Vista - My phone call with Microsoft. (Refund)

After my troubles with Vista, I decided I wanted refund.

I phoned Microsoft's refund line at 1-888-673-8624

Here is the conversation (from Memory)

I got the feeling from listening to the guy's voice that I was the 263rd person that day to call for a refund on Vista. I decided to go fishing...

He definately was wary of giving out any kind of hint on what amount of calls they're fielding for returns on Vista.

Some how I doubt this refund will be as easy as it sounds. We'll see.

Once I get my money back I'm using it to go towards an 8 core Mac.
After 12 blindly faithful years... I'm done with MS.

The funny part is - it wasn't Apple that convinced me to switch. It was Microsoft.

Well, look at it this way, you can get maintenance update for XP until 2008,
mainstream support for XP Pro until 2012.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"jasonh1234" <jasonh1234.2oh9u4@no-mx.forums.net> wrote in message
news:jasonh1234.2oh9u4@no-mx.forums.net...
>
> After '_my_troubles_' (http://tinyurl.com/229a2r) with Vista, I decided
> I wanted refund.
>
> I phoned Microsoft's refund line at *1-888-673-8624*
>
> Here is the conversation (from Memory)
>
>> Rep: Thank you for calling Microsoft Refund Line my name is [so & so],
>> how can I help you?
>>
>> Me: I want a refund.
>>
>> Rep: Ok and what product are you seeking a refund on?
>>
>> Me: Windows Vista Ultimate Ed. 64 bit.
>>
>> Rep: Ok what we need you to do is mail us the product along with your
>> reciept and a letter stating your name, address, and phone # and that
>> you would like a refund. Send it to:
>> MICROSOFT PRODUCT RETURNS
>> 2031 BURROUGHS AVE.
>> SAN LEANDRO, CA
>> 94577
>>
>> Me: So what happens once you guys get it?
>>
>> Rep: Once we recieve your package we'll issue you a refund check within
>> 30 days.
>>
>> Me: (surprised at the ease of this all so far, and the lack of any
>> attempt to problem solve whatever issue I may be having.) Oh ok.
>> Thanks.
>
> I got the feeling from listening to the guy's voice that I was the
> 263rd person that day to call for a refund on Vista. I decided to go
> fishing...
>
>> Me: So how did you know I wasn't calling to return a keyboard? How did
>> you know it was Vista?
>>
>> Rep: (laughs) Ha! That's a trick question! You told me at the begining
>> of the call what product you wanted to return.
>>
>> Me: Oh yeah. I forgot. Ok thanks. Bye.
>>
>> Rep: Thank you for calling Microsoft.
>
> He definately was wary of giving out any kind of hint on what amount of
> calls they're fielding for returns on Vista.
>
> Some how I doubt this refund will be as easy as it sounds. We'll see.
>
> Once I get my money back I'm using it to go towards an 8 core Mac.
> After 12 blindly faithful years... I'm done with MS.
>
> The funny part is - it wasn't Apple that convinced me to switch. It was
> Microsoft.
>
>
> --
> jasonh1234

I avoided the refund process altogether. I tested the August Beta.
After using it for one week, I formatted the hard drive. I used one
partition for Windows Xp and the rest of the hard drive for PCLINUXOS.
Since I do not use Windows XP for graphics intensive games, I recently
moved my licensed copy to a virtual machine. I have not regretted my
decision.





On Tue, 03 Apr 2007 14:08:32 -0500, Andre Da Costa[ActiveWin] wrote:

> Well, look at it this way, you can get maintenance update for XP until
> 2008, mainstream support for XP Pro until 2012.

----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==----
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----= East and West-Coast Server Farms - Total Privacy via Encryption =----

So you're in here complaining about Vista after only using a beta?

Ok...

--
Dustin Harper
dharper@vistarip.com
http://www.vistarip.com

--
"Bill" <bigbill52@yuckawin.com> wrote in message
newsan.2007.04.03.19.29.11@yuckawin.com...
>I avoided the refund process altogether. I tested the August Beta.
> After using it for one week, I formatted the hard drive. I used one
> partition for Windows Xp and the rest of the hard drive for PCLINUXOS.
> Since I do not use Windows XP for graphics intensive games, I recently
> moved my licensed copy to a virtual machine. I have not regretted my
> decision.
>
>
>
>
>
> On Tue, 03 Apr 2007 14:08:32 -0500, Andre Da Costa[ActiveWin] wrote:
>
>> Well, look at it this way, you can get maintenance update for XP until
>> 2008, mainstream support for XP Pro until 2012.
>
> ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet
> News==----
> http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+
> Newsgroups
> ----= East and West-Coast Server Farms - Total Privacy via Encryption
> =----

I wasn't complaining. I saw that I did not like it, and as owner/
operator of this computer I decided that I would try something else.
What gave you the idea that Vista was out of Beta?



On Tue, 03 Apr 2007 12:52:07 -0700, Dustin Harper wrote:

> So you're in here complaining about Vista after only using a beta?
>
> Ok...
>
> --
> Dustin Harper
> dharper@vistarip.com
> http://www.vistarip.com
>
> --
> "Bill" <bigbill52@yuckawin.com> wrote in message
> newsan.2007.04.03.19.29.11@yuckawin.com...
>>I avoided the refund process altogether. I tested the August Beta.
>> After using it for one week, I formatted the hard drive. I used one
>> partition for Windows Xp and the rest of the hard drive for PCLINUXOS.
>> Since I do not use Windows XP for graphics intensive games, I recently
>> moved my licensed copy to a virtual machine. I have not regretted my
>> decision.
>>
>>
>>
>>
>>
>> On Tue, 03 Apr 2007 14:08:32 -0500, Andre Da Costa[ActiveWin] wrote:
>>
>>> Well, look at it this way, you can get maintenance update for XP until
>>> 2008, mainstream support for XP Pro until 2012.
>>
>> ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet
>> News==----
>> http://www.newsfeeds.com The #1 Newsgroup Service in the World!
>> 120,000+ Newsgroups
>> ----= East and West-Coast Server Farms - Total Privacy via Encryption
>> =----

----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----

And only for one week!

Wow, many wish they could learn that fast.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User


"Dustin Harper" <dharper@vistarip.com> wrote in message
news:8C457C69-153A-4D88-96C9-6E987473D55F@microsoft.com...
> So you're in here complaining about Vista after only using a beta?
>
> Ok...
>
> --
> Dustin Harper
> dharper@vistarip.com
> http://www.vistarip.com
>
> --
> "Bill" <bigbill52@yuckawin.com> wrote in message
> newsan.2007.04.03.19.29.11@yuckawin.com...
>>I avoided the refund process altogether. I tested the August Beta.
>> After using it for one week, I formatted the hard drive. I used one
>> partition for Windows Xp and the rest of the hard drive for PCLINUXOS.
>> Since I do not use Windows XP for graphics intensive games, I recently
>> moved my licensed copy to a virtual machine. I have not regretted my
>> decision.
>>
>>
>>
>>
>>
>> On Tue, 03 Apr 2007 14:08:32 -0500, Andre Da Costa[ActiveWin] wrote:
>>
>>> Well, look at it this way, you can get maintenance update for XP until
>>> 2008, mainstream support for XP Pro until 2012.
>>
>> ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet
>> News==----
>> http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+
>> Newsgroups
>> ----= East and West-Coast Server Farms - Total Privacy via Encryption
>> =----
>

jasonh1234 <jasonh1234.2oh9u4@no-mx.forums.net> wrote in
news:jasonh1234.2oh9u4@no-mx.forums.net:

> After '_my_troubles_' (http://tinyurl.com/229a2r) with Vista, I decided
> I wanted refund.
>
> I phoned Microsoft's refund line at *1-888-673-8624*

Support for 64-bit Vista hasn't really "baked in" yet. That's why I'm
waiting a while for the driver base to mature before purchasing a new PC.
I think I remember reading somewhere that to be Vista logoed a company has
to develop a x64 driver first: developing x86 is optional. This should
drive x64 support.

Adam

You should try the RTM, its way more stable than the 5xxx pre RC1 build.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Bill" <bigbill52@yuckawin.com> wrote in message
newsan.2007.04.03.19.29.11@yuckawin.com...
>I avoided the refund process altogether. I tested the August Beta.
> After using it for one week, I formatted the hard drive. I used one
> partition for Windows Xp and the rest of the hard drive for PCLINUXOS.
> Since I do not use Windows XP for graphics intensive games, I recently
> moved my licensed copy to a virtual machine. I have not regretted my
> decision.
>
>
>
>
>
> On Tue, 03 Apr 2007 14:08:32 -0500, Andre Da Costa[ActiveWin] wrote:
>
>> Well, look at it this way, you can get maintenance update for XP until
>> 2008, mainstream support for XP Pro until 2012.
>
> ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet
> News==----
> http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+
> Newsgroups
> ----= East and West-Coast Server Farms - Total Privacy via Encryption
> =----

I still have the DVD here somewhere. I could reinstall it if I wanted to
in a virtual machine, but what would be the point. I didn't like it. I
have worked on other people's computers that do have it and my opinion
hasn't changed. It sucked then and it still sucks. Please note: I said
that this was my opinion. Interestingly enough, this is still my
machine. I paid for it and no operating system is going to undermine
what I can do on my own machine. I do not want to rely on an operating
system that just decides not to work one day, because I change a hard
drive, or install a game program. I do not want an operating system that
decides to reduce the quality of the output without any input from me.
You, of course, are free to use it and maybe I will learn more on this
newsgroup, so I can help others use it, who are unfortunate enough to
have it installed as the primary operating system on their machine. And
then again, maybe they will be frustrated enough, that they will want me
to install a different operating system. Something that is actually user
friendly.


On Tue, 03 Apr 2007 16:10:18 -0400, Richard Urban wrote:

> And only for one week!
>
> Wow, many wish they could learn that fast.
>

----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----

Dunno... must be your setup cos it seems to work fine for me here.



"Bill" <bigbill52@yuckawin.com> wrote in message
newsan.2007.04.03.21.17.46@yuckawin.com...
>I still have the DVD here somewhere. I could reinstall it if I wanted to
> in a virtual machine, but what would be the point. I didn't like it. I
> have worked on other people's computers that do have it and my opinion
> hasn't changed. It sucked then and it still sucks. Please note: I said
> that this was my opinion. Interestingly enough, this is still my
> machine. I paid for it and no operating system is going to undermine
> what I can do on my own machine. I do not want to rely on an operating
> system that just decides not to work one day, because I change a hard
> drive, or install a game program. I do not want an operating system that
> decides to reduce the quality of the output without any input from me.
> You, of course, are free to use it and maybe I will learn more on this
> newsgroup, so I can help others use it, who are unfortunate enough to
> have it installed as the primary operating system on their machine. And
> then again, maybe they will be frustrated enough, that they will want me
> to install a different operating system. Something that is actually user
> friendly.
>
>
> On Tue, 03 Apr 2007 16:10:18 -0400, Richard Urban wrote:
>
>> And only for one week!
>>
>> Wow, many wish they could learn that fast.
>>
>
> ----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet
> News==----
> http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+
> Newsgroups
> ----= East and West-Coast Server Farms - Total Privacy via Encryption
> =----