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Vista Tutorial - Re: Cannot sync treo 700w with Vista via Windows Mobile Device Center

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Old 04-18-2007   #1 (permalink)
Bruce
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Re: Cannot sync treo 700w with Vista via Windows Mobile Device Center

Hmmm... I don't see "Start | Settings | Connections". Did you mean
something in Control Panel or Admin Tools? (I have highly customized my
start menu, so maybe mine looks different than yours??)

As for firewall, I am using Windows Live OneCare. I enabled (in Settings |
Firewall | Firewall Connection Tool ) the "ActiveSync/Windows Mobile Device
Center" option to open ports for mobile syncing.

Also, Palm tech support told me to go to Settings | Firewall | Advanced
Settings | Ports and Protocols, and open TCP port 5721 for inbound packets.
I have not found verification of this requirement from microsoft or another
source. But I figure that opening a port cannot be hindering the sync
process.

Does the above firewall config look correct?

Thanks, Bruce

"jgormlyjr" <jgormlyjr@gmail.com> wrote in message
news:jgormlyjr.2p7raz@no-mx.tabletquestions.com...
>
> WMDC (and ActiveSync 4.5) changed the way it actually connects the
> device to the computer. A couple of things to check. One, go to
> Start | Settings | Connections. Do you have a USB to PC icon? If so,
> select it, and make sure Enable advanced network functionality is
> checked. This is not available in all WM5 devices. It was added back
> in an AKU upgrade. You may want to check to see if you have the latest
> ROM installed on your phone.
>
> If it's checked, do you have the firewall enabled? If so, there are
> ports that need enabled for WMDC to see the device.
>
>
> --
> jgormlyjr



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