Vista Tutorial - Re: Multi Disc Program Installation Problems

Rich wrote:
> Surprisingly the discs are in near perfect condition and work
> properly when inserted under the typical installation. It's just
> during install that they aren't accepted.
>
> For instance, when installing MS Digital Image Suite 2006 (2-discs),
> I choose Complete Install,
> the install cd works fine for the complete installation, however,
> when asked for disk 2, I put the disc in, click ok and then it asks
> for the disc again, and again, and again until I get frustrated (only
> twice, hehe) and click cancel, it rolls back and nothing is
> installed.
============================
I'm betting dirty or damaged disk.

Try cleaning it with some warm water
and mild soap...rinse thoroughly and
dry with a soft cloth wiping from center
to edge not in circles.

Sometimes you can copy a disk and
install successfully from the copy.

Also you could try installing from the
hard drive...create a folder on your desktop
and copy the complete contents of both
disks into it...begin with disk one and when
you paste the contents of disk two...click
yes to "Do you wish to replace".

Now open the folder and click...Setup.exe.

BTW...before installing...create a restore
point, disconnect from the net, disable your
virus scanner and close all open programs.
If you have an HP OfficeJet turn it off.
These and other install tips are in a readme
file on disk one.
============================
>snipped<

--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

After you install DIS2006...
there's an update:

MS Digital Image 2006
*Vista Compatibility* Update
http://tinyurl.com/w5u58

--
John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
=====================

> Rich wrote:
>> Surprisingly the discs are in near perfect condition and work
>> properly when inserted under the typical installation. It's just
>> during install that they aren't accepted.
>>
>> For instance, when installing MS Digital Image Suite 2006 (2-discs),
>> I choose Complete Install,
>> the install cd works fine for the complete installation, however,
>> when asked for disk 2, I put the disc in, click ok and then it asks
>> for the disc again, and again, and again until I get frustrated (only
>> twice, hehe) and click cancel, it rolls back and nothing is
>> installed.
> ============================
> I'm betting dirty or damaged disk.
>
> Try cleaning it with some warm water
> and mild soap...rinse thoroughly and
> dry with a soft cloth wiping from center
> to edge not in circles.
>
> Sometimes you can copy a disk and
> install successfully from the copy.
>
> Also you could try installing from the
> hard drive...create a folder on your desktop
> and copy the complete contents of both
> disks into it...begin with disk one and when
> you paste the contents of disk two...click
> yes to "Do you wish to replace".
>
> Now open the folder and click...Setup.exe.
>
> BTW...before installing...create a restore
> point, disconnect from the net, disable your
> virus scanner and close all open programs.
> If you have an HP OfficeJet turn it off.
> These and other install tips are in a readme
> file on disk one.
> ============================
>> snipped<

Hi. I have a question along this same line, with a twist. I recognize the
possibility of dirty or damaged discs but here's what my problem is. I have 2
2-disc games that I am trying to install. I recently had an upgraded video
card and more RAM installed in my computer, running XP. All of that appears
to be fine. Because of other issues, the tech did a clean install of XP for
me. Now I'm trying to load these two games and, in both cases, my computer
will not recognize disc#2. Disc#1 seems to be fine. I should mention that one
of these two games is older and has been functioning well on my pc for 2
years. I'm not very computer savvy, but it's hard to imagine that BOTH games
would have the same problem with disc#2. Could it be a setting of some kind
that I'm not aware of?
--
Bob


"John Inzer" wrote:

> After you install DIS2006...
> there's an update:
>
> MS Digital Image 2006
> *Vista Compatibility* Update
> http://tinyurl.com/w5u58
>
> --
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://tinyurl.com/aczzp
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
> =====================
>
> > Rich wrote:
> >> Surprisingly the discs are in near perfect condition and work
> >> properly when inserted under the typical installation. It's just
> >> during install that they aren't accepted.
> >>
> >> For instance, when installing MS Digital Image Suite 2006 (2-discs),
> >> I choose Complete Install,
> >> the install cd works fine for the complete installation, however,
> >> when asked for disk 2, I put the disc in, click ok and then it asks
> >> for the disc again, and again, and again until I get frustrated (only
> >> twice, hehe) and click cancel, it rolls back and nothing is
> >> installed.
> > ============================
> > I'm betting dirty or damaged disk.
> >
> > Try cleaning it with some warm water
> > and mild soap...rinse thoroughly and
> > dry with a soft cloth wiping from center
> > to edge not in circles.
> >
> > Sometimes you can copy a disk and
> > install successfully from the copy.
> >
> > Also you could try installing from the
> > hard drive...create a folder on your desktop
> > and copy the complete contents of both
> > disks into it...begin with disk one and when
> > you paste the contents of disk two...click
> > yes to "Do you wish to replace".
> >
> > Now open the folder and click...Setup.exe.
> >
> > BTW...before installing...create a restore
> > point, disconnect from the net, disable your
> > virus scanner and close all open programs.
> > If you have an HP OfficeJet turn it off.
> > These and other install tips are in a readme
> > file on disk one.
> > ============================
> >> snipped<
>
>
>
>