Vista - Firefox constantly crashes on Vista

Hi Thomas,

Here you go, just to let you know it's crashed 33 times in the last 2 weeks

Product
Firefox

Problem
Stopped working

Date
14/03/2007 13:13

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.8.20070.21917
Application Timestamp: 45da5f50
Fault Module Name: StackHash_df76
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: df76
Additional Information 2: 3e51f1bafdef87b86c2b1890f002ee73
Additional Information 3: 67c8
Additional Information 4: 563ce8ccfdbcacc624d9273c36d9bd7e

Extra information about the problem
Bucket ID: 385975059


"Thomas Olsen [MSFT]" wrote:

> Hello Fermanagh,
>
> I would like to share your problem with the team that sends our these
> problem reports. I need some more information from you. Please go to Control
> panel -> Problem reports and solutions -> View problem history, and then
> double-click the problem. Please copy the report information for me,
> including the "Bucket ID" that should be at the bottom of the report.
>
> Thanks.
>

You are the man Frenchy !!! Thanks :~)

"Frenchy" wrote:

>
> "Zomby88" <Zomby88@discussions.microsoft.com> wrote in message
> news:6C0E12C7-506A-4A9D-A014-3448960AA13E@microsoft.com...
> > Put nascar.com on explorer then on firefox and you will see what I mean ,
> > it`s not a big deal just strange . Using the wheel also works but it will
> > only go so small on Firefox , I love Firefox it`s all I use on my XP hard
> > drive . But Explorer works great with Vista so k sa ra sa ra !!! Wait a
> > minute I don`t sing I play the guitar : )
> >
> > "Frenchy" wrote:
> >
> >>
> >> "Zomby88" <Zomby88@discussions.microsoft.com> wrote in message
> >> news:254AE896-D4AE-454E-9787-357597491B8A@microsoft.com...
> >> > No crashes yet with Firefox , but one thing is bugging me , the text
> >> > size
> >> > will not change and right now it`s tooooo large , never have that
> >> > problem
> >> > with firefox on XP!!!! Changing text size with Vista works fine just
> >> > not
> >> > with FF ?????
> >> >
> >> > "Fermanagh" wrote:
> >> >
> >> >> Every few days Firefox crashes and i get that usual vista error saying
> >> >> that
> >> >> it has stopped working. I reboot and sometimes it works and other
> >> >> times
> >> >> it
> >> >> doesn't. I've applied all known updates but seems the problem appears
> >> >> and
> >> >> disappears. Microsoft's supposed solution is to download the latest
> >> >> version
> >> >> of firefox but saying as I already have that it's not really a
> >> >> solution!
> >> >>
> >> >> Anyone else experiencing these firefox crashes?
> >>
> >> Have run FF since day one with Vista and never a crash.
> >>
> >> Does holding the ALT key down and rolling the mouse wheel move the font
> >> size
> >> up/down to what you want??
> >>
> >> Frenchy
>
>
> Nascar.com displays perfectly here. You need to check a few things on your
> FF.
>
> In FF under TOOLS/OPTIONS and on the CONTENT Tab, make sure you don't have
> some strange settings there.
>
> For FONTS I have Times New Roman 16 and under ADVANCED
>
> The Proportional is Serif 16
> Serif is Times New Roman
> Sans-serif is Arial
> Monospace is Courier New 13
> Default Character is Western (ISO 8859-1)
> And probably most important make sure there is a tick in the ALLOW PAGES TO
> CHOOSE THEIR OWN FONT
>
> If none of that works and you have an LCD Monitor make sure you are running
> that at its native resolution and not forced to a different resolution than
> it wants to be.
>
> Frenchy
>
>
>
>
>

Thank you for the information, Fermanagh. I appreciate it.

A bug was filed with the right team. I hope that the number of crashes and
incorrect error solutions that you receive decreases as a result.

Thanks again.

Hi Thomas,

Same thing happens to me every day in the last two weeks I've had my new
Vista. Actually, MS Word crashes, too, but that's a problem for another day.

Here's my info, in case it helps.

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 1.8.20070.30919
Application Timestamp: 45f23850
Hang Signature: 8c01
Hang Type: 16900
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Hang Signature 1: b9ce0111c1c70659dc420363d0a3fcc2
Additional Hang Signature 2: 0f47
Additional Hang Signature 3: 1eb23e513fae907be904c77995503b5c
Additional Hang Signature 4: 8c01
Additional Hang Signature 5: b9ce0111c1c70659dc420363d0a3fcc2
Additional Hang Signature 6: 0f47
Additional Hang Signature 7: 1eb23e513fae907be904c77995503b5c

Extra information about the problem
Bucket ID: 25512974





"Thomas Olsen [MSFT]" wrote:

> Hello Fermanagh,
>
> I would like to share your problem with the team that sends our these
> problem reports. I need some more information from you. Please go to Control
> panel -> Problem reports and solutions -> View problem history, and then
> double-click the problem. Please copy the report information for me,
> including the "Bucket ID" that should be at the bottom of the report.
>
> Thanks.
>

I have used FF uneventfully for years, but when I installed it on my
Vista OS laptop, it constantly freezes or crashes. I believe, tongue in
cheek, that MS does not care for a performance browser other than the
archaic IE. However, here is my log from one of the many crashes. I
first started out with no addons or extensions, now I have many and it
still crashes several times per day with Vista.

LOG:

Product
Firefox

Problem
Stopped responding and was closed

Date
27/03/2007 06:42

Status
More information available

Description
Problem signature
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.8.20070.30919
Application Timestamp: 45f23850
Fault Module Name: StackHash_6fa2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00130001
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 6fa2
Additional Information 2: 1b9fb0b4d4997406aa5190996e42309c
Additional Information 3: 0258
Additional Information 4: 52bf27cf1631de76ba83ffd8146cee58

Extra information about the problem
Bucket ID: 399700674


The application version says 1.8+ however I am running FF Mozilla/5.0
(Windows; U; Windows NT 6.0; en-US; rv:1.8.1.3) Gecko/20070309
Firefox/2.0.0.3
Thank you for any assistance.

Dylan



Terry;2777053 Wrote:
> On 4/17/2007 5:10 PM On a whim, Fermanagh pounded out on the keyboard
>
> > Every few days Firefox crashes and i get that usual vista error
> saying that
> > it has stopped working. I reboot and sometimes it works and other
> times it
> > doesn't. I've applied all known updates but seems the problem appears
> and
> > disappears. Microsoft's supposed solution is to download the latest
> version
> > of firefox but saying as I already have that it's not really a
> solution!
> >
> > Anyone else experiencing these firefox crashes?
>
> Hi Fermanagh,
>
> Do you experience the same crashes running FF in Safe Mode (not
> Windows
> Safe Mode)? If not, you may have installed a Theme or Extension that
> is
> causing the crashes.
>
>
> --
> Terry
>
> ***Reply Note***
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.


--
DTaly
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View this thread: http://forums.techarena.in/showthread.php?t=731148

http://forums.techarena.in

Is the Java Runtime Environment installed to your system? Which version, if
so? Is jpinscp.dll on your system? What file version, if so?

I see that the latest version should be available here--
http://www.java.com/en/download/windows_manual.jsp
, but I could be wrong, I don't see it as being noted as compatible with
Vista, and this is not my field of expertise. Firefox forums would probably
be a better initial reference for this type of crash.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"cmp" <cmp@discussions.microsoft.com> wrote in message
news:F3FDF053-2648-4AD6-A353-D58BF05C79C4@microsoft.com...
> Hi Thomas,
>
> Same thing happens to me every day in the last two weeks I've had my new
> Vista. Actually, MS Word crashes, too, but that's a problem for another
> day.
>
> Here's my info, in case it helps.
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: firefox.exe
> Application Version: 1.8.20070.30919
> Application Timestamp: 45f23850
> Hang Signature: 8c01
> Hang Type: 16900
> OS Version: 6.0.6000.2.0.0.256.6
> Locale ID: 1033
> Additional Hang Signature 1: b9ce0111c1c70659dc420363d0a3fcc2
> Additional Hang Signature 2: 0f47
> Additional Hang Signature 3: 1eb23e513fae907be904c77995503b5c
> Additional Hang Signature 4: 8c01
> Additional Hang Signature 5: b9ce0111c1c70659dc420363d0a3fcc2
> Additional Hang Signature 6: 0f47
> Additional Hang Signature 7: 1eb23e513fae907be904c77995503b5c
>
> Extra information about the problem
> Bucket ID: 25512974
>
>
>
>
>
> "Thomas Olsen [MSFT]" wrote:
>
>> Hello Fermanagh,
>>
>> I would like to share your problem with the team that sends our these
>> problem reports. I need some more information from you. Please go to
>> Control
>> panel -> Problem reports and solutions -> View problem history, and then
>> double-click the problem. Please copy the report information for me,
>> including the "Bucket ID" that should be at the bottom of the report.
>>
>> Thanks.
>>

Does anyone else have the problem of the screen jumping up and down when you
use Firefox on Vista?? It is probably the most annoying thing in the world
and I have no idea how to fix it.



"Fermanagh" wrote:

> Every few days Firefox crashes and i get that usual vista error saying that
> it has stopped working. I reboot and sometimes it works and other times it
> doesn't. I've applied all known updates but seems the problem appears and
> disappears. Microsoft's supposed solution is to download the latest version
> of firefox but saying as I already have that it's not really a solution!
>
> Anyone else experiencing these firefox crashes?

Add an entry to the Bookmarks Toolbar, or, alternatively, hide the Bookmarks
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"joeb03" <joeb03@discussions.microsoft.com> wrote in message
news:49C98584-3D8A-454F-B2D1-A8BC883F0A5A@microsoft.com...
> Does anyone else have the problem of the screen jumping up and down when
> you
> use Firefox on Vista?? It is probably the most annoying thing in the world
> and I have no idea how to fix it.
>
>
>
> "Fermanagh" wrote:
>
>> Every few days Firefox crashes and i get that usual vista error saying
>> that
>> it has stopped working. I reboot and sometimes it works and other times
>> it
>> doesn't. I've applied all known updates but seems the problem appears and
>> disappears. Microsoft's supposed solution is to download the latest
>> version
>> of firefox but saying as I already have that it's not really a solution!
>>
>> Anyone else experiencing these firefox crashes?

On Mon, 23 Apr 2007 16:54:05 -0700, joeb03
<joeb03@discussions.microsoft.com> wrote:

>Does anyone else have the problem of the screen jumping up and down when you
>use Firefox on Vista?? It is probably the most annoying thing in the world
>and I have no idea how to fix it.
>

Yes, I have the same problem...but I had it with XP also.

"John Wesley Asquith" <john_asquith6@hotmail.com> wrote in message
news:bomt23hod9sqfv56g2mtkd664glr24lqee@4ax.com...
> On Mon, 23 Apr 2007 16:54:05 -0700, joeb03
> <joeb03@discussions.microsoft.com> wrote:
>
>>Does anyone else have the problem of the screen jumping up and down when
>>you
>>use Firefox on Vista?? It is probably the most annoying thing in the world
>>and I have no idea how to fix it.
>>
>
> Yes, I have the same problem...but I had it with XP also.

I have a different problem with Firefox. When I go to:

http://www.jennycoverack.co.uk/

using IE7 I do in fact see Jenny Coverack's Home Page

But when I go to:

http://www.jennycoverack.co.uk/

using Firefox I see that address correctly in the address bar but the page I
see is headed:

Welkom bij De Roode Advies & Consultancy

and when I click on ITS Home page I get "page not found".

As Jenny's webmaster I find this disconcerting.

Doug