Vista - System Crash on Backup

Help!
while running "full system backup" System crashes at about the 90% mark to
a blue screen error .....

--------------------------------------------------------------
driver_irql_not_less_or_equal


Blah blah blah...........

Stop 0x000000d1 (0x0000002c,0x00000002,0x00000000,0x807d93c4

nvstor.sys - address 807d93c4 base at 807d500, datestamp 458d543d

collecting data for crash dump
initializing disc for crash dump
-------------------------------------------------------------

Then system freezes and must be forced to shutdown


System Info
HP Pavilion laptop dv6000
AMD Turion 64X2 TL60 2.00ghz
2046mb memory
Nvidia GeForce Go 7200
windows vista bussiness ver

I need to get a backup
Thanks for any insight you can share
Tony

AJA wrote:
> Help!
> while running "full system backup" System crashes at about the 90%
> mark to a blue screen error .....
>
> --------------------------------------------------------------
> driver_irql_not_less_or_equal
>
>
> Blah blah blah...........
>
> Stop 0x000000d1 (0x0000002c,0x00000002,0x00000000,0x807d93c4
>
> nvstor.sys - address 807d93c4 base at 807d500, datestamp 458d543d
>
> collecting data for crash dump
> initializing disc for crash dump
> -------------------------------------------------------------
>
> Then system freezes and must be forced to shutdown
>
>
> System Info
> HP Pavilion laptop dv6000
> AMD Turion 64X2 TL60 2.00ghz
> 2046mb memory
> Nvidia GeForce Go 7200
> windows vista bussiness ver
>
> I need to get a backup
> Thanks for any insight you can share
> Tony
This is a hardware error. Have you checked to make sure the drivers for all
your devices are up to date?
--
Michael Solomon

I am aware that it is a hardware problem? but which one.........lol
I have updated all my drivers

I tried in safe mode... backup wont work in safe mode
I tried with limited or minimal start up services and drivers and had the
same crash......

Thanks for your promt response
Tony

> This is a hardware error. Have you checked to make sure the drivers for
> all your devices are up to date?
> --
> Michael Solomon

I've seen one other report of Backup causing a bluescreen and it was caused
by the video driver. I'm pretty sure it was an nVidia driver but I don't
have my email available to check. For the previous report, the driver was
going to be updated via Windows Update.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.

"AJA" <ajanzalone1@verizon.net> wrote in message
news:222E7FB9-C448-4A6D-B49F-A9F58AE63EF0@microsoft.com...
>I am aware that it is a hardware problem? but which one.........lol
> I have updated all my drivers
>
> I tried in safe mode... backup wont work in safe mode
> I tried with limited or minimal start up services and drivers and had the
> same crash......
>
> Thanks for your promt response
> Tony
>
>> This is a hardware error. Have you checked to make sure the drivers for
>> all your devices are up to date?
>> --
>> Michael Solomon
>

AJA wrote:
> I am aware that it is a hardware problem? but which one.........lol
> I have updated all my drivers
>
> I tried in safe mode... backup wont work in safe mode
> I tried with limited or minimal start up services and drivers and had
> the same crash......
>
> Thanks for your promt response
> Tony
>
>> This is a hardware error. Have you checked to make sure the drivers
>> for all your devices are up to date?
>> --
>> Michael Solomon
Are any of your drivers, beta drivers, it should state so at the driver
download site. If yes, that would certainly be a likely candidate.
Unfortunately, there wouldn't be much you could do beyond using some other
means of backup until the driver is updated. If it's not the graphics
driver as Jill Zoeller mentioned in this thread, you might try disabling or
otherwise removing devices one by one and testing to find out which device
is causing the issue.
--
Michael Solomon

Thanks Mike & Jill
I did find a newer nVidia driver for my nVidia GeForce Go 7200

Driver 12/07/2006 7.15.10.9746 updated to
Driver 01/13/2007 7.15.10.9759

But unfortunately same crash results ...

Thanks
Tony


>>> Michael Solomon
> Are any of your drivers, beta drivers, it should state so at the driver
> download site. If yes, that would certainly be a likely candidate.
> Unfortunately, there wouldn't be much you could do beyond using some other
> means of backup until the driver is updated. If it's not the graphics
> driver as Jill Zoeller mentioned in this thread, you might try disabling
> or otherwise removing devices one by one and testing to find out which
> device is causing the issue.
> --
> Michael Solomon
>

Keep watching for an update...the email I have from nVidia was in March so I
assume there will be another update.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"AJA" <ajanzalone1@verizon.net> wrote in message
news:E1D83FBD-9431-4E7C-8D41-B0A55F0EC4C2@microsoft.com...
> Thanks Mike & Jill
> I did find a newer nVidia driver for my nVidia GeForce Go 7200
>
> Driver 12/07/2006 7.15.10.9746 updated to
> Driver 01/13/2007 7.15.10.9759
>
> But unfortunately same crash results ...
>
> Thanks
> Tony
>
>
>>>> Michael Solomon
>> Are any of your drivers, beta drivers, it should state so at the driver
>> download site. If yes, that would certainly be a likely candidate.
>> Unfortunately, there wouldn't be much you could do beyond using some
>> other means of backup until the driver is updated. If it's not the
>> graphics driver as Jill Zoeller mentioned in this thread, you might try
>> disabling or otherwise removing devices one by one and testing to find
>> out which device is causing the issue.
>> --
>> Michael Solomon
>>
>

AJA wrote:
> Thanks Mike & Jill
> I did find a newer nVidia driver for my nVidia GeForce Go 7200
>
> Driver 12/07/2006 7.15.10.9746 updated to
> Driver 01/13/2007 7.15.10.9759
>
> But unfortunately same crash results ...
>
> Thanks
> Tony
>
>
>>>> Michael Solomon
>> Are any of your drivers, beta drivers, it should state so at the
>> driver download site. If yes, that would certainly be a likely
>> candidate. Unfortunately, there wouldn't be much you could do beyond
>> using some other means of backup until the driver is updated. If
>> it's not the graphics driver as Jill Zoeller mentioned in this
>> thread, you might try disabling or otherwise removing devices one by
>> one and testing to find out which device is causing the issue.
>> --
>> Michael Solomon
Well, I know this isn't going to help much but the error message you
originally posted specifically references "nvstor.sys," this is an nVidia
issue and apparently even their latest drivers don't address it.

When I checked their website, I only found XP/2000 drivers for the GeForce
GO 7 series so I'm assuming the drivers you have are still in beta and that
indicates, nVidia is still in development on these drivers. The offer the
following link for submitting bug reports:
http://www.nvidia.com/vistaqualityassurance
--
Michael Solomon

Thanks Mike
I was already there http://www.nvidia.com/vistaqualityassurance and filled
out a report...
The new driver I updated to was on the HP support site..don't know if it's a
beta?

Tony


>>
>>>>> Michael Solomon
>>> Are any of your drivers, beta drivers, it should state so at the
>>> driver download site. If yes, that would certainly be a likely
>>> candidate. Unfortunately, there wouldn't be much you could do beyond
>>> using some other means of backup until the driver is updated. If
>>> it's not the graphics driver as Jill Zoeller mentioned in this
>>> thread, you might try disabling or otherwise removing devices one by
>>> one and testing to find out which device is causing the issue.
>>> --
>>> Michael Solomon
> Well, I know this isn't going to help much but the error message you
> originally posted specifically references "nvstor.sys," this is an nVidia
> issue and apparently even their latest drivers don't address it.
>
> When I checked their website, I only found XP/2000 drivers for the GeForce
> GO 7 series so I'm assuming the drivers you have are still in beta and
> that indicates, nVidia is still in development on these drivers. The
> offer the following link for submitting bug reports:
> http://www.nvidia.com/vistaqualityassurance
> --
> Michael Solomon
>

AJA wrote:
> Thanks Mike
> I was already there http://www.nvidia.com/vistaqualityassurance and
> filled out a report...
> The new driver I updated to was on the HP support site..don't know if
> it's a beta?
>
> Tony
>
>
>>>
You're welcome.

HP may be simply be offering the best driver available right now. At the
Dell site, they have posted a message that on some of their Vista systems,
not all hardware or software may be fully supported as yet. HP is in the
same boat. There are clearly still problems with that driver though you
might contact HP support for a better answer.
--
Michael Solomon