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Vista - Re: Internet Explorer has stopped working (event name - APPCRASH)

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Old 04-25-2007   #1 (permalink)
Robert Aldwinckle


 
 

Re: Internet Explorer has stopped working (event name - APPCRASH)

(cross-post added to Vista General)
"PA Bear" <PABearMVP@gmail.com> wrote in message
news:eMivbd2hHHA.4732@TK2MSFTNGP03.phx.gbl
....
>> Application Name: iexplore.exe
>> Application Version: 7.0.6000.16386



> Assuming WinXP SP2:



Or Vista? ; )


This is what I was curious about:

>> Fault Module Name: StackHash_ed4b
>> Fault Module Version: 6.0.6000.16386



What kind of module is that? Who made it?


---


>
> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>
> To start IE7 in No Add-ons mode:
>
> Right-click on the blue IE desktop icon and select Start without Add-ons; or
>
> Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
> add-ons).
>
> More:
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 2. Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737
>
> 3. If you uninstall IE7 (which automatically returns you to IE6) and don't
> reinstall it, does this behavior persist?
>
> Uninstalling IE7
> http://www.ie-vista.com/kbase2.html
>
> How to uninstall Internet Explorer 7:
> http://support.microsoft.com/kb/927177
>
> IE7 (Un)Installation and Anti-Malware Applications:
> http://blogs.msdn.com/ie/archive/200...lications.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> Damon wrote:
>> When attempting to finalise the purchase of products online I get the
>> message "Interent Explorer has stopped working". Here is some of the error
>> code below. Does anyone have any ideas what is going on?
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: iexplore.exe
>> Application Version: 7.0.6000.16386
>> Application Timestamp: 4549b133
>> Fault Module Name: StackHash_ed4b
>> Fault Module Version: 6.0.6000.16386
>> Fault Module Timestamp: 4549bdc9
>> Exception Code: c0000374
>> Exception Offset: 000af1c9
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 3081
>>
>>
>> - Damon

>




My System SpecsSystem Spec
Old 04-26-2007   #2 (permalink)
zachd [MSFT]


 
 

Re: Internet Explorer has stopped working (event name - APPCRASH)


"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:O9ExKP7hHHA.4668@TK2MSFTNGP04.phx.gbl...
> This is what I was curious about:
>
>>> Fault Module Name: StackHash_ed4b
>>> Fault Module Version: 6.0.6000.16386


> What kind of module is that? Who made it?


That particular module name is usually indicative of memory corruption.
It's really more of a failure class.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.


My System SpecsSystem Spec
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