Vista - Microsoft to the Rescue with refund check

Just for those still wondering or waiting if it is worth the bother, I
got my Microsoft refund check today for $178.69. I had originally
bought a copy of the Home Premium version of Vista, then discovered it
can't do a install in place, so I picked up the required Business
version sending the Home Premium copy back. Process took 28 days and
was painless.

"Adam Albright" <AA@ABC.net> wrote in message
news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
> Just for those still wondering or waiting if it is worth the bother, I
> got my Microsoft refund check today for $178.69. I had originally
> bought a copy of the Home Premium version of Vista, then discovered it
> can't do a install in place, so I picked up the required Business
> version sending the Home Premium copy back. Process took 28 days and
> was painless.
>
>


Is it personally signed by Bill Gates?

He's betting that you won't cash it...just so you can say that you have his
autograph <G>

"philo" <philo@privacy.net> wrote in message
news:ucgqgX9dHHA.4172@TK2MSFTNGP05.phx.gbl...
>
>
> Is it personally signed by Bill Gates?
>
> He's betting that you won't cash it...just so you can say that you have
> his
> autograph <G>
>
>

I already have it, on a Win95 Launch Event pass, with Jay Leno's on the
other side
never mind the souvenir tho... I'm still waiting for my refund from 2
copies...


--
=======================================
"If you can't make it good, at least make it look good."
- Bill Gates
=======================================

On Thu, 5 Apr 2007 17:57:54 -0500, "philo" <philo@privacy.net> wrote:

>
>"Adam Albright" <AA@ABC.net> wrote in message
>news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
>> Just for those still wondering or waiting if it is worth the bother, I
>> got my Microsoft refund check today for $178.69. I had originally
>> bought a copy of the Home Premium version of Vista, then discovered it
>> can't do a install in place, so I picked up the required Business
>> version sending the Home Premium copy back. Process took 28 days and
>> was painless.

>Is it personally signed by Bill Gates?
>
>He's betting that you won't cash it...just so you can say that you have his
>autograph <G>
>

LOL!

No, but now that your mentioned it, it isn't a corporate check from
Microsoft Corp in Redmond, WA, in big bold CAPITAL letters it says the
check is from MICROSOFT MONEY BACK GUARANTEE some address in San
Leandro CA.

I purchased Vista Home Premium Upgrade on CD because the MS Advisor said it
was the best choice for my business computer only to discover that I really
should have installed Vista Business because some of the MS Accounting and
OL/Business Contacts features don't work with the Home Premium version. Is
there a way to get a refund on the Vista Home Premium and quickly update to
Vista Business or Ultima (which I see is the only option from Home Premium)?
--
www.GardenHere.com
"Exchanging Plants and Flowers is the Neighborly Thing To Do"


"Adam Albright" wrote:

> On Thu, 5 Apr 2007 17:57:54 -0500, "philo" <philo@privacy.net> wrote:
>
> >
> >"Adam Albright" <AA@ABC.net> wrote in message
> >news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
> >> Just for those still wondering or waiting if it is worth the bother, I
> >> got my Microsoft refund check today for $178.69. I had originally
> >> bought a copy of the Home Premium version of Vista, then discovered it
> >> can't do a install in place, so I picked up the required Business
> >> version sending the Home Premium copy back. Process took 28 days and
> >> was painless.
>
> >Is it personally signed by Bill Gates?
> >
> >He's betting that you won't cash it...just so you can say that you have his
> >autograph <G>
> >
>
> LOL!
>
> No, but now that your mentioned it, it isn't a corporate check from
> Microsoft Corp in Redmond, WA, in big bold CAPITAL letters it says the
> check is from MICROSOFT MONEY BACK GUARANTEE some address in San
> Leandro CA.
>
>
>

I purchased Vista Home Premium on CD to upgrade from XP because the MS
Advisor said this was the best package for my business computer. Now I
discover that many features in the OL/Business Contacts and MS Accounting do
not function in Vista Home Premium. Is there a way that I can get a refund
on the Vista Home Premium and quickly upgrade to Vista Business (or Ultima
which seems to be the only option available)?

It looks like others are getting refund, but I haven't seen where or how to
apply for this.
--
www.GardenHere.com
"Exchanging Plants and Flowers is the Neighborly Thing To Do"


"Adam Albright" wrote:

> On Thu, 5 Apr 2007 17:57:54 -0500, "philo" <philo@privacy.net> wrote:
>
> >
> >"Adam Albright" <AA@ABC.net> wrote in message
> >news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
> >> Just for those still wondering or waiting if it is worth the bother, I
> >> got my Microsoft refund check today for $178.69. I had originally
> >> bought a copy of the Home Premium version of Vista, then discovered it
> >> can't do a install in place, so I picked up the required Business
> >> version sending the Home Premium copy back. Process took 28 days and
> >> was painless.
>
> >Is it personally signed by Bill Gates?
> >
> >He's betting that you won't cash it...just so you can say that you have his
> >autograph <G>
> >
>
> LOL!
>
> No, but now that your mentioned it, it isn't a corporate check from
> Microsoft Corp in Redmond, WA, in big bold CAPITAL letters it says the
> check is from MICROSOFT MONEY BACK GUARANTEE some address in San
> Leandro CA.
>
>
>

On Thu, 5 Apr 2007 17:16:01 -0700, Ben <Ben@discussions.microsoft.com>
wrote:

>I purchased Vista Home Premium Upgrade on CD because the MS Advisor said it
>was the best choice for my business computer only to discover that I really
>should have installed Vista Business because some of the MS Accounting and
>OL/Business Contacts features don't work with the Home Premium version. Is
>there a way to get a refund on the Vista Home Premium and quickly update to
>Vista Business or Ultima (which I see is the only option from Home Premium)?

If you live in North America the process was simple enough.

http://www.microsoft.com/mscorp/prod...und/refund.asp

Just explain why you are asking for a refund, return the product.
Microsoft even reimbursed my cost of shipping it back to them and the
big kicker is I didn't buy it from them, I picked it up locally from a
Fry's retail store. I assume Microsoft charges it back to them as a
debt on future sales, since they ask for a copy of my sales receipt.

> so I picked up the required Business
> version

who will rescue you from vista now....? :-)


"Adam Albright" <AA@ABC.net> wrote in message
news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
> Just for those still wondering or waiting if it is worth the bother, I
> got my Microsoft refund check today for $178.69. I had originally
> bought a copy of the Home Premium version of Vista, then discovered it
> can't do a install in place, so I picked up the required Business
> version sending the Home Premium copy back. Process took 28 days and
> was painless.
>
>

Rather hard to beat their refund service as you describe it, I'd say.


Adam Albright wrote:
> On Thu, 5 Apr 2007 17:16:01 -0700, Ben <Ben@discussions.microsoft.com>
> wrote:
>
>> I purchased Vista Home Premium Upgrade on CD because the MS Advisor said it
>> was the best choice for my business computer only to discover that I really
>> should have installed Vista Business because some of the MS Accounting and
>> OL/Business Contacts features don't work with the Home Premium version. Is
>> there a way to get a refund on the Vista Home Premium and quickly update to
>> Vista Business or Ultima (which I see is the only option from Home Premium)?
>
> If you live in North America the process was simple enough.
>
> http://www.microsoft.com/mscorp/prod...und/refund.asp
>
> Just explain why you are asking for a refund, return the product.
> Microsoft even reimbursed my cost of shipping it back to them and the
> big kicker is I didn't buy it from them, I picked it up locally from a
> Fry's retail store. I assume Microsoft charges it back to them as a
> debt on future sales, since they ask for a copy of my sales receipt.
>
>

"Ben" wrote:

> I purchased Vista Home Premium on CD to upgrade from XP because the MS
> Advisor said this was the best package for my business computer. Now I
> discover that many features in the OL/Business Contacts and MS Accounting do
> not function in Vista Home Premium. Is there a way that I can get a refund
> on the Vista Home Premium and quickly upgrade to Vista Business (or Ultima
> which seems to be the only option available)?
>
> It looks like others are getting refund, but I haven't seen where or how to
> apply for this.
> --
google is your friend

type "MS MONEY BACK GUARANTEE"
and you will have your answer.


> www.GardenHere.com
> "Exchanging Plants and Flowers is the Neighborly Thing To Do"
>
>
> "Adam Albright" wrote:
>
> > On Thu, 5 Apr 2007 17:57:54 -0500, "philo" <philo@privacy.net> wrote:
> >
> > >
> > >"Adam Albright" <AA@ABC.net> wrote in message
> > >news:s4va13p9fklacvl7d1hg5h78f2bkbfn7b9@4ax.com...
> > >> Just for those still wondering or waiting if it is worth the bother, I
> > >> got my Microsoft refund check today for $178.69. I had originally
> > >> bought a copy of the Home Premium version of Vista, then discovered it
> > >> can't do a install in place, so I picked up the required Business
> > >> version sending the Home Premium copy back. Process took 28 days and
> > >> was painless.
> >
> > >Is it personally signed by Bill Gates?
> > >
> > >He's betting that you won't cash it...just so you can say that you have his
> > >autograph <G>
> > >
> >
> > LOL!
> >
> > No, but now that your mentioned it, it isn't a corporate check from
> > Microsoft Corp in Redmond, WA, in big bold CAPITAL letters it says the
> > check is from MICROSOFT MONEY BACK GUARANTEE some address in San
> > Leandro CA.
> >
> >
> >