Windows Vista Forums

Huge problem with security update kb935902 on Windows Update
  1. #1


    JH Guest

    Huge problem with security update kb935902 on Windows Update

    I installed this security update that was coded as an important update on
    Windows Update. After rebooting, the system went to a blue screen (error in
    win32k.sys). It would not even boot in safe mode, so I had to boot from the
    Vista CD, run a system restore and everything worked fine. Then, a few
    hours later, Windows Update automatically installed the update again and on
    reboot, again the same blue screen error. I had to run system restore a
    second time to fix it.

    Has anyone else had this problem? Is there any solution other than turning
    off automatic update right now? How can MS screw up so bad on an update
    that it forces to people's systems by default?




      My System SpecsSystem Spec

  2. #2


    kirk jim Guest

    Re: Huge problem with security update kb935902 on Windows Update

    I have seen more posts like this in this newsgroup today...

    therefore this has happened to more people



    "JH" <jdh@eastlink.ca> wrote in message
    news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >I installed this security update that was coded as an important update on
    >Windows Update. After rebooting, the system went to a blue screen (error
    >in win32k.sys). It would not even boot in safe mode, so I had to boot from
    >the Vista CD, run a system restore and everything worked fine. Then, a few
    >hours later, Windows Update automatically installed the update again and on
    >reboot, again the same blue screen error. I had to run system restore a
    >second time to fix it.
    >
    > Has anyone else had this problem? Is there any solution other than
    > turning off automatic update right now? How can MS screw up so bad on an
    > update that it forces to people's systems by default?




      My System SpecsSystem Spec

  3. #3


    Alias Guest

    Re: Huge problem with security update kb935902 on Windows Update

    kirk jim wrote:
    > I have seen more posts like this in this newsgroup today...
    >
    > therefore this has happened to more people
    >
    >
    >
    > "JH" <jdh@eastlink.ca> wrote in message
    > news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >> I installed this security update that was coded as an important update on
    >> Windows Update. After rebooting, the system went to a blue screen (error
    >> in win32k.sys). It would not even boot in safe mode, so I had to boot from
    >> the Vista CD, run a system restore and everything worked fine. Then, a few
    >> hours later, Windows Update automatically installed the update again and on
    >> reboot, again the same blue screen error. I had to run system restore a
    >> second time to fix it.
    >>
    >> Has anyone else had this problem? Is there any solution other than
    >> turning off automatic update right now? How can MS screw up so bad on an
    >> update that it forces to people's systems by default?

    >
    >


    Which is why it's a good idea to wait on updates for a few days after
    they're out to see what happens to users who went for them as soon as
    they're posted or foolishly have AU set to download and install without
    user input enabled.

    Alias

      My System SpecsSystem Spec

  4. #4


    Richard Urban Guest

    Re: Huge problem with security update kb935902 on Windows Update

    Yours is one of the first, if not THE first, report of this. What have you
    got installed on your system that so many others do not? You may want to
    start by listing your hardware and installed software. Something on "your"
    system is causing an interaction.

    --


    Regards,

    Richard Urban MVP
    Microsoft Windows Shell/User


    "JH" <jdh@eastlink.ca> wrote in message
    news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >I installed this security update that was coded as an important update on
    >Windows Update. After rebooting, the system went to a blue screen (error
    >in win32k.sys). It would not even boot in safe mode, so I had to boot from
    >the Vista CD, run a system restore and everything worked fine. Then, a few
    >hours later, Windows Update automatically installed the update again and on
    >reboot, again the same blue screen error. I had to run system restore a
    >second time to fix it.
    >
    > Has anyone else had this problem? Is there any solution other than
    > turning off automatic update right now? How can MS screw up so bad on an
    > update that it forces to people's systems by default?



      My System SpecsSystem Spec

  5. #5


    PTravel Guest

    Re: Huge problem with security update kb935902 on Windows Update


    "JH" <jdh@eastlink.ca> wrote in message
    news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >I installed this security update that was coded as an important update on
    >Windows Update. After rebooting, the system went to a blue screen (error
    >in win32k.sys). It would not even boot in safe mode, so I had to boot from
    >the Vista CD, run a system restore and everything worked fine. Then, a few
    >hours later, Windows Update automatically installed the update again and on
    >reboot, again the same blue screen error. I had to run system restore a
    >second time to fix it.
    >
    > Has anyone else had this problem? Is there any solution other than
    > turning off automatic update right now? How can MS screw up so bad on an
    > update that it forces to people's systems by default?


    Though I've seen posts about this on the newsgroup, my update went through
    just fine.

    >



      My System SpecsSystem Spec

  6. #6


    JH Guest

    Re: Huge problem with security update kb935902 on Windows Update

    Here is what I have for hardware

    ASRock 939Dual motherboard
    Opteron 165
    2x1024 MB PC3200 RAM
    Radeon x1950Pro 512 MB
    Using integrated video and sound
    1x500 GB Seagate SATA2 HDD (Windows drive)
    2x120 GB WD HDD (Raid0 array)
    1x250 GB external HDD

    For software:
    Office 2007
    NOD32 antivirus
    PerfectDisk 8
    Nero 7
    Firefox
    Logitech MX Revolution and G15 mouse/keyboard drivers
    Firefox
    Daemon Tools
    Oblivion

    I don't think I have anything out of the ordinary installed.

    "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
    news:u9qCjTldHHA.4032@TK2MSFTNGP02.phx.gbl...
    > Yours is one of the first, if not THE first, report of this. What have you
    > got installed on your system that so many others do not? You may want to
    > start by listing your hardware and installed software. Something on "your"
    > system is causing an interaction.
    >
    > --
    >
    >
    > Regards,
    >
    > Richard Urban MVP
    > Microsoft Windows Shell/User
    >
    >
    > "JH" <jdh@eastlink.ca> wrote in message
    > news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >>I installed this security update that was coded as an important update on
    >>Windows Update. After rebooting, the system went to a blue screen (error
    >>in win32k.sys). It would not even boot in safe mode, so I had to boot
    >>from the Vista CD, run a system restore and everything worked fine. Then,
    >>a few hours later, Windows Update automatically installed the update again
    >>and on reboot, again the same blue screen error. I had to run system
    >>restore a second time to fix it.
    >>
    >> Has anyone else had this problem? Is there any solution other than
    >> turning off automatic update right now? How can MS screw up so bad on an
    >> update that it forces to people's systems by default?

    >



      My System SpecsSystem Spec

  7. #7


    Richard Urban Guest

    Re: Huge problem with security update kb935902 on Windows Update

    I have the following and have no symptoms of your problem:

    Office 2007 Professional (custom full install)
    PerfectDisk 8 build 58
    Firefox 2.0.0.3 (no add-ons at all)
    Logitech Setpoint Software ver 330a (using mouse only)

    I would start with Nero. Do you have the absolute latest version installed?

    Go from there with the others, again using the latest version for Vista. If
    it isn't listed as being Vista compatible I would dump it.

    --


    Regards,

    Richard Urban MVP
    Microsoft Windows Shell/User


    "JH" <jdh@eastlink.ca> wrote in message
    news:%23cnWJYldHHA.4656@TK2MSFTNGP06.phx.gbl...
    > Here is what I have for hardware
    >
    > ASRock 939Dual motherboard
    > Opteron 165
    > 2x1024 MB PC3200 RAM
    > Radeon x1950Pro 512 MB
    > Using integrated video and sound
    > 1x500 GB Seagate SATA2 HDD (Windows drive)
    > 2x120 GB WD HDD (Raid0 array)
    > 1x250 GB external HDD
    >
    > For software:
    > Office 2007
    > NOD32 antivirus
    > PerfectDisk 8
    > Nero 7
    > Firefox
    > Logitech MX Revolution and G15 mouse/keyboard drivers
    > Firefox
    > Daemon Tools
    > Oblivion
    >
    > I don't think I have anything out of the ordinary installed.
    >
    > "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
    > news:u9qCjTldHHA.4032@TK2MSFTNGP02.phx.gbl...
    >> Yours is one of the first, if not THE first, report of this. What have
    >> you got installed on your system that so many others do not? You may
    >> want to start by listing your hardware and installed software. Something
    >> on "your" system is causing an interaction.
    >>
    >> --
    >>
    >>
    >> Regards,
    >>
    >> Richard Urban MVP
    >> Microsoft Windows Shell/User
    >>
    >>
    >> "JH" <jdh@eastlink.ca> wrote in message
    >> news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >>>I installed this security update that was coded as an important update on
    >>>Windows Update. After rebooting, the system went to a blue screen (error
    >>>in win32k.sys). It would not even boot in safe mode, so I had to boot
    >>>from the Vista CD, run a system restore and everything worked fine.
    >>>Then, a few hours later, Windows Update automatically installed the
    >>>update again and on reboot, again the same blue screen error. I had to
    >>>run system restore a second time to fix it.
    >>>
    >>> Has anyone else had this problem? Is there any solution other than
    >>> turning off automatic update right now? How can MS screw up so bad on
    >>> an update that it forces to people's systems by default?

    >>

    >



      My System SpecsSystem Spec

  8. #8


    Amrykid Guest

    Re: Huge problem with security update kb935902 on Windows Update

    What I would do is after it installs update, sys restore so then go to
    windows update and go to change settings. click download but choose to
    install so next it downloads, hide the update.

    "JH" <jdh@eastlink.ca> wrote in message
    news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >I installed this security update that was coded as an important update on
    >Windows Update. After rebooting, the system went to a blue screen (error
    >in win32k.sys). It would not even boot in safe mode, so I had to boot from
    >the Vista CD, run a system restore and everything worked fine. Then, a few
    >hours later, Windows Update automatically installed the update again and on
    >reboot, again the same blue screen error. I had to run system restore a
    >second time to fix it.
    >
    > Has anyone else had this problem? Is there any solution other than
    > turning off automatic update right now? How can MS screw up so bad on an
    > update that it forces to people's systems by default?



      My System SpecsSystem Spec

  9. #9


    JH Guest

    Re: Huge problem with security update kb935902 on Windows Update

    I do have the latest Nero version; just updated it this weekend. Since Nero
    is probably the most popular CD burning software, if Nero had compatibility
    issues I'd think there would be way more problems reported.

    I did read that there was a compatibility issue with Realtek audio and this
    patch (which my integrated audio is) but it was giving different symptoms.
    MS did release a hot patch for that; but that hot patch won't install on my
    system; it gives an error; probably because I need to install the security
    update first; which I can't do because I can't boot into Windows after
    installing it.

    "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
    news:OmSkrjldHHA.4696@TK2MSFTNGP02.phx.gbl...
    >I have the following and have no symptoms of your problem:
    >
    > Office 2007 Professional (custom full install)
    > PerfectDisk 8 build 58
    > Firefox 2.0.0.3 (no add-ons at all)
    > Logitech Setpoint Software ver 330a (using mouse only)
    >
    > I would start with Nero. Do you have the absolute latest version
    > installed?
    >
    > Go from there with the others, again using the latest version for Vista.
    > If it isn't listed as being Vista compatible I would dump it.
    >
    > --
    >
    >
    > Regards,
    >
    > Richard Urban MVP
    > Microsoft Windows Shell/User
    >
    >
    > "JH" <jdh@eastlink.ca> wrote in message
    > news:%23cnWJYldHHA.4656@TK2MSFTNGP06.phx.gbl...
    >> Here is what I have for hardware
    >>
    >> ASRock 939Dual motherboard
    >> Opteron 165
    >> 2x1024 MB PC3200 RAM
    >> Radeon x1950Pro 512 MB
    >> Using integrated video and sound
    >> 1x500 GB Seagate SATA2 HDD (Windows drive)
    >> 2x120 GB WD HDD (Raid0 array)
    >> 1x250 GB external HDD
    >>
    >> For software:
    >> Office 2007
    >> NOD32 antivirus
    >> PerfectDisk 8
    >> Nero 7
    >> Firefox
    >> Logitech MX Revolution and G15 mouse/keyboard drivers
    >> Firefox
    >> Daemon Tools
    >> Oblivion
    >>
    >> I don't think I have anything out of the ordinary installed.
    >>
    >> "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
    >> news:u9qCjTldHHA.4032@TK2MSFTNGP02.phx.gbl...
    >>> Yours is one of the first, if not THE first, report of this. What have
    >>> you got installed on your system that so many others do not? You may
    >>> want to start by listing your hardware and installed software. Something
    >>> on "your" system is causing an interaction.
    >>>
    >>> --
    >>>
    >>>
    >>> Regards,
    >>>
    >>> Richard Urban MVP
    >>> Microsoft Windows Shell/User
    >>>
    >>>
    >>> "JH" <jdh@eastlink.ca> wrote in message
    >>> news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    >>>>I installed this security update that was coded as an important update
    >>>>on Windows Update. After rebooting, the system went to a blue screen
    >>>>(error in win32k.sys). It would not even boot in safe mode, so I had to
    >>>>boot from the Vista CD, run a system restore and everything worked fine.
    >>>>Then, a few hours later, Windows Update automatically installed the
    >>>>update again and on reboot, again the same blue screen error. I had to
    >>>>run system restore a second time to fix it.
    >>>>
    >>>> Has anyone else had this problem? Is there any solution other than
    >>>> turning off automatic update right now? How can MS screw up so bad on
    >>>> an update that it forces to people's systems by default?
    >>>

    >>

    >



      My System SpecsSystem Spec

  10. #10


    Mick Guest

    Re: Huge problem with security update kb935902 on Windows Update

    Yuo can't "hide" security updates!

    "Amrykid" wrote:

    > What I would do is after it installs update, sys restore so then go to
    > windows update and go to change settings. click download but choose to
    > install so next it downloads, hide the update.
    >
    > "JH" <jdh@eastlink.ca> wrote in message
    > news:OxcmxIldHHA.4688@TK2MSFTNGP04.phx.gbl...
    > >I installed this security update that was coded as an important update on
    > >Windows Update. After rebooting, the system went to a blue screen (error
    > >in win32k.sys). It would not even boot in safe mode, so I had to boot from
    > >the Vista CD, run a system restore and everything worked fine. Then, a few
    > >hours later, Windows Update automatically installed the update again and on
    > >reboot, again the same blue screen error. I had to run system restore a
    > >second time to fix it.
    > >
    > > Has anyone else had this problem? Is there any solution other than
    > > turning off automatic update right now? How can MS screw up so bad on an
    > > update that it forces to people's systems by default?

    >
    >


      My System SpecsSystem Spec

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