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Vista - Huge problem with security update kb935902 on Windows Update

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Old 04-04-2007   #11 (permalink)
mikeyhsd


 
 

Re: Huge problem with security update kb935902 on Windows Update

what I would suggest is to change the update to NOTIFY you when they are available.
when you see one is available STOP the Virus program and any extra firewall, download and install the update, after the reboot, turn everything back on.



mikeyhsd@comcast.net



"JH" <jdh@eastlink.ca> wrote in message news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
I installed this security update that was coded as an important update on
Windows Update. After rebooting, the system went to a blue screen (error in
win32k.sys). It would not even boot in safe mode, so I had to boot from the
Vista CD, run a system restore and everything worked fine. Then, a few
hours later, Windows Update automatically installed the update again and on
reboot, again the same blue screen error. I had to run system restore a
second time to fix it.

Has anyone else had this problem? Is there any solution other than turning
off automatic update right now? How can MS screw up so bad on an update
that it forces to people's systems by default?


My System SpecsSystem Spec
Old 04-04-2007   #12 (permalink)
Seren


 
 

Re: Huge problem with security update kb935902 on Windows Update

I also have experienced this problem - last night right after the update. It
downloaded & installed then restarted. I can get as far as the Welcome
screen & no farther. I currently am at work, so I don't have my PC's info,
but it's only 2 weeks old, Gateway DX430s, and other than Office 2007 &
Firefox, nothing I have loaded on my pc is what JH has.

"mikeyhsd" wrote:

> what I would suggest is to change the update to NOTIFY you when they are available.
> when you see one is available STOP the Virus program and any extra firewall, download and install the update, after the reboot, turn everything back on.
>
>
>
> mikeyhsd@comcast.net
>
>
>
> "JH" <jdh@eastlink.ca> wrote in message news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
> I installed this security update that was coded as an important update on
> Windows Update. After rebooting, the system went to a blue screen (error in
> win32k.sys). It would not even boot in safe mode, so I had to boot from the
> Vista CD, run a system restore and everything worked fine. Then, a few
> hours later, Windows Update automatically installed the update again and on
> reboot, again the same blue screen error. I had to run system restore a
> second time to fix it.
>
> Has anyone else had this problem? Is there any solution other than turning
> off automatic update right now? How can MS screw up so bad on an update
> that it forces to people's systems by default?
>

My System SpecsSystem Spec
Old 04-04-2007   #13 (permalink)
mikeyhsd


 
 

Re: Huge problem with security update kb935902 on Windows Update

did as I had recommended and my update went off flawlessly.

care must be taken, it is up to you.
ms will not do it for you.



mikeyhsd@comcast.net



"Seren" <Seren@discussions.microsoft.com> wrote in message news:A121921F-B5A9-4063-9DE9-8D6E5815450F@microsoft.com...
I also have experienced this problem - last night right after the update. It
downloaded & installed then restarted. I can get as far as the Welcome
screen & no farther. I currently am at work, so I don't have my PC's info,
but it's only 2 weeks old, Gateway DX430s, and other than Office 2007 &
Firefox, nothing I have loaded on my pc is what JH has.

"mikeyhsd" wrote:

> what I would suggest is to change the update to NOTIFY you when they are available.
> when you see one is available STOP the Virus program and any extra firewall, download and install the update, after the reboot, turn everything back on.
>
>
>
> mikeyhsd@comcast.net
>
>
>
> "JH" <jdh@eastlink.ca> wrote in message news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
> I installed this security update that was coded as an important update on
> Windows Update. After rebooting, the system went to a blue screen (error in
> win32k.sys). It would not even boot in safe mode, so I had to boot from the
> Vista CD, run a system restore and everything worked fine. Then, a few
> hours later, Windows Update automatically installed the update again and on
> reboot, again the same blue screen error. I had to run system restore a
> second time to fix it.
>
> Has anyone else had this problem? Is there any solution other than turning
> off automatic update right now? How can MS screw up so bad on an update
> that it forces to people's systems by default?
>

My System SpecsSystem Spec
Old 04-05-2007   #14 (permalink)
Seren


 
 

Re: Huge problem with security update kb935902 on Windows Update

Thank you - once I get things recovered, I will try your advice.

"mikeyhsd" wrote:

> did as I had recommended and my update went off flawlessly.
>
> care must be taken, it is up to you.
> ms will not do it for you.
>
>
>
> mikeyhsd@comcast.net
>
>
>
> "Seren" <Seren@discussions.microsoft.com> wrote in message news:A121921F-B5A9-4063-9DE9-8D6E5815450F@microsoft.com...
> I also have experienced this problem - last night right after the update. It
> downloaded & installed then restarted. I can get as far as the Welcome
> screen & no farther. I currently am at work, so I don't have my PC's info,
> but it's only 2 weeks old, Gateway DX430s, and other than Office 2007 &
> Firefox, nothing I have loaded on my pc is what JH has.
>
> "mikeyhsd" wrote:
>
> > what I would suggest is to change the update to NOTIFY you when they are available.
> > when you see one is available STOP the Virus program and any extra firewall, download and install the update, after the reboot, turn everything back on.
> >
> >
> >
> > mikeyhsd@comcast.net
> >
> >
> >
> > "JH" <jdh@eastlink.ca> wrote in message news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
> > I installed this security update that was coded as an important update on
> > Windows Update. After rebooting, the system went to a blue screen (error in
> > win32k.sys). It would not even boot in safe mode, so I had to boot from the
> > Vista CD, run a system restore and everything worked fine. Then, a few
> > hours later, Windows Update automatically installed the update again and on
> > reboot, again the same blue screen error. I had to run system restore a
> > second time to fix it.
> >
> > Has anyone else had this problem? Is there any solution other than turning
> > off automatic update right now? How can MS screw up so bad on an update
> > that it forces to people's systems by default?
> >

My System SpecsSystem Spec
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