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Vista - 32 Bit Scanner has stopped working

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Old 04-11-2007   #1 (permalink)
magnum1007


 
 

32 Bit Scanner has stopped working

Does anyone else receive this message after booting to windows/desktop? This
has occured since loading Vista Business on a formatted disk...in other
words, from the very beginnning. Any ideas? -

Microsoft Windows

32 Bit Scanner has stopped working

A problem caused the program to stop working correctly. Windows will close
the problem and notify you if a solution is available.

My System SpecsSystem Spec
Old 04-11-2007   #2 (permalink)
Michael Solomon


 
 

Re: 32 Bit Scanner has stopped working

magnum1007 wrote:
> Does anyone else receive this message after booting to
> windows/desktop? This has occured since loading Vista Business on a
> formatted disk...in other words, from the very beginnning. Any
> ideas? -
>
> Microsoft Windows
>
> 32 Bit Scanner has stopped working
>
> A problem caused the program to stop working correctly. Windows will
> close the problem and notify you if a solution is available.


Have you checked the scanner manufacturer's website for Vista compatibility
information on your scanner and for Vista compatible drivers?

--
Michael Solomon


My System SpecsSystem Spec
Old 04-12-2007   #3 (permalink)
magnum1007


 
 

Re: 32 Bit Scanner has stopped working

That's just it...I don't have a scanner or any peripheral for that matter
plugged in or installed on the laptop. I have received this message since
clean install...from the very beginning. The reason that I posted this to
begin with is because I was wondering if anyone else has experienced this as
well. My net admin, who performed the same install on the same laptop is
receiving the same message too. We can't seem to figure it out.

Thanks,
Jason

"Michael Solomon" wrote:

> magnum1007 wrote:
> > Does anyone else receive this message after booting to
> > windows/desktop? This has occured since loading Vista Business on a
> > formatted disk...in other words, from the very beginnning. Any
> > ideas? -
> >
> > Microsoft Windows
> >
> > 32 Bit Scanner has stopped working
> >
> > A problem caused the program to stop working correctly. Windows will
> > close the problem and notify you if a solution is available.

>
> Have you checked the scanner manufacturer's website for Vista compatibility
> information on your scanner and for Vista compatible drivers?
>
> --
> Michael Solomon
>
>
>

My System SpecsSystem Spec
Old 04-12-2007   #4 (permalink)
Michael Solomon


 
 

Re: 32 Bit Scanner has stopped working

magnum1007 wrote:
> That's just it...I don't have a scanner or any peripheral for that
> matter plugged in or installed on the laptop. I have received this
> message since clean install...from the very beginning. The reason
> that I posted this to begin with is because I was wondering if anyone
> else has experienced this as well. My net admin, who performed the
> same install on the same laptop is receiving the same message too.
> We can't seem to figure it out.
>
> Thanks,
> Jason
>
> "Michael Solomon" wrote:
>
>> magnum1007 wrote:
>>> Does anyone else receive this message after booting to
>>> windows/desktop? This has occured since loading Vista Business on a
>>> formatted disk...in other words, from the very beginnning. Any
>>> ideas? -
>>>
>>> Microsoft Windows
>>>
>>> 32 Bit Scanner has stopped working
>>>
>>> A problem caused the program to stop working correctly. Windows
>>> will close the problem and notify you if a solution is available.

>>
>> Have you checked the scanner manufacturer's website for Vista
>> compatibility information on your scanner and for Vista compatible
>> drivers?
>>
>> --
>> Michael Solomon


It might have been useful for us to know that from the beginning.:-)

Did the laptop come with a scanner when you purchased, is it possible there
is some software being loaded with your install disk? Was your Vista disk
purchased at retail or is this the disk that came with your laptop? If it
came with your laptop, you might need to check with the manufacturer to find
out if they had some additional software that is being loaded with Vista and
or describe the issue you are having to them.


--
Michael Solomon


My System SpecsSystem Spec
Old 04-13-2007   #5 (permalink)
magnum1007


 
 

Re: 32 Bit Scanner has stopped working

Vista is being loaded to a formatted hard drive on a Dell Latitude D620 from
a volume licensed Vista Business install disk. Nothing additional
whatsoever, hardware or software related.

"Michael Solomon" wrote:

> magnum1007 wrote:
> > That's just it...I don't have a scanner or any peripheral for that
> > matter plugged in or installed on the laptop. I have received this
> > message since clean install...from the very beginning. The reason
> > that I posted this to begin with is because I was wondering if anyone
> > else has experienced this as well. My net admin, who performed the
> > same install on the same laptop is receiving the same message too.
> > We can't seem to figure it out.
> >
> > Thanks,
> > Jason
> >
> > "Michael Solomon" wrote:
> >
> >> magnum1007 wrote:
> >>> Does anyone else receive this message after booting to
> >>> windows/desktop? This has occured since loading Vista Business on a
> >>> formatted disk...in other words, from the very beginnning. Any
> >>> ideas? -
> >>>
> >>> Microsoft Windows
> >>>
> >>> 32 Bit Scanner has stopped working
> >>>
> >>> A problem caused the program to stop working correctly. Windows
> >>> will close the problem and notify you if a solution is available.
> >>
> >> Have you checked the scanner manufacturer's website for Vista
> >> compatibility information on your scanner and for Vista compatible
> >> drivers?
> >>
> >> --
> >> Michael Solomon

>
> It might have been useful for us to know that from the beginning.:-)
>
> Did the laptop come with a scanner when you purchased, is it possible there
> is some software being loaded with your install disk? Was your Vista disk
> purchased at retail or is this the disk that came with your laptop? If it
> came with your laptop, you might need to check with the manufacturer to find
> out if they had some additional software that is being loaded with Vista and
> or describe the issue you are having to them.
>
>
> --
> Michael Solomon
>
>
>

My System SpecsSystem Spec
Old 04-13-2007   #6 (permalink)
Michael Solomon


 
 

Re: 32 Bit Scanner has stopped working

magnum1007 wrote:
> Vista is being loaded to a formatted hard drive on a Dell Latitude
> D620 from a volume licensed Vista Business install disk. Nothing
> additional whatsoever, hardware or software related.
>
> "Michael Solomon" wrote:
>
>> magnum1007 wrote:
>>> That's just it...I don't have a scanner or any peripheral for that
>>> matter plugged in or installed on the laptop. I have received this
>>> message since clean install...from the very beginning. The reason
>>> that I posted this to begin with is because I was wondering if
>>> anyone else has experienced this as well. My net admin, who
>>> performed the same install on the same laptop is receiving the same
>>> message too. We can't seem to figure it out.
>>>
>>> Thanks,
>>> Jason
>>>
>>> "Michael Solomon" wrote:
>>>
>>>> magnum1007 wrote:
>>>>> Does anyone else receive this message after booting to
>>>>> windows/desktop? This has occured since loading Vista Business
>>>>> on a formatted disk...in other words, from the very beginnning.
>>>>> Any ideas? -
>>>>>
>>>>> Microsoft Windows
>>>>>
>>>>> 32 Bit Scanner has stopped working
>>>>>
>>>>> A problem caused the program to stop working correctly. Windows
>>>>> will close the problem and notify you if a solution is available.
>>>>
>>>> Have you checked the scanner manufacturer's website for Vista
>>>> compatibility information on your scanner and for Vista compatible
>>>> drivers?
>>>>
>>>> --
>>>> Michael Solomon

>>
>> It might have been useful for us to know that from the beginning.:-)
>>
>> Did the laptop come with a scanner when you purchased, is it
>> possible there is some software being loaded with your install disk?
>> Was your Vista disk purchased at retail or is this the disk that
>> came with your laptop? If it came with your laptop, you might need
>> to check with the manufacturer to find out if they had some
>> additional software that is being loaded with Vista and or describe
>> the issue you are having to them.
>>
>>
>> --
>> Michael Solomon


Does the laptop have a built-in camera, card reader or some other such
device and if so, are those fully recognized and functional?

--
Michael Solomon


My System SpecsSystem Spec
Old 04-13-2007   #7 (permalink)
magnum1007


 
 

Re: 32 Bit Scanner has stopped working



"Michael Solomon" wrote:

> magnum1007 wrote:
> > Vista is being loaded to a formatted hard drive on a Dell Latitude
> > D620 from a volume licensed Vista Business install disk. Nothing
> > additional whatsoever, hardware or software related.
> >
> > "Michael Solomon" wrote:
> >
> >> magnum1007 wrote:
> >>> That's just it...I don't have a scanner or any peripheral for that
> >>> matter plugged in or installed on the laptop. I have received this
> >>> message since clean install...from the very beginning. The reason
> >>> that I posted this to begin with is because I was wondering if
> >>> anyone else has experienced this as well. My net admin, who
> >>> performed the same install on the same laptop is receiving the same
> >>> message too. We can't seem to figure it out.
> >>>
> >>> Thanks,
> >>> Jason
> >>>
> >>> "Michael Solomon" wrote:
> >>>
> >>>> magnum1007 wrote:
> >>>>> Does anyone else receive this message after booting to
> >>>>> windows/desktop? This has occured since loading Vista Business
> >>>>> on a formatted disk...in other words, from the very beginnning.
> >>>>> Any ideas? -
> >>>>>
> >>>>> Microsoft Windows
> >>>>>
> >>>>> 32 Bit Scanner has stopped working
> >>>>>
> >>>>> A problem caused the program to stop working correctly. Windows
> >>>>> will close the problem and notify you if a solution is available.
> >>>>
> >>>> Have you checked the scanner manufacturer's website for Vista
> >>>> compatibility information on your scanner and for Vista compatible
> >>>> drivers?
> >>>>
> >>>> --
> >>>> Michael Solomon
> >>
> >> It might have been useful for us to know that from the beginning.:-)
> >>
> >> Did the laptop come with a scanner when you purchased, is it
> >> possible there is some software being loaded with your install disk?
> >> Was your Vista disk purchased at retail or is this the disk that
> >> came with your laptop? If it came with your laptop, you might need
> >> to check with the manufacturer to find out if they had some
> >> additional software that is being loaded with Vista and or describe
> >> the issue you are having to them.
> >>
> >>
> >> --
> >> Michael Solomon

>
> Does the laptop have a built-in camera, card reader or some other such
> device and if so, are those fully recognized and functional?
>
> --
> Michael Solomon
>
>
> Device Manager is squeeky clean and everything looks to be just fine.

My System SpecsSystem Spec
Old 04-13-2007   #8 (permalink)
Michael Solomon


 
 

Re: 32 Bit Scanner has stopped working

magnum1007 wrote:
> "Michael Solomon" wrote:
>
>> magnum1007 wrote:
>>> Vista is being loaded to a formatted hard drive on a Dell Latitude
>>> D620 from a volume licensed Vista Business install disk. Nothing
>>> additional whatsoever, hardware or software related.
>>>
>>> "Michael Solomon" wrote:
>>>
>>>> magnum1007 wrote:
>>>>> That's just it...I don't have a scanner or any peripheral for that
>>>>> matter plugged in or installed on the laptop. I have received
>>>>> this message since clean install...from the very beginning. The
>>>>> reason that I posted this to begin with is because I was
>>>>> wondering if anyone else has experienced this as well. My net
>>>>> admin, who performed the same install on the same laptop is
>>>>> receiving the same message too. We can't seem to figure it out.
>>>>>
>>>>> Thanks,
>>>>> Jason
>>>>>
>>>>> "Michael Solomon" wrote:
>>>>>
>>>>>> magnum1007 wrote:
>>>>>>> Does anyone else receive this message after booting to
>>>>>>> windows/desktop? This has occured since loading Vista Business
>>>>>>> on a formatted disk...in other words, from the very beginnning.
>>>>>>> Any ideas? -
>>>>>>>
>>>>>>> Microsoft Windows
>>>>>>>
>>>>>>> 32 Bit Scanner has stopped working
>>>>>>>
>>>>>>> A problem caused the program to stop working correctly. Windows
>>>>>>> will close the problem and notify you if a solution is
>>>>>>> available.
>>>>>>
>>>>>> Have you checked the scanner manufacturer's website for Vista
>>>>>> compatibility information on your scanner and for Vista
>>>>>> compatible drivers?
>>>>>>
>>>>>> --
>>>>>> Michael Solomon
>>>>
>>>> It might have been useful for us to know that from the
>>>> beginning.:-)
>>>>
>>>> Did the laptop come with a scanner when you purchased, is it
>>>> possible there is some software being loaded with your install
>>>> disk? Was your Vista disk purchased at retail or is this the disk
>>>> that came with your laptop? If it came with your laptop, you
>>>> might need to check with the manufacturer to find out if they had
>>>> some additional software that is being loaded with Vista and or
>>>> describe the issue you are having to them.
>>>>
>>>>
>>>> --
>>>> Michael Solomon

>>
>> Does the laptop have a built-in camera, card reader or some other
>> such device and if so, are those fully recognized and functional?
>>
>> --
>> Michael Solomon
>>
>>
>> Device Manager is squeeky clean and everything looks to be just fine.


The only thing I can surmize from this is that Vista is picking something up
on the laptop as a 32-bit scanner. Does you Net Admin have the same make
and model laptop as you? If yes, that is at least one common factor. It's
possible if it's not being picked up from devices integerated with your
laptops that there is some setting in the system BIOS that might be
triggering this. Although, I'm inclined to think it is confusing some
device or driver for that device with a 32-bit scanner.

That's why I asked about built-in camera as it is a similar type of input
device. The deive might be working fine but it might be triggering this
messsage. You would have to start disabling or uninstalling such devices
one by one, testing after each removal, to see if one of the built-in
devices or their drivers might be the source of the issue.

--
Michael Solomon


My System SpecsSystem Spec
Old 02-18-2008   #9 (permalink)


Vista Business 32bit
 
 

Re: 32 Bit Scanner has stopped working

Quote  Quote: Originally Posted by magnum1007 View Post
Does anyone else receive this message after booting to windows/desktop? This
has occured since loading Vista Business on a formatted disk...in other
words, from the very beginnning. Any ideas? -

Microsoft Windows

32 Bit Scanner has stopped working

A problem caused the program to stop working correctly. Windows will close
the problem and notify you if a solution is available.
**************************************************
Same error. We will evenutally be rolling out Vista here at the college. So, to get up to date on the changes with the new O/S, I've just formatted my Gateway PC and installed a fresh copy of Vista Business 32bit.
The only perphial is an HP LaserJet 1200 printer. We are running Novell Vista client with Symantec 10.2.

When I click to close the program the Problem & Reports when comes up and states the following:

This problem was caused by McAfee VirusScan. This program was created by McAfee, Inc.. McAfee, Inc. does not currently have a solution for the problem that you reported.

We have never used McAfee and this is a brand new install, not an upgrade of any kind.

Kimberly
My System SpecsSystem Spec
Old 02-18-2008   #10 (permalink)
keepout


 
 

Re: 32 Bit Scanner has stopped working

On Mon, 18 Feb 2008 12:22:00 -0600, KSchoolc <KSchoolc.34zog1@xxxxxx-mx.forums.net>
wrote:
Quote:

>We have never used McAfee and this is a brand new install, not an
>upgrade of any kind.
Mcafee comes pre-installed on HP machines with Vista.
--
more pix @ http://members.toast.net/cbminfo/index.html
My System SpecsSystem Spec
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