Vista - URGENT - BLACK SCREEN

it boots up as it usually does gets to where the grey snake goes across and
after that it comes up black with the monitor displaying the error of "Out Of
Range" 35.4Khz/87Hz

PLEASE NEED URGENT HELP ON HOW TO RESOLVE THE PROBLEM!!!!

Hi,

Your monitor resolution is set too high or in a range that it cannot handle.
Boot to Safe mode by hitting F8 and try changing it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"matt547" <matt547@discussions.microsoft.com> wrote in message
news:C9CC5078-1F0B-4D67-9353-DF333322E595@microsoft.com...
> it boots up as it usually does gets to where the grey snake goes across
> and
> after that it comes up black with the monitor displaying the error of "Out
> Of
> Range" 35.4Khz/87Hz
>
> PLEASE NEED URGENT HELP ON HOW TO RESOLVE THE PROBLEM!!!!

Out of range errors usually refer to the monitor's refresh rate..since the
error is also quoting a refresh rate in Hz I would say go to safe mode and
set the refresh rate to something lower 75Hz for a crt monitor, 60 for TFT
or LCD
My guess is that you are using an LCD monitor and havent installed drivers
for it.


"Rick Rogers" <rick@mvps.org> wrote in message
news:uTld7UzjGHA.3304@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> Your monitor resolution is set too high or in a range that it cannot
> handle. Boot to Safe mode by hitting F8 and try changing it.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
>
> "matt547" <matt547@discussions.microsoft.com> wrote in message
> news:C9CC5078-1F0B-4D67-9353-DF333322E595@microsoft.com...
>> it boots up as it usually does gets to where the grey snake goes across
>> and
>> after that it comes up black with the monitor displaying the error of
>> "Out Of
>> Range" 35.4Khz/87Hz
>>
>> PLEASE NEED URGENT HELP ON HOW TO RESOLVE THE PROBLEM!!!!
>

Mine was doing the exact same thing. Reboot your system and hit the F8 key
durring boot, you will get an options screen that allows you to select "Low
Resolution" boot mode. Select that one and Vista will boot normally at 640 x
680 resolution, once you get booted up you can run windows update and it will
grab the video driver you need to get your system running with your LCD at
normal resolutions.

"matt547" wrote:

> it boots up as it usually does gets to where the grey snake goes across and
> after that it comes up black with the monitor displaying the error of "Out Of
> Range" 35.4Khz/87Hz
>
> PLEASE NEED URGENT HELP ON HOW TO RESOLVE THE PROBLEM!!!!