Vista - CTHelper.exe appl error hangs on shutdown

Every shutdown:

CTHelper32: CTHelper.exe application error.
The exception unknown software exception (0xc0000005) 0ccurred in the
application at location 0x0281bad7

Click OK to terminate the program.

It shuts down when I click OK.
What is the cause?
What is the fix?

Thanks,
Greybeard

Vista Ultimate 64
AMD Athlon 64 x 2 5200+
Asus Crosshair MB
Asus NVIDIA GeForce EN8800 GTS
Thermaltake Toughpower 850wt
dual WD Raptor 150GB in striped RAID-0
2GB (2x1GB) Corsair DDR2 800 (PC2 6400)
Hauppauge WinTV HVR-1600 NTSC/ATSC Combo

Greybeard wrote:
> Every shutdown:
>
> CTHelper32: CTHelper.exe application error.
> The exception unknown software exception (0xc0000005) 0ccurred in the
> application at location 0x0281bad7
>
> Click OK to terminate the program.
>
> It shuts down when I click OK.
> What is the cause?
> What is the fix?
>
> Thanks,
> Greybeard
>
> Vista Ultimate 64
> AMD Athlon 64 x 2 5200+
> Asus Crosshair MB
> Asus NVIDIA GeForce EN8800 GTS
> Thermaltake Toughpower 850wt
> dual WD Raptor 150GB in striped RAID-0
> 2GB (2x1GB) Corsair DDR2 800 (PC2 6400)
> Hauppauge WinTV HVR-1600 NTSC/ATSC Combo
>
>

CTHelper.exe is a plugin manager belonging to Creative. AFAIK, Creative
is still not producing very good drivers. Make sure you have that latest
drivers for your Creative sound card. If that still doesn't help, you
can try removing CTHelper from Startup although the information about
doing this gotten from Googling is contradictory as to whether or not it
is an essential process for the sound. You can always enable it again if
things don't work without it. Or check on Creative's website to see if
there is any information about it.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

/Malke/ said:
> Greybeard wrote:
>>
>> Every shutdown:
>>
>> CTHelper32: CTHelper.exe application error.
>> The exception unknown software exception (0xc0000005) 0ccurred in the
>> application at location 0x0281bad7
>>
>> Click OK to terminate the program.
>>
>> It shuts down when I click OK.
>> What is the cause?
>> What is the fix?
>>
>> Vista Ultimate 64
>> AMD Athlon 64 x 2 5200+
>> Asus Crosshair MB
>> Asus NVIDIA GeForce EN8800 GTS
>> Thermaltake Toughpower 850wt
>> dual WD Raptor 150GB in striped RAID-0
>> 2GB (2x1GB) Corsair DDR2 800 (PC2 6400)
>> Hauppauge WinTV HVR-1600 NTSC/ATSC Combo
>
> CTHelper.exe is a plugin manager belonging to Creative. AFAIK, Creative
> is still not producing very good drivers. Make sure you have that latest
> drivers for your Creative sound card. If that still doesn't help, you
> can try removing CTHelper from Startup although the information about
> doing this gotten from Googling is contradictory as to whether or not it
> is an essential process for the sound. You can always enable it again if
> things don't work without it. Or check on Creative's website to see if
> there is any information about it.
>
> Malke

CT helper was UNchecked in MSCONFIG|START UP long ago here, and that
does not appear to have had dire consequences. As I recall, having it
enabled contributed to long start-up or shut down times.