Vista - Cannot access internet after sleep mode

Hi everyone. I am not sure if I am posting in the correct place, so please
bear with me.
I am using Office 2007 on my laptop running Windows Vista Home Premium. I
am on a wireless network, am experiencing the following problem:
When I close the lid to my laptop, the laptop goes in to "sleep mode".
After opening the lid, I cannot access the internet and get a send/receive
error in Outlook. When I check the status of my wireless connection, it
shows that I am connected and that the signal strength is acceptable. I have
to restart my laptop before I can access the internet or send/receive mail in
Outlook.
I had a similar laptop (almost identical, just larger HD) that was running
Windows XP Professional, and did not have this problem on the same network
with the same network settings. I was however running Office XP on the other
laptop.
I have a POP/SMTP account set up through Yahoo for email. I am not sure
what other relevant information that might help. I appreciate any help or
suggestions.
Thanks in advance,
Ken

On Mar 11, 2:27 pm, Keninsb <Keni...@discussions.microsoft.com> wrote:
> Hi everyone. I am not sure if I am posting in the correct place, so please
> bear with me.
> I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> am on a wireless network, am experiencing the following problem:
> When I close the lid to my laptop, the laptop goes in to "sleep mode".
> After opening the lid, I cannot access the internet and get a send/receive
> error in Outlook. When I check the status of my wireless connection, it
> shows that I am connected and that the signal strength is acceptable. I have
> to restart my laptop before I can access the internet or send/receive mail in
> Outlook.
> I had a similar laptop (almost identical, just larger HD) that was running
> Windows XP Professional, and did not have this problem on the same network
> with the same network settings. I was however running Office XP on the other
> laptop.
> I have a POP/SMTP account set up through Yahoo for email. I am not sure
> what other relevant information that might help. I appreciate any help or
> suggestions.
> Thanks in advance,
> Ken

Ken,
I'm having the same problem on my desktop computer, also with Vista
Home Premium. Sometimes if I wait a few minutes after starting up
from sleep mode, there is no problem. I don't know if it's a problem
with the wireless network, internet provider, or Vista. The only
solution I've found is to shut down the computer rather than use sleep
mode. I'll be watching this thread to see if someone has a solution.
My hardware:
Intel Core 2 Duo processer
Gigabyte motherboard (the model number escapes me at the moment)
128 MB video card
1 GB memory
Seagate 120 GB SATA hard drive

Alan

"AlanRRT@aol.com" wrote:

> On Mar 11, 2:27 pm, Keninsb <Keni...@discussions.microsoft.com> wrote:
> > Hi everyone. I am not sure if I am posting in the correct place, so please
> > bear with me.
> > I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> > am on a wireless network, am experiencing the following problem:
> > When I close the lid to my laptop, the laptop goes in to "sleep mode".
> > After opening the lid, I cannot access the internet and get a send/receive
> > error in Outlook. When I check the status of my wireless connection, it
> > shows that I am connected and that the signal strength is acceptable. I have
> > to restart my laptop before I can access the internet or send/receive mail in
> > Outlook.
> > I had a similar laptop (almost identical, just larger HD) that was running
> > Windows XP Professional, and did not have this problem on the same network
> > with the same network settings. I was however running Office XP on the other
> > laptop.
> > I have a POP/SMTP account set up through Yahoo for email. I am not sure
> > what other relevant information that might help. I appreciate any help or
> > suggestions.
> > Thanks in advance,
> > Ken
>
> Ken,
> I'm having the same problem on my desktop computer, also with Vista
> Home Premium. Sometimes if I wait a few minutes after starting up
> from sleep mode, there is no problem. I don't know if it's a problem
> with the wireless network, internet provider, or Vista. The only
> solution I've found is to shut down the computer rather than use sleep
> mode. I'll be watching this thread to see if someone has a solution.
> My hardware:
> Intel Core 2 Duo processer
> Gigabyte motherboard (the model number escapes me at the moment)
> 128 MB video card
> 1 GB memory
> Seagate 120 GB SATA hard drive
>
> Alan
>
Hi Alan, thanks for the response.
My HW is similar to yours:
Intel Core 2 Duo processer @ 2 Ghz
2 GB RAM
Seagate 120 GB SATA hard drive
Not sure on the video card

Thanks again and I will monitor this thread as well. Maybe we will both get
lucky!

Ken

Have you tried unplugging and replugging in the connection. I no longer
have sleep on my new machine, but on my old one if I disconnected the RJ-45
plug for a few seconds and plugged it back in it worked. Not a great
solution but a hell of a lot better than restarting. Was for me at least.


"Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
> Hi everyone. I am not sure if I am posting in the correct place, so
> please
> bear with me.
> I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> am on a wireless network, am experiencing the following problem:
> When I close the lid to my laptop, the laptop goes in to "sleep mode".
> After opening the lid, I cannot access the internet and get a send/receive
> error in Outlook. When I check the status of my wireless connection, it
> shows that I am connected and that the signal strength is acceptable. I
> have
> to restart my laptop before I can access the internet or send/receive mail
> in
> Outlook.
> I had a similar laptop (almost identical, just larger HD) that was running
> Windows XP Professional, and did not have this problem on the same network
> with the same network settings. I was however running Office XP on the
> other
> laptop.
> I have a POP/SMTP account set up through Yahoo for email. I am not sure
> what other relevant information that might help. I appreciate any help or
> suggestions.
> Thanks in advance,
> Ken

Hi John, thanks for the repy and suggestions.

My laptop uses a wireless connection, so there is no physical connection. I
like to have the sleep mode because I am confined to bed a lot, and
frequently close the laptop and set it aside for a while before using it
again. I don't like the idea of turning off the laptop off and then back on
again so many times.
Anyway, thanks again for the suggestions.

Ken

"John Barnes" wrote:

> Have you tried unplugging and replugging in the connection. I no longer
> have sleep on my new machine, but on my old one if I disconnected the RJ-45
> plug for a few seconds and plugged it back in it worked. Not a great
> solution but a hell of a lot better than restarting. Was for me at least.
>
>
> "Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
> news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
> > Hi everyone. I am not sure if I am posting in the correct place, so
> > please
> > bear with me.
> > I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> > am on a wireless network, am experiencing the following problem:
> > When I close the lid to my laptop, the laptop goes in to "sleep mode".
> > After opening the lid, I cannot access the internet and get a send/receive
> > error in Outlook. When I check the status of my wireless connection, it
> > shows that I am connected and that the signal strength is acceptable. I
> > have
> > to restart my laptop before I can access the internet or send/receive mail
> > in
> > Outlook.
> > I had a similar laptop (almost identical, just larger HD) that was running
> > Windows XP Professional, and did not have this problem on the same network
> > with the same network settings. I was however running Office XP on the
> > other
> > laptop.
> > I have a POP/SMTP account set up through Yahoo for email. I am not sure
> > what other relevant information that might help. I appreciate any help or
> > suggestions.
> > Thanks in advance,
> > Ken
>
>

maybe try switching off your wireless device and then turning it back on. i
find this helps if ever the internet or something isn't working correctly.

maybe its a slight bug or something. its a bit annoying having to do that
but if it works for the moment until an update is released...

although i have found wireless connection over vista is far superior to xp.
before on xp home the connection seemed to drop every minute or so, i think
as it was, stupidly, searching for a better connection... on vista i don't
have that problem and it seems to work very well.

steve

"Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
news:2F4DDE01-ADF7-413F-AB02-CD657F4A4F22@microsoft.com...
> Hi John, thanks for the repy and suggestions.
>
> My laptop uses a wireless connection, so there is no physical connection.
> I
> like to have the sleep mode because I am confined to bed a lot, and
> frequently close the laptop and set it aside for a while before using it
> again. I don't like the idea of turning off the laptop off and then back
> on
> again so many times.
> Anyway, thanks again for the suggestions.
>
> Ken
>
> "John Barnes" wrote:
>
>> Have you tried unplugging and replugging in the connection. I no longer
>> have sleep on my new machine, but on my old one if I disconnected the
>> RJ-45
>> plug for a few seconds and plugged it back in it worked. Not a great
>> solution but a hell of a lot better than restarting. Was for me at
>> least.
>>
>>
>> "Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
>> news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
>> > Hi everyone. I am not sure if I am posting in the correct place, so
>> > please
>> > bear with me.
>> > I am using Office 2007 on my laptop running Windows Vista Home Premium.
>> > I
>> > am on a wireless network, am experiencing the following problem:
>> > When I close the lid to my laptop, the laptop goes in to "sleep mode".
>> > After opening the lid, I cannot access the internet and get a
>> > send/receive
>> > error in Outlook. When I check the status of my wireless connection,
>> > it
>> > shows that I am connected and that the signal strength is acceptable.
>> > I
>> > have
>> > to restart my laptop before I can access the internet or send/receive
>> > mail
>> > in
>> > Outlook.
>> > I had a similar laptop (almost identical, just larger HD) that was
>> > running
>> > Windows XP Professional, and did not have this problem on the same
>> > network
>> > with the same network settings. I was however running Office XP on the
>> > other
>> > laptop.
>> > I have a POP/SMTP account set up through Yahoo for email. I am not
>> > sure
>> > what other relevant information that might help. I appreciate any help
>> > or
>> > suggestions.
>> > Thanks in advance,
>> > Ken
>>
>>

Hi Steve, thanks for the suggestion. I will give it a try next time I have
the issue and will let you know how it turns out.

Thanks again,

Ken

"watercress_soup" wrote:

> maybe try switching off your wireless device and then turning it back on. i
> find this helps if ever the internet or something isn't working correctly.
>
> maybe its a slight bug or something. its a bit annoying having to do that
> but if it works for the moment until an update is released...
>
> although i have found wireless connection over vista is far superior to xp.
> before on xp home the connection seemed to drop every minute or so, i think
> as it was, stupidly, searching for a better connection... on vista i don't
> have that problem and it seems to work very well.
>
> steve
>
> "Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
> news:2F4DDE01-ADF7-413F-AB02-CD657F4A4F22@microsoft.com...
> > Hi John, thanks for the repy and suggestions.
> >
> > My laptop uses a wireless connection, so there is no physical connection.
> > I
> > like to have the sleep mode because I am confined to bed a lot, and
> > frequently close the laptop and set it aside for a while before using it
> > again. I don't like the idea of turning off the laptop off and then back
> > on
> > again so many times.
> > Anyway, thanks again for the suggestions.
> >
> > Ken
> >
> > "John Barnes" wrote:
> >
> >> Have you tried unplugging and replugging in the connection. I no longer
> >> have sleep on my new machine, but on my old one if I disconnected the
> >> RJ-45
> >> plug for a few seconds and plugged it back in it worked. Not a great
> >> solution but a hell of a lot better than restarting. Was for me at
> >> least.
> >>
> >>
> >> "Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
> >> news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
> >> > Hi everyone. I am not sure if I am posting in the correct place, so
> >> > please
> >> > bear with me.
> >> > I am using Office 2007 on my laptop running Windows Vista Home Premium.
> >> > I
> >> > am on a wireless network, am experiencing the following problem:
> >> > When I close the lid to my laptop, the laptop goes in to "sleep mode".
> >> > After opening the lid, I cannot access the internet and get a
> >> > send/receive
> >> > error in Outlook. When I check the status of my wireless connection,
> >> > it
> >> > shows that I am connected and that the signal strength is acceptable.
> >> > I
> >> > have
> >> > to restart my laptop before I can access the internet or send/receive
> >> > mail
> >> > in
> >> > Outlook.
> >> > I had a similar laptop (almost identical, just larger HD) that was
> >> > running
> >> > Windows XP Professional, and did not have this problem on the same
> >> > network
> >> > with the same network settings. I was however running Office XP on the
> >> > other
> >> > laptop.
> >> > I have a POP/SMTP account set up through Yahoo for email. I am not
> >> > sure
> >> > what other relevant information that might help. I appreciate any help
> >> > or
> >> > suggestions.
> >> > Thanks in advance,
> >> > Ken
> >>
> >>
>
>

I just learned something pretty interesting. At the suggestion of another
member here on the board, I installed a program called Network Magic to solve
another problem that I was having (I could not see another XP PC on my home
network). I had tried EVERYTHING to solve that problem and spent fruitless
hours working on it. Anyway, Network Magic not only solved my networking
problems, but now when I lose internet access after sleep mode, I just click
on the "Fix Problem" button in Network Magic and it repairs the connection!
I am REALLY impressed with this product. It is really easy to set up and
use, and it's free. Sweet. Anyway, the program can be dowloaded here:
http://www.networkmagic.com/

Just thought I would pass this alonng.

Ken

"Keninsb" wrote:

> Hi John, thanks for the repy and suggestions.
>
> My laptop uses a wireless connection, so there is no physical connection. I
> like to have the sleep mode because I am confined to bed a lot, and
> frequently close the laptop and set it aside for a while before using it
> again. I don't like the idea of turning off the laptop off and then back on
> again so many times.
> Anyway, thanks again for the suggestions.
>
> Ken
>
> "John Barnes" wrote:
>
> > Have you tried unplugging and replugging in the connection. I no longer
> > have sleep on my new machine, but on my old one if I disconnected the RJ-45
> > plug for a few seconds and plugged it back in it worked. Not a great
> > solution but a hell of a lot better than restarting. Was for me at least.
> >
> >
> > "Keninsb" <Keninsb@discussions.microsoft.com> wrote in message
> > news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
> > > Hi everyone. I am not sure if I am posting in the correct place, so
> > > please
> > > bear with me.
> > > I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> > > am on a wireless network, am experiencing the following problem:
> > > When I close the lid to my laptop, the laptop goes in to "sleep mode".
> > > After opening the lid, I cannot access the internet and get a send/receive
> > > error in Outlook. When I check the status of my wireless connection, it
> > > shows that I am connected and that the signal strength is acceptable. I
> > > have
> > > to restart my laptop before I can access the internet or send/receive mail
> > > in
> > > Outlook.
> > > I had a similar laptop (almost identical, just larger HD) that was running
> > > Windows XP Professional, and did not have this problem on the same network
> > > with the same network settings. I was however running Office XP on the
> > > other
> > > laptop.
> > > I have a POP/SMTP account set up through Yahoo for email. I am not sure
> > > what other relevant information that might help. I appreciate any help or
> > > suggestions.
> > > Thanks in advance,
> > > Ken
> >
> >

On Mar 12, 7:59 pm, Keninsb <Keni...@discussions.microsoft.com> wrote:
> I just learned something pretty interesting. At the suggestion of another
> member here on the board, I installed a program called Network Magic to solve
> another problem that I was having (I could not see another XP PC on my home
> network). I had tried EVERYTHING to solve that problem and spent fruitless
> hours working on it. Anyway, Network Magic not only solved my networking
> problems, but now when I lose internet access after sleep mode, I just click
> on the "Fix Problem" button in Network Magic and it repairs the connection!
> I am REALLY impressed with this product. It is really easy to set up and
> use, and it's free. Sweet. Anyway, the program can be dowloaded here:http://www.networkmagic.com/
>
> Just thought I would pass this alonng.
>
> Ken
>
>
>
> "Keninsb" wrote:
> > Hi John, thanks for the repy and suggestions.
>
> > My laptop uses a wireless connection, so there is no physical connection. I
> > like to have the sleep mode because I am confined to bed a lot, and
> > frequently close the laptop and set it aside for a while before using it
> > again. I don't like the idea of turning off the laptop off and then back on
> > again so many times.
> > Anyway, thanks again for the suggestions.
>
> > Ken
>
> > "John Barnes" wrote:
>
> > > Have you tried unplugging and replugging in the connection. I no longer
> > > have sleep on my new machine, but on my old one if I disconnected the RJ-45
> > > plug for a few seconds and plugged it back in it worked. Not a great
> > > solution but a hell of a lot better than restarting. Was for me at least.
>
> > > "Keninsb" <Keni...@discussions.microsoft.com> wrote in message
> > >news:6EE75F9E-0659-4562-A8F2-A65C0A5BF6D7@microsoft.com...
> > > > Hi everyone. I am not sure if I am posting in the correct place, so
> > > > please
> > > > bear with me.
> > > > I am using Office 2007 on my laptop running Windows Vista Home Premium. I
> > > > am on a wireless network, am experiencing the following problem:
> > > > When I close the lid to my laptop, the laptop goes in to "sleep mode".
> > > > After opening the lid, I cannot access the internet and get a send/receive
> > > > error in Outlook. When I check the status of my wireless connection, it
> > > > shows that I am connected and that the signal strength is acceptable. I
> > > > have
> > > > to restart my laptop before I can access the internet or send/receive mail
> > > > in
> > > > Outlook.
> > > > I had a similar laptop (almost identical, just larger HD) that was running
> > > > Windows XP Professional, and did not have this problem on the same network
> > > > with the same network settings. I was however running Office XP on the
> > > > other
> > > > laptop.
> > > > I have a POP/SMTP account set up through Yahoo for email. I am not sure
> > > > what other relevant information that might help. I appreciate any help or
> > > > suggestions.
> > > > Thanks in advance,
> > > > Ken- Hide quoted text -
>
> - Show quoted text -

Ken
Thanks for the suggestion. It's working for me now. And it works on
64 bit Vista.
Alan

I have the same problem when resuming from hibernation i still have my WIFI connection but it either says local only or IE runs really slowly. I know its a vista problem because my other PC running XP and my Mac all connect fine. It seem's to be an issue with Vista. The only way i have found to sort it is to either reboot the laptop or disconect and reconect to the network. I am currently looking for a proper solution to this problem and will let you know soon as i find one.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com