.

I look at Events, but nothing sticks out - I really don't know what Event
I'm looking for.

Can anyone tell me where to start to diagnose this problem?

"Terry Ohr" <TerryOhr@discussions.microsoft.com> wrote in message
news:4B6B7762-F4C3-4621-A1DE-3F230CAFBB5A@microsoft.com...
>I have Vista Buisness. It crashes frequently - once or twice a day.
>
> When the BSOD appears, there is no text on it, just solid blue. It stays
> for a while then the PC reboots.
>
> I have searched for a DMP file on my system, but can't find one.
>
> I look at Events, but nothing sticks out - I really don't know what Event
> I'm looking for.
>
> Can anyone tell me where to start to diagnose this problem?

I am no expert on dumps but where are you looking for the DMP file? By
default Vista searches exclude the system folders where the file probably
lives. You might want to try searching the system folders and see if it
turns up. Now, as to what you actually do with that file I am not sure :-)

--
And loving it,

-Q
______________________________________________
Qu0llSixFour@gmail.com
(Replace the "SixFour" with numbers to email)

Look at the memory dump file in c:\windows. It is called MEMORY.DMP.

--
/* * * * * * * * * * * * * * * * * *
* Robert Firth *
* Windows Vista x86 RTM *
* http://www.WinVistaInfo.org *
* * * * * * * * * * * * * * * * * */

"Qu0ll" <Qu0llSixFour@gmail.com> wrote in message
news:e2cB9uBZHHA.3272@TK2MSFTNGP03.phx.gbl...
> "Terry Ohr" <TerryOhr@discussions.microsoft.com> wrote in message
> news:4B6B7762-F4C3-4621-A1DE-3F230CAFBB5A@microsoft.com...
>>I have Vista Buisness. It crashes frequently - once or twice a day.
>>
>> When the BSOD appears, there is no text on it, just solid blue. It stays
>> for a while then the PC reboots.
>>
>> I have searched for a DMP file on my system, but can't find one.
>>
>> I look at Events, but nothing sticks out - I really don't know what Event
>> I'm looking for.
>>
>> Can anyone tell me where to start to diagnose this problem?
>
> I am no expert on dumps but where are you looking for the DMP file? By
> default Vista searches exclude the system folders where the file probably
> lives. You might want to try searching the system folders and see if it
> turns up. Now, as to what you actually do with that file I am not sure
> :-)
>
> --
> And loving it,
>
> -Q
> ______________________________________________
> Qu0llSixFour@gmail.com
> (Replace the "SixFour" with numbers to email)

Thanks Robert but there is no Memory.DMP file in my c:\windows folder.

Terry

"Robert Firth" wrote:

> Look at the memory dump file in c:\windows. It is called MEMORY.DMP.
>
> --
> /* * * * * * * * * * * * * * * * * *
> * Robert Firth *
> * Windows Vista x86 RTM *
> * http://www.WinVistaInfo.org *
> * * * * * * * * * * * * * * * * * */
>
> "Qu0ll" <Qu0llSixFour@gmail.com> wrote in message
> news:e2cB9uBZHHA.3272@TK2MSFTNGP03.phx.gbl...
> > "Terry Ohr" <TerryOhr@discussions.microsoft.com> wrote in message
> > news:4B6B7762-F4C3-4621-A1DE-3F230CAFBB5A@microsoft.com...
> >>I have Vista Buisness. It crashes frequently - once or twice a day.
> >>
> >> When the BSOD appears, there is no text on it, just solid blue. It stays
> >> for a while then the PC reboots.
> >>
> >> I have searched for a DMP file on my system, but can't find one.
> >>
> >> I look at Events, but nothing sticks out - I really don't know what Event
> >> I'm looking for.
> >>
> >> Can anyone tell me where to start to diagnose this problem?
> >
> > I am no expert on dumps but where are you looking for the DMP file? By
> > default Vista searches exclude the system folders where the file probably
> > lives. You might want to try searching the system folders and see if it
> > turns up. Now, as to what you actually do with that file I am not sure
> > :-)
> >
> > --
> > And loving it,
> >
> > -Q
> > ______________________________________________
> > Qu0llSixFour@gmail.com
> > (Replace the "SixFour" with numbers to email)
>