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Vista - Bug HP Photosmart Vista

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Old 04-11-2007   #1 (permalink)
Nancy


 
 

Bug HP Photosmart Vista

Yes, I found a bug in the way that HP Photosmart print drivers interact with
Vista. The screen where there should be a "preference" button is lacking that
option. Therefore, you can not choose the photo tray to print pictures.

I can only print pictures if I use a chip in the printer, not from the computer.

After two weeks of going round and round with HP, they have finally admitted
there is a bug:

"Nancy, as you mentioned this is an issue with the compatibility between
HP and Windows Vista Operating System. This issue is forwarded to the
R&D department and is under research and we will get back to you as soon
as the resolution is found."

Just and FYI and heads up!

Nancy

My System SpecsSystem Spec
Old 04-11-2007   #2 (permalink)
Hugh Wyn Griffith


 
 

Re: Bug HP Photosmart Vista

In article <6q3q13t4j2sltku3hsoh8ccbeqkto1dmha@4ax.com>, Nancy wrote:

> I found a bug in the way that HP Photosmart print drivers interact with
> Vista. *The screen where there should be a "preference" button is lacking that
> option.


My PS 8250 printer (8200 series) has a Printing Preferences button and it brings
up a multi-tabbed set of screens.

What model PS printer are you referring to? Are you using driver built into
VISTA or one you have downloaded from the HP website?

My System SpecsSystem Spec
Old 04-11-2007   #3 (permalink)
Nancy


 
 

Re: Bug HP Photosmart Vista



>In article <6q3q13t4j2sltku3hsoh8ccbeqkto1dmha@4ax.com>, Nancy wrote:
>
>> I found a bug in the way that HP Photosmart print drivers interact with
>> Vista. *The screen where there should be a "preference" button is lacking that
>> option.

>

On Wed, 11 Apr 2007 17:41:05 -0400, Hugh Wyn Griffith
<huwyngr@unspam.tampabay.rr.com> etched permanently into the ether:
>My PS 8250 printer (8200 series) has a Printing Preferences button and it brings
>up a multi-tabbed set of screens.


I'm using a 3200 series (3210). I get tabs. but no printing preferences. I
sent them a screen print twice. They finally looked at it.
>
>What model PS printer are you referring to? Are you using driver built into
>VISTA or one you have downloaded from the HP website?


ROFLMAO I've installed and uninstalled the drive so much, the current driver is
corrupt and I have to uninstall and reinstall again. I've been using the HP web
site. I've been talking to tech support almost every day for two weeks.

Nancy
My System SpecsSystem Spec
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