Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista General

Vista - Help with program installation

Reply
 
Old 03-27-2007   #1 (permalink)
Vbritt


 
 

Help with program installation

I am attempting to type in the license key to unlock a copy of PowerDVD 7
deluxe. After I finish typing in the serial number and hit the unlock key a
popup window appears that says I do not have administrator privilege to do
that. My user account is listed as an administrator so I am at a loss as to
what I have to do.

I am running Vista Home Basic on a notebook computer. I have disabled and
enabled UAC and all that does is give my a popup asking permissions and such.
I have booted into the safe mode thinking perhaps that is what I had to do.
I was able to install the update just fine. It doesn't make sense that I
can't unlock the program.

Has anyone seen this type of behavior? If so how do I get Vista to allow me
to activate the software?

My System SpecsSystem Spec
Old 03-28-2007   #2 (permalink)
Jane C


 
 

Re: Help with program installation

Right-click on the PowerDVD icon and select 'Run as Administrator'. Enter
your registration key as required. Does it succeed?

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Vbritt" <Vbritt@discussions.microsoft.com> wrote in message
news:CFEF6027-EDBD-44B4-BDE1-636D1D1DB34F@microsoft.com...
>I am attempting to type in the license key to unlock a copy of PowerDVD 7
> deluxe. After I finish typing in the serial number and hit the unlock key
> a
> popup window appears that says I do not have administrator privilege to do
> that. My user account is listed as an administrator so I am at a loss as
> to
> what I have to do.
>
> I am running Vista Home Basic on a notebook computer. I have disabled and
> enabled UAC and all that does is give my a popup asking permissions and
> such.
> I have booted into the safe mode thinking perhaps that is what I had to
> do.
> I was able to install the update just fine. It doesn't make sense that I
> can't unlock the program.
>
> Has anyone seen this type of behavior? If so how do I get Vista to allow
> me
> to activate the software?


My System SpecsSystem Spec
Old 03-28-2007   #3 (permalink)
Vbritt


 
 

Re: Help with program installation

Thanks everyone for all the replies. Unfortunately, I had already tried each
of the suggestions and none of them were successful. PowerDVD doesn't prompt
you for the serial number until after the installation when you run it for
the first time. Then when you put in the serial number you receive the error
message.

I did hear back from Cyberlink's technician support with a solution. They
gave me a link to a stand alone version of their software that did not
require the previous version to be installed (version 6 was not Vista
compatible and you received a warning to upgrade when you installed it). The
stand alone version of the product installed and worked flawlessly so this
problem has been solved. I have to commend Cyberlink on the customer support
and their promptness at responding.

"Jane C" wrote:

> Right-click on the PowerDVD icon and select 'Run as Administrator'. Enter
> your registration key as required. Does it succeed?
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "Vbritt" <Vbritt@discussions.microsoft.com> wrote in message
> news:CFEF6027-EDBD-44B4-BDE1-636D1D1DB34F@microsoft.com...
> >I am attempting to type in the license key to unlock a copy of PowerDVD 7
> > deluxe. After I finish typing in the serial number and hit the unlock key
> > a
> > popup window appears that says I do not have administrator privilege to do
> > that. My user account is listed as an administrator so I am at a loss as
> > to
> > what I have to do.
> >
> > I am running Vista Home Basic on a notebook computer. I have disabled and
> > enabled UAC and all that does is give my a popup asking permissions and
> > such.
> > I have booted into the safe mode thinking perhaps that is what I had to
> > do.
> > I was able to install the update just fine. It doesn't make sense that I
> > can't unlock the program.
> >
> > Has anyone seen this type of behavior? If so how do I get Vista to allow
> > me
> > to activate the software?

>
>

My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
program installation Software
installation a new 'program' Vista General
Program installation Vista installation & setup
Program Installation Vista General
Program Installation Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46