I don't know how it happened, but if you choose help and support, you get an
error message. "Internet Explorer cannot download / from help." and "Not able
to open this site." Is there a simple help and support repair tool, or a way
from the windows oem install disk?

NinjaVenom wrote:
> I don't know how it happened, but if you choose help and support, you
> get an error message. "Internet Explorer cannot download / from
> help." and "Not able to open this site." Is there a simple help and
> support repair tool, or a way from the windows oem install disk?

Have you tried using Vista's System Restore feature? It works similar to
the same feature in XP and basically just restores settings. NOTE: System
Restore is not the repair feature in Vista setup.

--
Michael Solomon

Right-click Command Prompt, and then click Run as administrator. Type
"regsvr32 msxml3.dll" (no quotes), and press Enter on your keyboard.

Or, try the fix offered at this site (under "Fix Windows Vista Help and
Support"):

http://www.windows-now.com/blogs/kmk...d-support.aspx

The fix re-associates the .xml file type to its default settings in the
registry. A recent installation of a program may have "stolen" the .xml
association.



"NinjaVenom" <NinjaVenom@discussions.microsoft.com> wrote in message
news:C18AFECF-A0DE-46BC-BD66-6971FA784008@microsoft.com...
>I don't know how it happened, but if you choose help and support, you get
>an
> error message. "Internet Explorer cannot download / from help." and "Not
> able
> to open this site." Is there a simple help and support repair tool, or a
> way
> from the windows oem install disk?

Did you installed Dreamweaver?

"NinjaVenom" <NinjaVenom@discussions.microsoft.com> wrote in message
news:C18AFECF-A0DE-46BC-BD66-6971FA784008@microsoft.com...
>I don't know how it happened, but if you choose help and support, you get
>an
> error message. "Internet Explorer cannot download / from help." and "Not
> able
> to open this site." Is there a simple help and support repair tool, or a
> way
> from the windows oem install disk?

Yes I installed Dreamweaver 8.02.

"David" wrote:

> Did you installed Dreamweaver?
>
> "NinjaVenom" <NinjaVenom@discussions.microsoft.com> wrote in message
> news:C18AFECF-A0DE-46BC-BD66-6971FA784008@microsoft.com...
> >I don't know how it happened, but if you choose help and support, you get
> >an
> > error message. "Internet Explorer cannot download / from help." and "Not
> > able
> > to open this site." Is there a simple help and support repair tool, or a
> > way
> > from the windows oem install disk?
>

This tool worked great. Thanks, dean-dean. I did searches with all kinds of
keywords and the article never came up at google, microsoft search, etc.

"dean-dean" wrote:

> Right-click Command Prompt, and then click Run as administrator. Type
> "regsvr32 msxml3.dll" (no quotes), and press Enter on your keyboard.
>
> Or, try the fix offered at this site (under "Fix Windows Vista Help and
> Support"):
>
> http://www.windows-now.com/blogs/kmk...d-support.aspx
>
> The fix re-associates the .xml file type to its default settings in the
> registry. A recent installation of a program may have "stolen" the .xml
> association.
>
>
>
> "NinjaVenom" <NinjaVenom@discussions.microsoft.com> wrote in message
> news:C18AFECF-A0DE-46BC-BD66-6971FA784008@microsoft.com...
> >I don't know how it happened, but if you choose help and support, you get
> >an
> > error message. "Internet Explorer cannot download / from help." and "Not
> > able
> > to open this site." Is there a simple help and support repair tool, or a
> > way
> > from the windows oem install disk?
>
>

Dreamweaver installed, by chance? If so, see the following TechNote from Adobe:

Vista help system stops working when Dreamweaver is the default XML editor:
http://www.adobe.com/cfusion/knowled...fm?id=kb400789

See also:

Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
http://www.winhelponline.com/articles/171/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"NinjaVenom" <NinjaVenom@discussions.microsoft.com> wrote in message news:C18AFECF-A0DE-46BC-BD66-6971FA784008@microsoft.com...
I don't know how it happened, but if you choose help and support, you get an
error message. "Internet Explorer cannot download / from help." and "Not able
to open this site." Is there a simple help and support repair tool, or a way
from the windows oem install disk?