Vista - Media Center crashes...

I recently upgraded my 2 computers (desktop & laptop) to Vista Home Premium,
& everything works fine except that I can't watch videos from the My Videos
folder through Media Center because it crashes Media Center (not the whole
computer). This happened on my desktop before I upgraded (I just had Windows
MCE 2005 on it), but I don't know that I ever tried it on my laptop before
the upgrade. Either way, it is happening now, & I was wondering if anyone
knew why it's doing it & how I can fix it?
Thanks!

What's the fault bucket number that you get:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in message
news:31618DEA-72BA-46C5-AE57-DF03DAB224F6@microsoft.com...
>I recently upgraded my 2 computers (desktop & laptop) to Vista Home
>Premium,
> & everything works fine except that I can't watch videos from the My
> Videos
> folder through Media Center because it crashes Media Center (not the whole
> computer). This happened on my desktop before I upgraded (I just had
> Windows
> MCE 2005 on it), but I don't know that I ever tried it on my laptop before
> the upgrade. Either way, it is happening now, & I was wondering if anyone
> knew why it's doing it & how I can fix it?
> Thanks!

Thanks for responding -- the problem is with Media Center, not Media Player,
but here's the info you asked for:

Product
Media Center

Problem
APPCRASH

Date
4/3/2007 11:38 PM

Status
Report Sent

Description
Stopped working

Problem signature
Problem Event Name: APPCRASH
Application Name: ehshell.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b55e
Fault Module Name: QuickTimeSource.dll
Fault Module Version: 4.0.23.0
Fault Module Timestamp: 42009776
Exception Code: c0000094
Exception Offset: 000226db
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
Bucket ID: 406909064


"zachd [MSFT]" wrote:

>
> What's the fault bucket number that you get:
> http://zachd.com/pss/pss.html#bucket
> ?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in message
> news:31618DEA-72BA-46C5-AE57-DF03DAB224F6@microsoft.com...
> >I recently upgraded my 2 computers (desktop & laptop) to Vista Home
> >Premium,
> > & everything works fine except that I can't watch videos from the My
> > Videos
> > folder through Media Center because it crashes Media Center (not the whole
> > computer). This happened on my desktop before I upgraded (I just had
> > Windows
> > MCE 2005 on it), but I don't know that I ever tried it on my laptop before
> > the upgrade. Either way, it is happening now, & I was wondering if anyone
> > knew why it's doing it & how I can fix it?
> > Thanks!
>
>
>

OK - where did you get QuickTimeSource.dll from? That doesn't look like a
Microsoft product/file. What does it say in the file properties for that
file? Is there an update available? Failing that, does uninstalling what
installed it fix you up?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in message
news:8357B743-BB62-48C7-8996-47594D6A2FDB@microsoft.com...
> Thanks for responding -- the problem is with Media Center, not Media
> Player,
> but here's the info you asked for:
>
> Product
> Media Center
>
> Problem
> APPCRASH
>
> Date
> 4/3/2007 11:38 PM
>
> Status
> Report Sent
>
> Description
> Stopped working
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: ehshell.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b55e
> Fault Module Name: QuickTimeSource.dll
> Fault Module Version: 4.0.23.0
> Fault Module Timestamp: 42009776
> Exception Code: c0000094
> Exception Offset: 000226db
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Extra information about the problem
> Bucket ID: 406909064
>
>
> "zachd [MSFT]" wrote:
>
>>
>> What's the fault bucket number that you get:
>> http://zachd.com/pss/pss.html#bucket
>> ?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in
>> message
>> news:31618DEA-72BA-46C5-AE57-DF03DAB224F6@microsoft.com...
>> >I recently upgraded my 2 computers (desktop & laptop) to Vista Home
>> >Premium,
>> > & everything works fine except that I can't watch videos from the My
>> > Videos
>> > folder through Media Center because it crashes Media Center (not the
>> > whole
>> > computer). This happened on my desktop before I upgraded (I just had
>> > Windows
>> > MCE 2005 on it), but I don't know that I ever tried it on my laptop
>> > before
>> > the upgrade. Either way, it is happening now, & I was wondering if
>> > anyone
>> > knew why it's doing it & how I can fix it?
>> > Thanks!
>>
>>
>>

I had no idea that file existed, but when I searched for it, it said it was
an application extender for Muvee AutoProducer -- I think that came with my
computer, but I've never even used it. I uninstalled that entire program, &
that fixed my problem!
Thanks a lot!


"zachd [MSFT]" wrote:

>
> OK - where did you get QuickTimeSource.dll from? That doesn't look like a
> Microsoft product/file. What does it say in the file properties for that
> file? Is there an update available? Failing that, does uninstalling what
> installed it fix you up?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in message
> news:8357B743-BB62-48C7-8996-47594D6A2FDB@microsoft.com...
> > Thanks for responding -- the problem is with Media Center, not Media
> > Player,
> > but here's the info you asked for:
> >
> > Product
> > Media Center
> >
> > Problem
> > APPCRASH
> >
> > Date
> > 4/3/2007 11:38 PM
> >
> > Status
> > Report Sent
> >
> > Description
> > Stopped working
> >
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: ehshell.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b55e
> > Fault Module Name: QuickTimeSource.dll
> > Fault Module Version: 4.0.23.0
> > Fault Module Timestamp: 42009776
> > Exception Code: c0000094
> > Exception Offset: 000226db
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> >
> > Extra information about the problem
> > Bucket ID: 406909064
> >
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> What's the fault bucket number that you get:
> >> http://zachd.com/pss/pss.html#bucket
> >> ?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "aranelmarille" <aranelmarille@discussions.microsoft.com> wrote in
> >> message
> >> news:31618DEA-72BA-46C5-AE57-DF03DAB224F6@microsoft.com...
> >> >I recently upgraded my 2 computers (desktop & laptop) to Vista Home
> >> >Premium,
> >> > & everything works fine except that I can't watch videos from the My
> >> > Videos
> >> > folder through Media Center because it crashes Media Center (not the
> >> > whole
> >> > computer). This happened on my desktop before I upgraded (I just had
> >> > Windows
> >> > MCE 2005 on it), but I don't know that I ever tried it on my laptop
> >> > before
> >> > the upgrade. Either way, it is happening now, & I was wondering if
> >> > anyone
> >> > knew why it's doing it & how I can fix it?
> >> > Thanks!
> >>
> >>
> >>
>
>
>