Windows Vista Forums

Unable to access Icon Properties

  1. #1


    Ladybug Guest

    Unable to access Icon Properties

    When I right click on any icon, and then click on properties, I get the
    message:
    Fatal Erro: We are very sorry, but an internal error occured. Please
    reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
    #5305. At that point, Windows Explorer shuts down and begins to repair
    itself and then restarts. Puzzling since the Windows Explorer isn't running.
    I've looked for the error code and Doc #5305 with no success. Any help
    would be greatly appreciated. I'm feeling dead in the water.

      My System SpecsSystem Spec

  2. #2


    Ladybug Guest

    RE: Unable to access Icon Properties

    Okay, I understand. So what I have is a problem with the Window Explorer.
    Any suggestions?

    "Mick" wrote:

    > Windows explorer is runnimg. The icons are part of your desktop, and your
    > desktop is part of Windows Explorer
    >
    > "Ladybug" wrote:
    >
    > > When I right click on any icon, and then click on properties, I get the
    > > message:
    > > Fatal Erro: We are very sorry, but an internal error occured. Please
    > > reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
    > > #5305. At that point, Windows Explorer shuts down and begins to repair
    > > itself and then restarts. Puzzling since the Windows Explorer isn't running.
    > > I've looked for the error code and Doc #5305 with no success. Any help
    > > would be greatly appreciated. I'm feeling dead in the water.


      My System SpecsSystem Spec

  3. #3


    Mick Guest

    RE: Unable to access Icon Properties

    Windows explorer is runnimg. The icons are part of your desktop, and your
    desktop is part of Windows Explorer

    "Ladybug" wrote:

    > When I right click on any icon, and then click on properties, I get the
    > message:
    > Fatal Erro: We are very sorry, but an internal error occured. Please
    > reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
    > #5305. At that point, Windows Explorer shuts down and begins to repair
    > itself and then restarts. Puzzling since the Windows Explorer isn't running.
    > I've looked for the error code and Doc #5305 with no success. Any help
    > would be greatly appreciated. I'm feeling dead in the water.


      My System SpecsSystem Spec

  4. #4


    Ladybug Guest

    RE: Unable to access Icon Properties


    Has anyone had this problem? Please, I am totally frustrated. I'm
    completely unable to access "Properties" for any of my desktop icons. When I
    try, windows explorer quits working after I get the following error message.
    HELP PLEASE!
    > >
    > > > When I right click on any icon, and then click on properties, I get the
    > > > message:
    > > > Fatal Erro: We are very sorry, but an internal error occured. Please
    > > > reinstall the product to fix the problem. Error-Code: 1/ -3/9000 See Doc
    > > > #5305. At that point, Windows Explorer shuts down and begins to repair
    > > > itself and then restarts. Puzzling since the Windows Explorer isn't running.
    > > > I've looked for the error code and Doc #5305 with no success. Any help
    > > > would be greatly appreciated. I'm feeling dead in the water.


      My System SpecsSystem Spec

Unable to access Icon Properties

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