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| Guest | Revealing things Microsoft itself says about Media Player Having trouble playing DVDs in Media Player? Try to get codecs and Media Player comes back empty? Files stutter, only play either audio or video, not both? See green, black bars, hear distored audio? Well you're not alone. This is what MOST people experience using Media Player. Maybe it would be fun to spend a few minutes reading what Microsoft says about these issues. I started by trying to play a DivX video I know Media Player won't play. The first thing you see is "Windows Media Player can not play the file. The player might not support the file type or a required codec may no be installed on your computer." What does this really mean? Lets click on the web help button you also see in the above message. You get taken to a Microsoft web page http://www.microsoft.com/windows/win...nalid=8004022A It basically says: "You've encountered error message C00D119A while using Windows Media Player". "Typically, the Player automatically downloads and installs required codecs as needed. However, the Player was unable to download and install the required codec for this file, most likely because a codec is not available for the content that you want to play, or because the Internet security settings for your browser are set too high and do not allow you to download the codec." Microsoft further states: "To play DVDs, you must have a DVD-ROM drive and a software or hardware DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. By default, Some, but not all, versions of Windows Vista include a DVD decoder. For more information about DVD decoders for Windows Vista, see the DVD Playback Pack for Windows Vista Web page at the Microsoft Web site." To play .mp2v and .dvr-ms files, you must have a software or hardware DVD decoder installed on your computer. For additional information about .dvr-ms support in Windows XP, see the Microsoft Download Center. For more information on supported file types, in the Microsoft Knowledge Base, see article 316992, "Windows Media Player multimedia file formats." In short unless you have the Home Premium or Ultimate version of Vista, Media Player will NOT play DVDs. Near the bottom of the linked page it says additional assistance. Clicking on that link you get taken to a web page titled Troubleshooting Windows Media Player 11 for Windows Vista http://www.microsoft.com/windows/win...eshooting.aspx This tells you how to do many common tasks and links to other web pages. Going to the FAQ, in response to one of the questions takes you to this Microsoft page: http://www.microsoft.com/windows/win...ing_files.mspx Which is another FAQ, for more specific video questions. One such question is one that comes up a lot in this newsgroup, why does Media Player keep crashing. Answer and confirmation of what's been said here many times. According to Microsoft: "The Player interacts with many system components, including drivers, codecs, and DirectShow filters. It is possible that the Player is not responding because of a faulty or incompatible component from another provider, such as a codec pack. (Examples include the DivXNetworks Nimo, Tsunami, and K-Lite codec packs, the SoftRom.Net ACE Mega, and the All in 1 codec packs.)" "Incompatibilities are known to exist with some of the components in the codec packs. The incompatibilities can cause serious playback issues in Windows Media Player and other players, can lead to system corruption, and can make it difficult for Microsoft Product Support Services to diagnose and troubleshoot playback problems. For more information about resolving this problem, see the Using codecs FAQ." Going to the above FAQ the second question is "Why do I get a message that says my computer is missing a codec?" "You are probably trying to play a file that uses a codec that is not on your computer. When you try to play a file that uses a codec that is not on your computer, the Player tries to download the codec from a Microsoft server. If the codec is available, the Player installs it on your computer and then plays the file. If the codec is not available on the server (for example, because the codec wasn't created by Microsoft), the Player displays a message that your computer is missing a codec. If you are connected to the Internet, the message usually has a Web Help button that you can click for more information. If the Player can determine which codec you are missing, when you click that button, a Help topic is displayed that contains a link to WMPlugins.com, a Web site that lists a number of codecs that are available to download. The MPEG-2 and DivX video codecs and the ACELP.net and Ogg Vorbis audio codecs are examples of codecs that are not included in the operating system or the Player by default. For more information, see How do I find a codec? The next question addresses HOW do you find codecs? answer: "When trying to find the right codec for a particular file, you can use WMPlugins.com or other Web sites. Typically, you should start with WMPlugins.com first. Note that if you aren't able to find a codec on WMPlugins.com, it is possible that the codec you are looking for is not compatible with the Player, so you might not be able to use the Player for this particular file. We recommend that you use caution when installing codecs that aren't listed on WMPlugins.com or Microsoft.com, such as the DivXNetworks Nimo or Tsunami codec packs. Incompatibilities are known to exist with some of the components in these codec packs that can cause serious playback issues in the Player and other players, lead to system corruption, and make it difficult for Microsoft Support to diagnose and troubleshoot playback issues. For these reasons, we strongly discourage you from installing these codec packs, and recommend that you remove them if you have installed them and are having problems with the Player. We recommend that you only install codecs, filters, or plug-ins from trusted, authorized sources, such as the Web site of the official supplier. Even then, we recommend that you use caution, because many codec suppliers offer minimal customer support. If your computer is running Microsoft Windows Millennium Edition or Windows XP, we recommend that you set a system restore point before installing any digital media components. This enables you to return to your original system configuration, if necessary. To learn more about security, see the Windows Media Player 11" |
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