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| | #1 (permalink) |
| | Help with program installation I am attempting to type in the license key to unlock a copy of PowerDVD 7 deluxe. After I finish typing in the serial number and hit the unlock key a popup window appears that says I do not have administrator privilege to do that. My user account is listed as an administrator so I am at a loss as to what I have to do. I am running Vista Home Basic on a notebook computer. I have disabled and enabled UAC and all that does is give my a popup asking permissions and such. I have booted into the safe mode thinking perhaps that is what I had to do. I was able to install the update just fine. It doesn't make sense that I can't unlock the program. Has anyone seen this type of behavior? If so how do I get Vista to allow me to activate the software? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Help with program installation Right-click on the PowerDVD icon and select 'Run as Administrator'. Enter your registration key as required. Does it succeed? -- Jane, not plain 64 bit enabled :-)Batteries not included. Braincell on vacation ;-) "Vbritt" <Vbritt@discussions.microsoft.com> wrote in message news:CFEF6027-EDBD-44B4-BDE1-636D1D1DB34F@microsoft.com... >I am attempting to type in the license key to unlock a copy of PowerDVD 7 > deluxe. After I finish typing in the serial number and hit the unlock key > a > popup window appears that says I do not have administrator privilege to do > that. My user account is listed as an administrator so I am at a loss as > to > what I have to do. > > I am running Vista Home Basic on a notebook computer. I have disabled and > enabled UAC and all that does is give my a popup asking permissions and > such. > I have booted into the safe mode thinking perhaps that is what I had to > do. > I was able to install the update just fine. It doesn't make sense that I > can't unlock the program. > > Has anyone seen this type of behavior? If so how do I get Vista to allow > me > to activate the software? |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Help with program installation Thanks everyone for all the replies. Unfortunately, I had already tried each of the suggestions and none of them were successful. PowerDVD doesn't prompt you for the serial number until after the installation when you run it for the first time. Then when you put in the serial number you receive the error message. I did hear back from Cyberlink's technician support with a solution. They gave me a link to a stand alone version of their software that did not require the previous version to be installed (version 6 was not Vista compatible and you received a warning to upgrade when you installed it). The stand alone version of the product installed and worked flawlessly so this problem has been solved. I have to commend Cyberlink on the customer support and their promptness at responding. "Jane C" wrote: > Right-click on the PowerDVD icon and select 'Run as Administrator'. Enter > your registration key as required. Does it succeed? > > -- > Jane, not plain 64 bit enabled :-)> Batteries not included. Braincell on vacation ;-) > "Vbritt" <Vbritt@discussions.microsoft.com> wrote in message > news:CFEF6027-EDBD-44B4-BDE1-636D1D1DB34F@microsoft.com... > >I am attempting to type in the license key to unlock a copy of PowerDVD 7 > > deluxe. After I finish typing in the serial number and hit the unlock key > > a > > popup window appears that says I do not have administrator privilege to do > > that. My user account is listed as an administrator so I am at a loss as > > to > > what I have to do. > > > > I am running Vista Home Basic on a notebook computer. I have disabled and > > enabled UAC and all that does is give my a popup asking permissions and > > such. > > I have booted into the safe mode thinking perhaps that is what I had to > > do. > > I was able to install the update just fine. It doesn't make sense that I > > can't unlock the program. > > > > Has anyone seen this type of behavior? If so how do I get Vista to allow > > me > > to activate the software? > > |
My System Specs![]() |
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