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Vista - Unable to Save or Save As

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Old 03-16-2007   #1 (permalink)
Bucky


 
 

Unable to Save or Save As

Did a Vista express upgrade through Dell and had problems getting it
installed properly. Eventually I got it installed.

My problem is now I can't save anything. If I try the Save as in Word pad
or Note pad the blue circle of death shows up and the program just freezes
up. If I try the Save as within MS Works all programs just freeze up. If I
try to save a webpage within IE7 using save as it just freezes up and doesn't
work anymore. I have to use task manager to close IE7 after that. Same
problem within Firefox.

Spent two hours on the phone with Windows support this morning to no avail.
The problem has been escalated and that will be another two to three days. I
reinstalled Vista to no avail. Same problems.

Any help would be appreciated.

My System SpecsSystem Spec
Old 03-16-2007   #2 (permalink)
Conley


 
 

RE: Unable to Save or Save As

I saw the same thing on two computers. In each case, a clean install of
Vista eliminated the problem.

"Bucky" wrote:

> Did a Vista express upgrade through Dell and had problems getting it
> installed properly. Eventually I got it installed.
>
> My problem is now I can't save anything. If I try the Save as in Word pad
> or Note pad the blue circle of death shows up and the program just freezes
> up. If I try the Save as within MS Works all programs just freeze up. If I
> try to save a webpage within IE7 using save as it just freezes up and doesn't
> work anymore. I have to use task manager to close IE7 after that. Same
> problem within Firefox.
>
> Spent two hours on the phone with Windows support this morning to no avail.
> The problem has been escalated and that will be another two to three days. I
> reinstalled Vista to no avail. Same problems.
>
> Any help would be appreciated.

My System SpecsSystem Spec
Old 03-17-2007   #3 (permalink)
Bucky


 
 

RE: Unable to Save or Save As

Thanks for the reply. I was beginning to think nobody but me had ever seen
this problem. Someone from MS will hopefully call me back today or tomorrow
and tell me the same thing. If not, I'll definitely do a clean install on my
own. Again, thanks.

"Conley" wrote:

> I saw the same thing on two computers. In each case, a clean install of
> Vista eliminated the problem.
>
> "Bucky" wrote:
>
> > Did a Vista express upgrade through Dell and had problems getting it
> > installed properly. Eventually I got it installed.
> >
> > My problem is now I can't save anything. If I try the Save as in Word pad
> > or Note pad the blue circle of death shows up and the program just freezes
> > up. If I try the Save as within MS Works all programs just freeze up. If I
> > try to save a webpage within IE7 using save as it just freezes up and doesn't
> > work anymore. I have to use task manager to close IE7 after that. Same
> > problem within Firefox.
> >
> > Spent two hours on the phone with Windows support this morning to no avail.
> > The problem has been escalated and that will be another two to three days. I
> > reinstalled Vista to no avail. Same problems.
> >
> > Any help would be appreciated.

My System SpecsSystem Spec
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