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Vista - Where can I receive support?

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Old 04-05-2007   #1 (permalink)
Dennis


 
 

Where can I receive support?

I have problem that I would like to report to the proper persons or site.

I receive a pop-up message from Windows stating;

ATI external event utility EXE module stopped working and was
closed- Windows will notify you when they have a solution.

The problem is, I have had this problem for more than 60 days and Windows
updates etc hasn't fixed the problem. Where do I turn to for help?

My System SpecsSystem Spec
Old 04-05-2007   #2 (permalink)
Michael Solomon


 
 

Re: Where can I receive support?

Dennis wrote:
> I have problem that I would like to report to the proper persons or
> site.
>
> I receive a pop-up message from Windows stating;
>
> ATI external event utility EXE module stopped working and was
> closed- Windows will notify you when they have a solution.
>
> The problem is, I have had this problem for more than 60 days and
> Windows updates etc hasn't fixed the problem. Where do I turn to for
> help?

Have you checked the ATI site for the latest drivers for your graphics card?
Have you contacted ATI tech support?
--
Michael Solomon


My System SpecsSystem Spec
Old 04-05-2007   #3 (permalink)
Andrew Grayson


 
 

Re: Where can I receive support?


"Dennis" <Dennis@discussions.microsoft.com> wrote in message
news:9426560C-C288-4CAA-BE2D-E311F33E4E7F@microsoft.com...
>I have problem
> ATI external event utility EXE module stopped working and was
> closed- Windows will notify you when they have a solution.


Have you tried going to www.ati.com and downloading and installing the
latest drivers for you graphics card? The problem is more than likely with
the ATI driver module that crashed. It's best not to rely on Windows Update
for hardware driver updates. MS doesn't make graphics cards (yet).

My System SpecsSystem Spec
Old 04-06-2007   #4 (permalink)
Peter Egler


 
 

Re: Where can I receive support?

Ha, interesting. I have the same problem. Now after reading that answer, I
trust I will contact ATI to search for a solution. At the moment I suppose,
the problem may lie that way that my new bought ACER Aspire 560 PC have the
ATI Graphic-card on board and the Ram of 128MB is gotten from the 1 GB DDR
RAM of the whole system. I am now very interested What ATI offers Or ACE?
)

Gud luck!!!!


"Andrew Grayson" wrote:

>
> "Dennis" <Dennis@discussions.microsoft.com> wrote in message
> news:9426560C-C288-4CAA-BE2D-E311F33E4E7F@microsoft.com...
> >I have problem
> > ATI external event utility EXE module stopped working and was
> > closed- Windows will notify you when they have a solution.

>
> Have you tried going to www.ati.com and downloading and installing the
> latest drivers for you graphics card? The problem is more than likely with
> the ATI driver module that crashed. It's best not to rely on Windows Update
> for hardware driver updates. MS doesn't make graphics cards (yet).
>

My System SpecsSystem Spec
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