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| | #1 (permalink) |
| Guest | General question about this NG I have my first new machine with Vista and Office 2007. They are usability disasters as far as I am concerned. It seeems as though an awful lot of development effort went into bells and whistles, most of it form over substance, while dismantling many of the most important usability and productivity features. I know that new OSes and interfaces need time to sink in, but these new programs aren't just new - they are legitimately worse - dysfunctional for genuine productivity, a return to the stone ages. Seems like that on the next major OS release, we will be back to swapping floppies or using cassette recorders to load the OS. I hate to complain without offering up thoughtful details and suggestions. But before I do, my question is this: Does anyone from MS read these NG's or take them seriously? Does this all fall on deaf ears and arrogant disregard for customers, or is there someone at MS who takes this all seriously? If not, where else does one go to register thoughtful feedback? If someone is listening, I just might be a regular participant here. --------------------- Here's something to chew on: Remember back when - circa 1985 or thereabouts? IBM and MS were developing a radical new GUI OS: OS/2. And, IBM had come out with its next generation of PCs with a new incompatible bus architecture ("MCA" as I recall). In one fell swoop, IBM ticked off its entire customer base, by creating a new generation of machines that would force corporations to trash their entire old investments and retrain their entire staffs. MS took care of its customers, promising slow steady changes and backward compatibility, and the Wintel system won by a landslide, and the mighty IBM was out. Now, with MS concerned by Google and Linux and Apple nipping at its heels in various ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 debacle. MS has never been a warm fuzzy patron of its customers, but this just seems to be total disregard for how millions of people world wide use and depend on their products. Unless Vista Service Packs fix the bugs, the profound lack of customization options, and the Windows Explorer and Office toolbars disasters, I will keep using XP for quite a long time. This might be just the incentive that someone needs to develop a more robust Linux that can support MS apps, because the sense I get is that enough people are sufficiently upset to be wishing for a good alternative. - meg - Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com |
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| | #2 (permalink) |
| Guest | Re: General question about this NG > Unless Vista Service Packs fix the bugs, the > profound lack of customization options, and the Windows Explorer and > Office > toolbars disasters, I will keep using XP for quite a long time. Well, of course we can expect the service packs to fix the bugs. I'm not sure how this contributes to the main thrust of your argument. As for me (and pretty well every magazine reviewer I've read) I think Office 2007 is a big improvement on Office 2003 in terms of its user interface (the overall functionality is much the same). I think the Vista interface is much better than XP (with it appalling colour schemes, patronising and childish sound schemes, the dreadful 'My' in front of everything, etc). Both Office and Vista user interfaces had *extensive* tuning and tweaking in the useability labs as well as during the betas. Microsoft almost certainly does more useability testing than any other software supplier. That is why I'm pretty certain you won't persuade them to change. I'm sure I won't change your mind, but your reaction does sound like you are simply resisting any kind of change. Unfortunately I don't know how you can give feedback to Microsoft, but I don't think you'll have much chance of diverting them now. It does sound, though, like OpenOffice would be well worth looking at for people like yourself. Steve |
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| | #3 (permalink) |
| Guest | RE: General question about this NG the XP market had just about reached saturation point as far as microsoft and the computer manufacturers thought to themselves. Dell's turnover had dropped to $60 billion for the year, so they brought mick dell back to improve things, lol. The bottom line is Microsoft developed a new OS to generate more money, ESPECIALLY THROUGH GAMES, and the computer manufacturers are rubbing their hands together as microsoft made 90% of the world's computers incapaple of running Vista(except for the basic version), unless the hardware is heavily modified and updated. IT'S ALL ABOUT MONEY MEG Mick in Australia "meg99az" wrote: > I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > > --------------------- > > Here's something to chew on: > > Remember back when - circa 1985 or thereabouts? IBM and MS were developing > a radical new GUI OS: OS/2. And, IBM had come out with its next generation > of PCs with a new incompatible bus architecture ("MCA" as I recall). In one > fell swoop, IBM ticked off its entire customer base, by creating a new > generation of machines that would force corporations to trash their entire > old investments and retrain their entire staffs. MS took care of its > customers, promising slow steady changes and backward compatibility, and the > Wintel system won by a landslide, and the mighty IBM was out. Now, with MS > concerned by Google and Linux and Apple nipping at its heels in various > ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 > debacle. MS has never been a warm fuzzy patron of its customers, but this > just seems to be total disregard for how millions of people world wide use > and depend on their products. Unless Vista Service Packs fix the bugs, the > profound lack of customization options, and the Windows Explorer and Office > toolbars disasters, I will keep using XP for quite a long time. This might > be just the incentive that someone needs to develop a more robust Linux that > can support MS apps, because the sense I get is that enough people are > sufficiently upset to be wishing for a good alternative. > > - meg - > > > > > > > > > > Posted Via Usenet.com Premium Usenet Newsgroup Services > ---------------------------------------------------------- > ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** > ---------------------------------------------------------- > http://www.usenet.com > |
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| | #4 (permalink) |
| Guest | Re: General question about this NG Hi Meg, The point of these newsgroups is peer support. Help here comes from other users, not Microsoft. Microsoft merely supplies the means for this support. While some Microsoft personnel occasional read and respond to posts, that is not the norm, nor should anyone rely on it. If thier help is desired, one should use the offical support lines. Suggestions, complaints, and things of that nature have other channels here: http://www.microsoft.com/genuine/Fac...displaylang=en If you want to learn from others, or have tips, tricks, techniques, or knowledge and a willingness to help others, I would encourage you to hang out and participate. No one is an expert at everything, but virtually everyone knows something they can share to help others. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org "meg99az" <marcg99999 at aol dot com> wrote in message news:1175237624_10245@sp6iad.superfeed.net... >I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the > most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there > someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > > --------------------- > > Here's something to chew on: > > Remember back when - circa 1985 or thereabouts? IBM and MS were > developing > a radical new GUI OS: OS/2. And, IBM had come out with its next > generation > of PCs with a new incompatible bus architecture ("MCA" as I recall). In > one > fell swoop, IBM ticked off its entire customer base, by creating a new > generation of machines that would force corporations to trash their entire > old investments and retrain their entire staffs. MS took care of its > customers, promising slow steady changes and backward compatibility, and > the > Wintel system won by a landslide, and the mighty IBM was out. Now, with > MS > concerned by Google and Linux and Apple nipping at its heels in various > ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 > debacle. MS has never been a warm fuzzy patron of its customers, but this > just seems to be total disregard for how millions of people world wide use > and depend on their products. Unless Vista Service Packs fix the bugs, > the > profound lack of customization options, and the Windows Explorer and > Office > toolbars disasters, I will keep using XP for quite a long time. This > might > be just the incentive that someone needs to develop a more robust Linux > that > can support MS apps, because the sense I get is that enough people are > sufficiently upset to be wishing for a good alternative. > > - meg - > > > > > > > > > > Posted Via Usenet.com Premium Usenet Newsgroup Services > ---------------------------------------------------------- > ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** > ---------------------------------------------------------- > http://www.usenet.com |
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| | #5 (permalink) |
| Guest | Re: General question about this NG They run stats packages over it. Product managers monitor it as well. Betcha you wish you had Word 2000. The last one that mostly worked. In a company the size of MS the only feedback they can rely on is stats. Aren't you looking forward to office 2007 - if you become an expert on it you won't be able to use any other program. Macs provided a consistant user interface. Mac users used many more programs than Dos users (take me. I used a word processor that I also used as a spreadsheet and database, but it was a word processor not a database or spreadsheet so it did database and spreadsheets poorly - but I didn't have to spend 10000 hours learning to be an expert in Lotus 123 and DBase III). "meg99az" <marcg99999 at aol dot com> wrote in message news:1175237624_10245@sp6iad.superfeed.net... >I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the > most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there > someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > > --------------------- > > Here's something to chew on: > > Remember back when - circa 1985 or thereabouts? IBM and MS were > developing > a radical new GUI OS: OS/2. And, IBM had come out with its next > generation > of PCs with a new incompatible bus architecture ("MCA" as I recall). In > one > fell swoop, IBM ticked off its entire customer base, by creating a new > generation of machines that would force corporations to trash their entire > old investments and retrain their entire staffs. MS took care of its > customers, promising slow steady changes and backward compatibility, and > the > Wintel system won by a landslide, and the mighty IBM was out. Now, with > MS > concerned by Google and Linux and Apple nipping at its heels in various > ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 > debacle. MS has never been a warm fuzzy patron of its customers, but this > just seems to be total disregard for how millions of people world wide use > and depend on their products. Unless Vista Service Packs fix the bugs, > the > profound lack of customization options, and the Windows Explorer and > Office > toolbars disasters, I will keep using XP for quite a long time. This > might > be just the incentive that someone needs to develop a more robust Linux > that > can support MS apps, because the sense I get is that enough people are > sufficiently upset to be wishing for a good alternative. > > - meg - > > > > > > > > > > Posted Via Usenet.com Premium Usenet Newsgroup Services > ---------------------------------------------------------- > ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** > ---------------------------------------------------------- > http://www.usenet.com |
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| | #6 (permalink) |
| Guest | Re: General question about this NG I've encountered three types of viewers in this set of newsgroups: General public, most of which have little or no concern for how they treat others, with the rare individual who attempts to rise above the fray and actually help. This group of people seldom distinguish their problems to the rightful owners, choosing instead to blame any and all. MVPs, a slight improvement over the general public, they volunteer their help and seem to have more experience at finding what is already out there regarding your problems and rarely offer anything beyond that knowing that their suggestions rarely fit all cases. Like the general public, this group quickly becomes base if confronted. Microsoft. Yep, they are there and I've only encountered two of them, but they remain quiet until the problem you have is definitely known to reside within the Microsoft code. At this point, those individuals go all out to contact you and work with you to determine and fix an actual bug. They value their job, just as you, and retain their opinions of you to themselves while fixing your problem. So, does anyone who can make an actual change to the product hear what is said in these newsgroups? Yes. Where do I fit... General Public. I've attacked others needlessly and attempted to help. But, when I encountered actual MS employees who went out of their way to help and found them to value their work, as I do mine, I suddenly felt chagrined over some of my prior posts. I'm here to help, if I can. Flame away, if necessary... I'll just wait in the wings until I'm able to help. "meg99az" <marcg99999 at aol dot com> wrote in message news:1175237624_10245@sp6iad.superfeed.net... >I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the > most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there > someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > > --------------------- > > Here's something to chew on: > > Remember back when - circa 1985 or thereabouts? IBM and MS were > developing > a radical new GUI OS: OS/2. And, IBM had come out with its next > generation > of PCs with a new incompatible bus architecture ("MCA" as I recall). In > one > fell swoop, IBM ticked off its entire customer base, by creating a new > generation of machines that would force corporations to trash their entire > old investments and retrain their entire staffs. MS took care of its > customers, promising slow steady changes and backward compatibility, and > the > Wintel system won by a landslide, and the mighty IBM was out. Now, with > MS > concerned by Google and Linux and Apple nipping at its heels in various > ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 > debacle. MS has never been a warm fuzzy patron of its customers, but this > just seems to be total disregard for how millions of people world wide use > and depend on their products. Unless Vista Service Packs fix the bugs, > the > profound lack of customization options, and the Windows Explorer and > Office > toolbars disasters, I will keep using XP for quite a long time. This > might > be just the incentive that someone needs to develop a more robust Linux > that > can support MS apps, because the sense I get is that enough people are > sufficiently upset to be wishing for a good alternative. > > - meg - > > > > > > > > > > Posted Via Usenet.com Premium Usenet Newsgroup Services > ---------------------------------------------------------- > ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** > ---------------------------------------------------------- > http://www.usenet.com |
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| | #7 (permalink) |
| Guest | Re: General question about this NG Im not sure why, but most of the folk who support Vista talk about the improvement in color scheme and appearance. I rarely see pro Vista comments stating that it is easier for administrators to manage and troubleshoot, or that there are all types of new tools and features, or that they never feel alone when UAC is always there to pop up and ask them if they really really really want to do something. I am honestly impressed with how stable Office 07 seems to be but the drastic change in interface seems to have no real justification. The marketing tells how commands are now organized in logical groups and easy to find. The menu design was (for the most part) logical grouping, and dont let them fool you into thinking that no thought went into the design of 2000 or xp. They make it sound like they FINALLY studied how users use the software. I would love to see that study. As an experienced software trainer, I would expect they looked at how new users find commands in a program. The process is very different for a user finding a command for the first time versus using a command over and over with a combination of other commands in their daily workflow. The new interface can force experienced users to spend more time coordinating features and cost productivity. Change is not always bad but if it aint broke, dont fix it. We need to remember that the normal office worker does not share our high level of excitement at using a new computer program. They want to go to work, do their job, and go home to enjoy their lives. In My opinion, they shouldnt be forced to spend time learning new ways of doing their work just because MS decides they need to increase sales. Imagine how you would feel if you were forced to learn a new way of operating your car because Ford and GM decided to make old cars obsolete. Or what if MS released their next version to only work with Davorak keyboards and you had to learn a new way to type? Change is not always something that is needed. MS has really pushed it with these products and I think they are going to survive it, but it wouldnt suprise me if we see a feature over the next year that allows you to run a version of office with the old menu interface. Heck, you can still change the vista start menu to "classic" style. Oh ! happy Friday everyone! "Steve Thackery" wrote: > > Unless Vista Service Packs fix the bugs, the > > profound lack of customization options, and the Windows Explorer and > > Office > > toolbars disasters, I will keep using XP for quite a long time. > > Well, of course we can expect the service packs to fix the bugs. I'm not > sure how this contributes to the main thrust of your argument. > > As for me (and pretty well every magazine reviewer I've read) I think Office > 2007 is a big improvement on Office 2003 in terms of its user interface (the > overall functionality is much the same). I think the Vista interface is > much better than XP (with it appalling colour schemes, patronising and > childish sound schemes, the dreadful 'My' in front of everything, etc). > > Both Office and Vista user interfaces had *extensive* tuning and tweaking in > the useability labs as well as during the betas. Microsoft almost certainly > does more useability testing than any other software supplier. That is why > I'm pretty certain you won't persuade them to change. > > I'm sure I won't change your mind, but your reaction does sound like you are > simply resisting any kind of change. Unfortunately I don't know how you can > give feedback to Microsoft, but I don't think you'll have much chance of > diverting them now. > > It does sound, though, like OpenOffice would be well worth looking at for > people like yourself. > > Steve > > > |
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| | #8 (permalink) |
| Guest | Re: General question about this NG I am very pleased with Vista and MS Office 2007. Sure they are different and you must take the time to learn them. Dont forget what a change XP was from previous OS's by MS. Personally almost all of the software I use benefits positively from Vista. Vista has really stepped up the performance of multi core cpu's and I see that benefit immediately. I would never switch back to XP, I am a Vista addict. I have noticed some issues with Vista and I am compiling a list. I remember all the issues I had with XP and legacy software, and this time around I am actually having less trouble with legacy software with Vista than I did with XP. I have Vista on two pc's here and they run an average of a week without a reboot or restart. They only get restarted because I am a creature of habit. I have experienced one crash with Vista and have never had the BSOD (blue screen of death). I would caution all uses to make sure you can find the drivers for your hardware before you even consider using Vista. I would highly and strongly recommend 2 gigs of ram and a dual core cpu. Vista is intended to be used on newer hardware, just as XP was when it came out. My only real complaint concerns the hardware vendors, not releasing drivers in a timely manner. Vista beta was around for a LONG time before Vista was released, and in my opinion there is not much excuse for hardware vendors who were late or have not released Vista drivers for their products. Office 2007 rocks I would recommend it to anyone. You will have to take the time to learn it as the interface has completely changed. However, the interface is easier to use and more efficient once you become accomodated to it. I as all the others in this NG will provide help as I can. G "meg99az" <marcg99999 at aol dot com> wrote in message news:1175237624_10245@sp6iad.superfeed.net... >I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the > most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there > someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > > --------------------- > > Here's something to chew on: > > Remember back when - circa 1985 or thereabouts? IBM and MS were > developing > a radical new GUI OS: OS/2. And, IBM had come out with its next > generation > of PCs with a new incompatible bus architecture ("MCA" as I recall). In > one > fell swoop, IBM ticked off its entire customer base, by creating a new > generation of machines that would force corporations to trash their entire > old investments and retrain their entire staffs. MS took care of its > customers, promising slow steady changes and backward compatibility, and > the > Wintel system won by a landslide, and the mighty IBM was out. Now, with > MS > concerned by Google and Linux and Apple nipping at its heels in various > ways, the Vista / Office 2007 debut reminds me of the IBM - MCA - OS/2 > debacle. MS has never been a warm fuzzy patron of its customers, but this > just seems to be total disregard for how millions of people world wide use > and depend on their products. Unless Vista Service Packs fix the bugs, > the > profound lack of customization options, and the Windows Explorer and > Office > toolbars disasters, I will keep using XP for quite a long time. This > might > be just the incentive that someone needs to develop a more robust Linux > that > can support MS apps, because the sense I get is that enough people are > sufficiently upset to be wishing for a good alternative. > > - meg - > > > > > > > > > > Posted Via Usenet.com Premium Usenet Newsgroup Services > ---------------------------------------------------------- > ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** > ---------------------------------------------------------- > http://www.usenet.com |
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| | #9 (permalink) |
| Guest | Re: General question about this NG "meg99az" <marcg99999 at aol dot com> wrote in message news:1175237624_10245@sp6iad.superfeed.net... >I have my first new machine with Vista and Office 2007. > They are usability disasters as far as I am concerned. > It seeems as though an awful lot of development effort went into bells and > whistles, most of it form over substance, while dismantling many of the > most > important usability and productivity features. > > I know that new OSes and interfaces need time to sink in, but these new > programs aren't just new - they are legitimately worse - dysfunctional for > genuine productivity, a return to the stone ages. Seems like that on the > next major OS release, we will be back to swapping floppies or using > cassette recorders to load the OS. > > I hate to complain without offering up thoughtful details and suggestions. > But before I do, my question is this: > > Does anyone from MS read these NG's or take them seriously? Does this all > fall on deaf ears and arrogant disregard for customers, or is there > someone > at MS who takes this all seriously? If not, where else does one go to > register thoughtful feedback? > > If someone is listening, I just might be a regular participant here. > Well according to Bill Gates himself: "Since when has the world of computer software design been about what people want?" - Bill Gates "If you can't make it good, at least make it look good." - Bill Gates |
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