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Vista - Vista random freeze - no corresponding event?

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Old 03-15-2007   #1 (permalink)
tejas.nadkarni@gmail.com


 
 

Vista random freeze - no corresponding event?

So I've been running Vista Home Premium on my Sony VAIO SZ since Feb
9th and overall it's been running remarkably well. Haven't really had
any crashes, all the apps I've installed have worked flawlessly and
I'm actually getting better performance in apps, games in Vista than
XP (dual-booting XP so I've been able to compare).

However, I have a really strange problem in that at very random times
Vista seems to freeze and the only thing that will remedy it is to
hold down the power button to turn it off.

It's only happened a few times and is not normal occurence. For
example it was running for about 7 days straight without a reboot,
then last night I installed this week's Windows Updates and the system
restarted.

This morning I woke up around 8AM and went to check my email, I opened
the lid and it had frozen. The clock still said 2:50AM which would
mean that is when the catastrophe happened. I restarted it and it came
back up fine.

I checked the Event logs and there's nothing around that time at all.
I remember using the laptop until around 1:50AM or so so it was idling
when this happened. The other times it's happened also seem to be
either during or right after it's been idling. However, puzzlingly
like I said it'll sometimes run 7 or more days straight at a time
(including numerous hibernation resumes and standby resumes).

Any ideas what could be causing this problem? The only thing in the
logs was an "Unexpected shutdown of Windows" at 2:48AM which is sort
of a "duh!" moment.

Overall I'm loving Vista but this is frustrating because I can't
diagnose what the problem is. I have all my power setting timers
turned off (Hard drive powerdown never, hibernate never, standby
never, etc).

Oh and this has always happened while the laptop is plugged in. If
anyone knows of any culprits or things I can try please let me know.
I'm going to see how long it runs after this mornings incident.

FYI...Memory test came back fine and like I said it runs everything
beautifully 90% of the time.


My System SpecsSystem Spec
Old 03-15-2007   #2 (permalink)
PC Tech Solutions


 
 

Re: Vista random freeze - no corresponding event?

It can be a number of things. But some good advice is, when you are done
with the computer for the day, turn it off! Don't just clost the lid put it
in standby/hibernation and walk away.

PC Tech Solutions
http://pctech-solutions.com


<tejas.nadkarni@gmail.com> wrote in message
news:1173967016.490005.103670@o5g2000hsb.googlegroups.com...
> So I've been running Vista Home Premium on my Sony VAIO SZ since Feb
> 9th and overall it's been running remarkably well. Haven't really had
> any crashes, all the apps I've installed have worked flawlessly and
> I'm actually getting better performance in apps, games in Vista than
> XP (dual-booting XP so I've been able to compare).
>
> However, I have a really strange problem in that at very random times
> Vista seems to freeze and the only thing that will remedy it is to
> hold down the power button to turn it off.
>
> It's only happened a few times and is not normal occurence. For
> example it was running for about 7 days straight without a reboot,
> then last night I installed this week's Windows Updates and the system
> restarted.
>
> This morning I woke up around 8AM and went to check my email, I opened
> the lid and it had frozen. The clock still said 2:50AM which would
> mean that is when the catastrophe happened. I restarted it and it came
> back up fine.
>
> I checked the Event logs and there's nothing around that time at all.
> I remember using the laptop until around 1:50AM or so so it was idling
> when this happened. The other times it's happened also seem to be
> either during or right after it's been idling. However, puzzlingly
> like I said it'll sometimes run 7 or more days straight at a time
> (including numerous hibernation resumes and standby resumes).
>
> Any ideas what could be causing this problem? The only thing in the
> logs was an "Unexpected shutdown of Windows" at 2:48AM which is sort
> of a "duh!" moment.
>
> Overall I'm loving Vista but this is frustrating because I can't
> diagnose what the problem is. I have all my power setting timers
> turned off (Hard drive powerdown never, hibernate never, standby
> never, etc).
>
> Oh and this has always happened while the laptop is plugged in. If
> anyone knows of any culprits or things I can try please let me know.
> I'm going to see how long it runs after this mornings incident.
>
> FYI...Memory test came back fine and like I said it runs everything
> beautifully 90% of the time.
>



My System SpecsSystem Spec
Old 03-15-2007   #3 (permalink)
Mobilehavoc


 
 

Re: Vista random freeze - no corresponding event?

That's not really a valid answer...I'll see the next time this happens
and continue the troubleshooting. Was just wondering if anyone else
who had these problems found a solution or stopgap.


On Mar 15, 10:04 am, "PC Tech Solutions" <john...@pctech-
solutions.com> wrote:
> It can be a number of things. But some good advice is, when you are done
> with the computer for the day, turn it off! Don't just clost the lid put it
> in standby/hibernation and walk away.
>
> PC Tech Solutionshttp://pctech-solutions.com
>
> <tejas.nadka...@gmail.com> wrote in message
>
> news:1173967016.490005.103670@o5g2000hsb.googlegroups.com...
>
>
>
> > So I've been running Vista Home Premium on my Sony VAIO SZ since Feb
> > 9th and overall it's been running remarkably well. Haven't really had
> > any crashes, all the apps I've installed have worked flawlessly and
> > I'm actually getting better performance in apps, games in Vista than
> > XP (dual-booting XP so I've been able to compare).

>
> > However, I have a really strange problem in that at very random times
> > Vista seems to freeze and the only thing that will remedy it is to
> > hold down the power button to turn it off.

>
> > It's only happened a few times and is not normal occurence. For
> > example it was running for about 7 days straight without a reboot,
> > then last night I installed this week's Windows Updates and the system
> > restarted.

>
> > This morning I woke up around 8AM and went to check my email, I opened
> > the lid and it had frozen. The clock still said 2:50AM which would
> > mean that is when the catastrophe happened. I restarted it and it came
> > back up fine.

>
> > I checked the Event logs and there's nothing around that time at all.
> > I remember using the laptop until around 1:50AM or so so it was idling
> > when this happened. The other times it's happened also seem to be
> > either during or right after it's been idling. However, puzzlingly
> > like I said it'll sometimes run 7 or more days straight at a time
> > (including numerous hibernation resumes and standby resumes).

>
> > Any ideas what could be causing this problem? The only thing in the
> > logs was an "Unexpected shutdown of Windows" at 2:48AM which is sort
> > of a "duh!" moment.

>
> > Overall I'm loving Vista but this is frustrating because I can't
> > diagnose what the problem is. I have all my power setting timers
> > turned off (Hard drive powerdown never, hibernate never, standby
> > never, etc).

>
> > Oh and this has always happened while the laptop is plugged in. If
> > anyone knows of any culprits or things I can try please let me know.
> > I'm going to see how long it runs after this mornings incident.

>
> > FYI...Memory test came back fine and like I said it runs everything
> > beautifully 90% of the time.- Hide quoted text -

>
> - Show quoted text -



My System SpecsSystem Spec
Old 03-16-2007   #4 (permalink)
Nick Goetz


 
 

Re: Vista random freeze - no corresponding event?

Problems after comming out of standby/hibernation are not uncommon.

That "is" a valid answer and not a bad workaround/solution.

Nick Goetz

"Mobilehavoc" <tejas.nadkarni@gmail.com> wrote in
news:1173968038.082638.159860@l75g2000hse.googlegroups.com:

> That's not really a valid answer...I'll see the next time this happens
> and continue the troubleshooting. Was just wondering if anyone else
> who had these problems found a solution or stopgap.
>
>
> On Mar 15, 10:04 am, "PC Tech Solutions" <john...@pctech-
> solutions.com> wrote:
>> It can be a number of things. But some good advice is, when you are
>> done with the computer for the day, turn it off! Don't just clost
>> the lid put it in standby/hibernation and walk away.
>>
>> PC Tech Solutionshttp://pctech-solutions.com
>>
>> <tejas.nadka...@gmail.com> wrote in message
>>
>> news:1173967016.490005.103670@o5g2000hsb.googlegroups.com...
>>
>>
>>
>> > So I've been running Vista Home Premium on my Sony VAIO SZ since
>> > Feb 9th and overall it's been running remarkably well. Haven't
>> > really had any crashes, all the apps I've installed have worked
>> > flawlessly and I'm actually getting better performance in apps,
>> > games in Vista than XP (dual-booting XP so I've been able to
>> > compare).

>>
>> > However, I have a really strange problem in that at very random
>> > times Vista seems to freeze and the only thing that will remedy it
>> > is to hold down the power button to turn it off.

>>
>> > It's only happened a few times and is not normal occurence. For
>> > example it was running for about 7 days straight without a reboot,
>> > then last night I installed this week's Windows Updates and the
>> > system restarted.

>>
>> > This morning I woke up around 8AM and went to check my email, I
>> > opened the lid and it had frozen. The clock still said 2:50AM which
>> > would mean that is when the catastrophe happened. I restarted it
>> > and it came back up fine.

>>
>> > I checked the Event logs and there's nothing around that time at
>> > all. I remember using the laptop until around 1:50AM or so so it
>> > was idling when this happened. The other times it's happened also
>> > seem to be either during or right after it's been idling. However,
>> > puzzlingly like I said it'll sometimes run 7 or more days straight
>> > at a time (including numerous hibernation resumes and standby
>> > resumes).

>>
>> > Any ideas what could be causing this problem? The only thing in the
>> > logs was an "Unexpected shutdown of Windows" at 2:48AM which is
>> > sort of a "duh!" moment.

>>
>> > Overall I'm loving Vista but this is frustrating because I can't
>> > diagnose what the problem is. I have all my power setting timers
>> > turned off (Hard drive powerdown never, hibernate never, standby
>> > never, etc).

>>
>> > Oh and this has always happened while the laptop is plugged in. If
>> > anyone knows of any culprits or things I can try please let me
>> > know. I'm going to see how long it runs after this mornings
>> > incident.

>>
>> > FYI...Memory test came back fine and like I said it runs everything
>> > beautifully 90% of the time.- Hide quoted text -

>>
>> - Show quoted text -

>
>


My System SpecsSystem Spec
Old 03-16-2007   #5 (permalink)
Mobilehavoc


 
 

Re: Vista random freeze - no corresponding event?

No it's not because this doesn't happen coming out of standby or
hibernation. The laptop will be running for hours without issue and
then all of a sudden just freeze up completely. It actually goes in
and out of hibernation/sleep perfectly fine without a single issue.

What's irritating about this is that there's no way to troubleshoot
since it seems random and there are no events in the event log around
the time of the freeze that would help me figure out the problem.

On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> Problems after comming out of standby/hibernation are not uncommon.
>
> That "is" a valid answer and not a bad workaround/solution.
>
> Nick Goetz
>
> "Mobilehavoc" <tejas.nadka...@gmail.com> wrote innews:1173968038.082638.159860@l75g2000hse.googlegroups.com:
>
>
>
> > That's not really a valid answer...I'll see the next time this happens
> > and continue the troubleshooting. Was just wondering if anyone else
> > who had these problems found a solution or stopgap.

>
> > On Mar 15, 10:04 am, "PC Tech Solutions" <john...@pctech-
> > solutions.com> wrote:
> >> It can be a number of things. But some good advice is, when you are
> >> done with the computer for the day, turn it off! Don't just clost
> >> the lid put it in standby/hibernation and walk away.

>
> >> PC Tech Solutionshttp://pctech-solutions.com

>
> >> <tejas.nadka...@gmail.com> wrote in message

>
> >>news:1173967016.490005.103670@o5g2000hsb.googlegroups.com...

>
> >> > So I've been runningVistaHome Premium on my Sony VAIO SZ since
> >> > Feb 9th and overall it's been running remarkably well. Haven't
> >> > really had any crashes, all the apps I've installed have worked
> >> > flawlessly and I'm actually getting better performance in apps,
> >> > games inVistathan XP (dual-booting XP so I've been able to
> >> > compare).

>
> >> > However, I have a really strange problem in that at veryrandom
> >> > timesVistaseems tofreezeand the only thing that will remedy it
> >> > is to hold down the power button to turn it off.

>
> >> > It's only happened a few times and is not normal occurence. For
> >> > example it was running for about 7 days straight without a reboot,
> >> > then last night I installed this week's Windows Updates and the
> >> > system restarted.

>
> >> > This morning I woke up around 8AM and went to check my email, I
> >> > opened the lid and it had frozen. The clock still said 2:50AM which
> >> > would mean that is when the catastrophe happened. I restarted it
> >> > and it came back up fine.

>
> >> > I checked the Event logs and there's nothing around that time at
> >> > all. I remember using the laptop until around 1:50AM or so so it
> >> > was idling when this happened. The other times it's happened also
> >> > seem to be either during or right after it's been idling. However,
> >> > puzzlingly like I said it'll sometimes run 7 or more days straight
> >> > at a time (including numerous hibernation resumes and standby
> >> > resumes).

>
> >> > Any ideas what could be causing this problem? The only thing in the
> >> > logs was an "Unexpected shutdown of Windows" at 2:48AM which is
> >> > sort of a "duh!" moment.

>
> >> > Overall I'm lovingVistabut this is frustrating because I can't
> >> > diagnose what the problem is. I have all my power setting timers
> >> > turned off (Hard drive powerdown never, hibernate never, standby
> >> > never, etc).

>
> >> > Oh and this has always happened while the laptop is plugged in. If
> >> > anyone knows of any culprits or things I can try please let me
> >> > know. I'm going to see how long it runs after this mornings
> >> > incident.

>
> >> > FYI...Memory test came back fine and like I said it runs everything
> >> > beautifully 90% of the time.- Hide quoted text -

>
> >> - Show quoted text -- Hide quoted text -

>
> - Show quoted text -



My System SpecsSystem Spec
Old 04-11-2007   #6 (permalink)
distortion


 
 

Re: Vista random freeze - no corresponding event?

I also have been having the same random freezes on my Sony VAIO VGN-BX640P.
It appears to only happen when the laptop is plugged in. Everything worked
perfectly when I was running XP Media Edition before my Vista upgrade.
Anyone have a solution? Is Microsoft aware of what's causing the problem? Are
they working on a software patch?


"Mobilehavoc" wrote:

> No it's not because this doesn't happen coming out of standby or
> hibernation. The laptop will be running for hours without issue and
> then all of a sudden just freeze up completely. It actually goes in
> and out of hibernation/sleep perfectly fine without a single issue.
>
> What's irritating about this is that there's no way to troubleshoot
> since it seems random and there are no events in the event log around
> the time of the freeze that would help me figure out the problem.
>
> On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> > Problems after comming out of standby/hibernation are not uncommon.
> >
> > That "is" a valid answer and not a bad workaround/solution.
> >
> > Nick Goetz
> >
> > "Mobilehavoc" <tejas.nadka...@gmail.com> wrote innews:1173968038.082638.159860@l75g2000hse.googlegroups.com:
> >
> >
> >
> > > That's not really a valid answer...I'll see the next time this happens
> > > and continue the troubleshooting. Was just wondering if anyone else
> > > who had these problems found a solution or stopgap.

> >
> > > On Mar 15, 10:04 am, "PC Tech Solutions" <john...@pctech-
> > > solutions.com> wrote:
> > >> It can be a number of things. But some good advice is, when you are
> > >> done with the computer for the day, turn it off! Don't just clost
> > >> the lid put it in standby/hibernation and walk away.

> >
> > >> PC Tech Solutionshttp://pctech-solutions.com

> >
> > >> <tejas.nadka...@gmail.com> wrote in message

> >
> > >>news:1173967016.490005.103670@o5g2000hsb.googlegroups.com...

> >
> > >> > So I've been runningVistaHome Premium on my Sony VAIO SZ since
> > >> > Feb 9th and overall it's been running remarkably well. Haven't
> > >> > really had any crashes, all the apps I've installed have worked
> > >> > flawlessly and I'm actually getting better performance in apps,
> > >> > games inVistathan XP (dual-booting XP so I've been able to
> > >> > compare).

> >
> > >> > However, I have a really strange problem in that at veryrandom
> > >> > timesVistaseems tofreezeand the only thing that will remedy it
> > >> > is to hold down the power button to turn it off.

> >
> > >> > It's only happened a few times and is not normal occurence. For
> > >> > example it was running for about 7 days straight without a reboot,
> > >> > then last night I installed this week's Windows Updates and the
> > >> > system restarted.

> >
> > >> > This morning I woke up around 8AM and went to check my email, I
> > >> > opened the lid and it had frozen. The clock still said 2:50AM which
> > >> > would mean that is when the catastrophe happened. I restarted it
> > >> > and it came back up fine.

> >
> > >> > I checked the Event logs and there's nothing around that time at
> > >> > all. I remember using the laptop until around 1:50AM or so so it
> > >> > was idling when this happened. The other times it's happened also
> > >> > seem to be either during or right after it's been idling. However,
> > >> > puzzlingly like I said it'll sometimes run 7 or more days straight
> > >> > at a time (including numerous hibernation resumes and standby
> > >> > resumes).

> >
> > >> > Any ideas what could be causing this problem? The only thing in the
> > >> > logs was an "Unexpected shutdown of Windows" at 2:48AM which is
> > >> > sort of a "duh!" moment.

> >
> > >> > Overall I'm lovingVistabut this is frustrating because I can't
> > >> > diagnose what the problem is. I have all my power setting timers
> > >> > turned off (Hard drive powerdown never, hibernate never, standby
> > >> > never, etc).

> >
> > >> > Oh and this has always happened while the laptop is plugged in. If
> > >> > anyone knows of any culprits or things I can try please let me
> > >> > know. I'm going to see how long it runs after this mornings
> > >> > incident.

> >
> > >> > FYI...Memory test came back fine and like I said it runs everything
> > >> > beautifully 90% of the time.- Hide quoted text -

> >
> > >> - Show quoted text -- Hide quoted text -

> >
> > - Show quoted text -

>
>
>

My System SpecsSystem Spec
Old 04-12-2007   #7 (permalink)
Phil


 
 

Re: Vista random freeze - no corresponding event?


"distortion" <distortion@discussions.microsoft.com> wrote in message
news:EF708AAD-F969-4072-A0DD-EB53054339A6@microsoft.com...
>I also have been having the same random freezes on my Sony VAIO VGN-BX640P.


Yep, I sometimes get freezes while my Epson R300 is printing and I'm doing
something else.

My System SpecsSystem Spec
Old 04-15-2007   #8 (permalink)
distortion


 
 

Re: Vista random freeze - no corresponding event?

Update to my freeze issue:

Called Sony tech support after MS tech support refused to help me.

Sony has no clue what the problem is. The best that they could give me is
that I might have to uninstall Vista & reinstall it after rolling back to XP
MCE. But there's no guarantee that that will work. Also, they wanted to
know if I could reproduce the freeze in Safe Mode w/Networking. I couldn't!
Is there anyone who CAN reproduce this freeze in Safe Mode w/Networking?

Correction to my earlier post: the freeze also happens regardless if i'm
using battery power or AC wall outlet. Looks like the only real solution may
be to permanently roll back to XP MCE. Did anyone else try anything that has
or hasn't worked?
My System SpecsSystem Spec
Old 04-26-2007   #9 (permalink)
Massimo Belgrano


 
 

Re: Vista random freeze - no corresponding event?

I have same problem with vgn-bx397xp
Crash if i use internal lan (yukon gigabit)

distortion ha scritto:

> I also have been having the same random freezes on my Sony VAIO VGN-BX640P.
> It appears to only happen when the laptop is plugged in. Everything worked
> perfectly when I was running XP Media Edition before my Vista upgrade.
> Anyone have a solution? Is Microsoft aware of what's causing the problem? Are
> they working on a software patch?
>
>
> "Mobilehavoc" wrote:
>
> > No it's not because this doesn't happen coming out of standby or
> > hibernation. The laptop will be running for hours without issue and
> > then all of a sudden just freeze up completely. It actually goes in
> > and out of hibernation/sleep perfectly fine without a single issue.
> >
> > What's irritating about this is that there's no way to troubleshoot
> > since it seems random and there are no events in the event log around
> > the time of the freeze that would help me figure out the problem.
> >
> > On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> > > Problems after comming out of standby/hibernation are not uncommon.


My System SpecsSystem Spec
Old 04-26-2007   #10 (permalink)
ursula


 
 

Re: Vista random freeze - no corresponding event?



"Massimo Belgrano" wrote:

> I have same problem with vgn-bx397xp
> Crash if i use internal lan (yukon gigabit)
>
> distortion ha scritto:
>
> > I also have been having the same random freezes on my Sony VAIO VGN-BX640P.
> > It appears to only happen when the laptop is plugged in. Everything worked
> > perfectly when I was running XP Media Edition before my Vista upgrade.
> > Anyone have a solution? Is Microsoft aware of what's causing the problem? Are
> > they working on a software patch?
> >
> >
> > "Mobilehavoc" wrote:
> >
> > > No it's not because this doesn't happen coming out of standby or
> > > hibernation. The laptop will be running for hours without issue and
> > > then all of a sudden just freeze up completely. It actually goes in
> > > and out of hibernation/sleep perfectly fine without a single issue.
> > >
> > > What's irritating about this is that there's no way to troubleshoot
> > > since it seems random and there are no events in the event log around
> > > the time of the freeze that would help me figure out the problem.
> > >
> > > On Mar 16, 6:00 am, Nick Goetz <n...@sympatico.ca> wrote:
> > > > Problems after comming out of standby/hibernation are not uncommon.

>
>

My System SpecsSystem Spec
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