Windows Vista Forums

Backup Transient error message.

  1. #1


    Captain Al Guest

    Backup Transient error message.

    I am unable to backup (files or computer) on a New Gateway desktop with Vista
    Ultimate. Came with dual partitioned hard drive. 2nd partition contains
    standard recovery data (Windows File copies). Vista backup program
    configured to also backup to this partition. Added second hard drive for
    backups and it works fine. Reconfigured Backup program to backup this drive.
    Completed first backup successfully. Subsequent attempts to this drive or a
    DVD result in the following message. “The Backup did not complete
    successfully. A Shadow copy could not be created for the following reason:
    The writer experienced a transient Error. If the backup process is retied,
    the error may not reoccur. 0X800423F3”

      My System SpecsSystem Spec

  2. #2


    Jill Zoeller [MSFT] Guest

    Re: Backup Transient error message.

    This is the first I've seen of this error. Will you contact me via email?
    (Remove "online" from my address.) I'd like you to generate a log file for
    me and send me some screenshots of your hardware setup.

    Thanks!

    --
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at http://blogs.technet.com/filecab/default.aspx.


    "Captain Al" <Captain Al@discussions.microsoft.com> wrote in message
    news:217FA674-EF07-43C2-8EC3-87DBD40FB3CA@microsoft.com...
    >I am unable to backup (files or computer) on a New Gateway desktop with
    >Vista
    > Ultimate. Came with dual partitioned hard drive. 2nd partition contains
    > standard recovery data (Windows File copies). Vista backup program
    > configured to also backup to this partition. Added second hard drive for
    > backups and it works fine. Reconfigured Backup program to backup this
    > drive.
    > Completed first backup successfully. Subsequent attempts to this drive or
    > a
    > DVD result in the following message. “The Backup did not complete
    > successfully. A Shadow copy could not be created for the following
    > reason:
    > The writer experienced a transient Error. If the backup process is
    > retied,
    > the error may not reoccur. 0X800423F3”



      My System SpecsSystem Spec

  3. #3


    Captain Al Guest

    Re: Backup Transient error message.

    Thank you Jill, Email has been sent.

    "Jill Zoeller [MSFT]" wrote:

    > This is the first I've seen of this error. Will you contact me via email?
    > (Remove "online" from my address.) I'd like you to generate a log file for
    > me and send me some screenshots of your hardware setup.
    >
    > Thanks!
    >
    > --
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    >
    > Want to learn more about Windows file and storage technologies? Visit our
    > team blog at http://blogs.technet.com/filecab/default.aspx.
    >
    >
    > "Captain Al" <Captain Al@discussions.microsoft.com> wrote in message
    > news:217FA674-EF07-43C2-8EC3-87DBD40FB3CA@microsoft.com...
    > >I am unable to backup (files or computer) on a New Gateway desktop with
    > >Vista
    > > Ultimate. Came with dual partitioned hard drive. 2nd partition contains
    > > standard recovery data (Windows File copies). Vista backup program
    > > configured to also backup to this partition. Added second hard drive for
    > > backups and it works fine. Reconfigured Backup program to backup this
    > > drive.
    > > Completed first backup successfully. Subsequent attempts to this drive or
    > > a
    > > DVD result in the following message. “The Backup did not complete
    > > successfully. A Shadow copy could not be created for the following
    > > reason:
    > > The writer experienced a transient Error. If the backup process is
    > > retied,
    > > the error may not reoccur. 0X800423F3”

    >
    >


      My System SpecsSystem Spec

  4. #4


    Nancy Guest

    Want to know reply

    Did you get an answer to this questions? I've received the same error message and cannot complete a subsequent back-up from the first one I created. The first back was successful but any subsequent backups fail for this same reason 'can't create a shadow copy'.

    EggHeadCafe.com - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

      My System SpecsSystem Spec

  5. #5


    Tom Willett Guest

    Re: Want to know reply

    What question? What error message?
    Don't eggheaders know how to post to a newsgroup?

    <Nancy> wrote in message news:2007326132722roldang1@comcast.net...
    | Did you get an answer to this questions? I've received the same error
    message and cannot complete a subsequent back-up from the first one I
    created. The first back was successful but any subsequent backups fail for
    this same reason 'can't create a shadow copy'.
    |
    | EggHeadCafe.com - .NET Developer Portal of Choice
    | http://www.eggheadcafe.com



      My System SpecsSystem Spec

  6. #6


    Jill Zoeller [MSFT] Guest

    Re: Want to know reply

    No, we don't have a resolution yet. We know it's a VSS error, but we don't
    know the cause. I've advised the customer to contact product support, which
    I wish I didn't have to do. I'll let them know that we've had another report
    of this though.

    What kind of computer do you have--is it brand new? Are you getting the
    exact same error code as the other customer?

    --
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at http://blogs.technet.com/filecab/default.aspx.


    "Nancy" wrote in message news:2007326132722roldang1@comcast.net...
    > Did you get an answer to this questions? I've received the same error
    > message and cannot complete a subsequent back-up from the first one I
    > created. The first back was successful but any subsequent backups fail
    > for this same reason 'can't create a shadow copy'.
    >
    > EggHeadCafe.com - .NET Developer Portal of Choice
    > http://www.eggheadcafe.com



      My System SpecsSystem Spec

  7. #7


    Ronnie Vernon MVP Guest

    Re: Want to know reply

    Hi Tom

    Apparently the ".NET Developer Portal of Choice" doesn't have any developers
    who know how to port a website forum to the newsgroups properly.

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "Tom Willett" <tompepper@mvps.invalid> wrote in message
    news:OVHDXZ9bHHA.1240@TK2MSFTNGP04.phx.gbl...
    > What question? What error message?
    > Don't eggheaders know how to post to a newsgroup?
    >
    > <Nancy> wrote in message news:2007326132722roldang1@comcast.net...
    > | Did you get an answer to this questions? I've received the same error
    > message and cannot complete a subsequent back-up from the first one I
    > created. The first back was successful but any subsequent backups fail
    > for
    > this same reason 'can't create a shadow copy'.
    > |
    > | EggHeadCafe.com - .NET Developer Portal of Choice
    > | http://www.eggheadcafe.com
    >
    >



      My System SpecsSystem Spec

  8. #8


    Captain Al Guest

    Re: Want to know reply

    For those following this string, the problem is solved. In Services, the
    Volume Shadow Copy Service was set to “Manual” start, and had not been
    started. This was changed to “Automatic”, then clicked on “Start”. Problem
    no longer exits.


    "Jill Zoeller [MSFT]" wrote:

    > No, we don't have a resolution yet. We know it's a VSS error, but we don't
    > know the cause. I've advised the customer to contact product support, which
    > I wish I didn't have to do. I'll let them know that we've had another report
    > of this though.
    >
    > What kind of computer do you have--is it brand new? Are you getting the
    > exact same error code as the other customer?
    >
    > --
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    >
    > Want to learn more about Windows file and storage technologies? Visit our
    > team blog at http://blogs.technet.com/filecab/default.aspx.
    >
    >
    > "Nancy" wrote in message news:2007326132722roldang1@comcast.net...
    > > Did you get an answer to this questions? I've received the same error
    > > message and cannot complete a subsequent back-up from the first one I
    > > created. The first back was successful but any subsequent backups fail
    > > for this same reason 'can't create a shadow copy'.
    > >
    > > EggHeadCafe.com - .NET Developer Portal of Choice
    > > http://www.eggheadcafe.com

    >
    >


      My System SpecsSystem Spec

  9. #9


    occupant Guest

    Re: Want to know reply

    Not so fast, Captain Al,

    I too, am receiving "the writer experienced a transient error" message
    (0X800423F3) and cannot backup my 'puter. Your fix does nothing to eliminate
    the problem.

    I'm running Visa Premium on a brand new Gateway. Gateway support has been
    very helpful with suggestions like "check to make sure the computer is
    plugged in."

    Does anyone have any other suggestions?






    "Captain Al" wrote:

    > For those following this string, the problem is solved. In Services, the
    > Volume Shadow Copy Service was set to “Manual” start, and had not been
    > started. This was changed to “Automatic”, then clicked on “Start”. Problem
    > no longer exits.
    >
    >
    > "Jill Zoeller [MSFT]" wrote:
    >
    > > No, we don't have a resolution yet. We know it's a VSS error, but we don't
    > > know the cause. I've advised the customer to contact product support, which
    > > I wish I didn't have to do. I'll let them know that we've had another report
    > > of this though.
    > >
    > > What kind of computer do you have--is it brand new? Are you getting the
    > > exact same error code as the other customer?
    > >
    > > --
    > > This posting is provided "AS IS" with no warranties, and confers no rights.
    > >
    > > Want to learn more about Windows file and storage technologies? Visit our
    > > team blog at http://blogs.technet.com/filecab/default.aspx.
    > >
    > >
    > > "Nancy" wrote in message news:2007326132722roldang1@comcast.net...
    > > > Did you get an answer to this questions? I've received the same error
    > > > message and cannot complete a subsequent back-up from the first one I
    > > > created. The first back was successful but any subsequent backups fail
    > > > for this same reason 'can't create a shadow copy'.
    > > >
    > > > EggHeadCafe.com - .NET Developer Portal of Choice
    > > > http://www.eggheadcafe.com

    > >
    > >


      My System SpecsSystem Spec

  10. #10


    Doris Day - MFB Guest

    Re: Want to know reply

    occupant wrote:

    > Not so fast, Captain Al,
    >
    > I too, am receiving "the writer experienced a transient error" message
    > (0X800423F3) and cannot backup my 'puter. Your fix does nothing to
    > eliminate the problem.
    >
    > I'm running Visa Premium on a brand new Gateway. Gateway support has
    > been
    > very helpful with suggestions like "check to make sure the computer is
    > plugged in."
    >
    > Does anyone have any other suggestions?
    >

    Unplug the computer and then plug it in again. Place the Ubuntu LiveCD in
    the drive. Restart your computer. When the desktop appears, click the
    Install icon. Make sure to have Ubuntu use your whole hard drive. That way
    Vista and all your problems will be gone forever.

    http://www.ubuntu.com


    Love and Kisses,
    Doris

    --
    My Microsoft Hero (he loves this company!) ... http://tinyurl.com/yp9cn2
    Title Says It All ... http://tinyurl.com/2ssodl




      My System SpecsSystem Spec

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