The shortcut for email in the start menu no longer works for me. When i go to
customize the start menu, the drop down box that usually lists email
apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
it has to do with CCleaner, because it was the latest program i installed
before the email link stopped working. It must have cleared the list of email
apps. I was wondering if there is a way to bring back the full functionality
of the email shortcut, because i frequently use it. Thanks.

* k1190:
> The shortcut for email in the start menu no longer works for me. When i go to
> customize the start menu, the drop down box that usually lists email
> apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
> it has to do with CCleaner, because it was the latest program i installed
> before the email link stopped working. It must have cleared the list of email
> apps. I was wondering if there is a way to bring back the full functionality
> of the email shortcut, because i frequently use it. Thanks.

You can find the particular app that you want, right click it, and select
"Pin to Start Menu", or "Add to Quick Launch".

Enter the name of the app you want into Start Menu's search bar, then
just right click the result you want from there and add it to the Start Menu.

You also might want to uncheck "Windows Explorer" and "Advanced"
under Crap Cleaner's options of things to clean.


-Michael

Did you not make backup copies of the registry entries you allowed it to
delete? It offers the option to back them up unless you disabled it.

"k1190" <k1190@discussions.microsoft.com> wrote in message
news:BBEE0488-DB45-4A89-AD85-AACCB7ABF7E5@microsoft.com...
> The shortcut for email in the start menu no longer works for me. When i go
> to
> customize the start menu, the drop down box that usually lists email
> apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I
> think
> it has to do with CCleaner, because it was the latest program i installed
> before the email link stopped working. It must have cleared the list of
> email
> apps. I was wondering if there is a way to bring back the full
> functionality
> of the email shortcut, because i frequently use it. Thanks.

From CCleaner FAQ:

How do I restore registry backups?
http://www.ccleaner.com/help/faq/sho...gistry_backups

If that does not help, then try this:

Click Start, type the following command and press ENTER:

cmd /k reg query hklm\software\clients\mail /s

Copy the output and include them in your reply.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"k1190" <k1190@discussions.microsoft.com> wrote in message news:BBEE0488-DB45-4A89-AD85-AACCB7ABF7E5@microsoft.com...
The shortcut for email in the start menu no longer works for me. When i go to
customize the start menu, the drop down box that usually lists email
apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
it has to do with CCleaner, because it was the latest program i installed
before the email link stopped working. It must have cleared the list of email
apps. I was wondering if there is a way to bring back the full functionality
of the email shortcut, because i frequently use it. Thanks.

Thanks for your replies. I tried typing the command in, and this was what cmd
said:

ERROR: The system was unable to find the specified registry key or value.

As for registry backups, i don't have any. I choose the option not to backup
registry jeys in CCleaner.

"Ramesh, MS-MVP" wrote:

> From CCleaner FAQ:
>
> How do I restore registry backups?
> http://www.ccleaner.com/help/faq/sho...gistry_backups
>
> If that does not help, then try this:
>
> Click Start, type the following command and press ENTER:
>
> cmd /k reg query hklm\software\clients\mail /s
>
> Copy the output and include them in your reply.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "k1190" <k1190@discussions.microsoft.com> wrote in message news:BBEE0488-DB45-4A89-AD85-AACCB7ABF7E5@microsoft.com...
> The shortcut for email in the start menu no longer works for me. When i go to
> customize the start menu, the drop down box that usually lists email
> apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
> it has to do with CCleaner, because it was the latest program i installed
> before the email link stopped working. It must have cleared the list of email
> apps. I was wondering if there is a way to bring back the full functionality
> of the email shortcut, because i frequently use it. Thanks.
>

Looks like the entire "hklm\software\clients\mail" branch has been deleted somehow. To reinstate the specified branch and sub-keys, you may use the REG file here:

http://www.winhelponline.com/fixes/mailclients.reg

Download and save it to Desktop. Right-click the file and choose "Merge".

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"k1190" <k1190@discussions.microsoft.com> wrote in message news:626E0557-A4E8-4CA3-AC23-C885788FEC3F@microsoft.com...
Thanks for your replies. I tried typing the command in, and this was what cmd
said:

ERROR: The system was unable to find the specified registry key or value.

As for registry backups, i don't have any. I choose the option not to backup
registry jeys in CCleaner.

"Ramesh, MS-MVP" wrote:

> From CCleaner FAQ:
>
> How do I restore registry backups?
> http://www.ccleaner.com/help/faq/sho...gistry_backups
>
> If that does not help, then try this:
>
> Click Start, type the following command and press ENTER:
>
> cmd /k reg query hklm\software\clients\mail /s
>
> Copy the output and include them in your reply.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "k1190" <k1190@discussions.microsoft.com> wrote in message news:BBEE0488-DB45-4A89-AD85-AACCB7ABF7E5@microsoft.com...
> The shortcut for email in the start menu no longer works for me. When i go to
> customize the start menu, the drop down box that usually lists email
> apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
> it has to do with CCleaner, because it was the latest program i installed
> before the email link stopped working. It must have cleared the list of email
> apps. I was wondering if there is a way to bring back the full functionality
> of the email shortcut, because i frequently use it. Thanks.
>

Thankyou for this fix. It worked! I was wondering if you know what settings
in CCleaner caused this so that i can avoid it in the future. Thanks

"Ramesh, MS-MVP" wrote:

> Looks like the entire "hklm\software\clients\mail" branch has been deleted somehow. To reinstate the specified branch and sub-keys, you may use the REG file here:
>
> http://www.winhelponline.com/fixes/mailclients.reg
>
> Download and save it to Desktop. Right-click the file and choose "Merge".
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "k1190" <k1190@discussions.microsoft.com> wrote in message news:626E0557-A4E8-4CA3-AC23-C885788FEC3F@microsoft.com...
> Thanks for your replies. I tried typing the command in, and this was what cmd
> said:
>
> ERROR: The system was unable to find the specified registry key or value.
>
> As for registry backups, i don't have any. I choose the option not to backup
> registry jeys in CCleaner.
>
> "Ramesh, MS-MVP" wrote:
>
> > From CCleaner FAQ:
> >
> > How do I restore registry backups?
> > http://www.ccleaner.com/help/faq/sho...gistry_backups
> >
> > If that does not help, then try this:
> >
> > Click Start, type the following command and press ENTER:
> >
> > cmd /k reg query hklm\software\clients\mail /s
> >
> > Copy the output and include them in your reply.
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> >
> >
> > "k1190" <k1190@discussions.microsoft.com> wrote in message news:BBEE0488-DB45-4A89-AD85-AACCB7ABF7E5@microsoft.com...
> > The shortcut for email in the start menu no longer works for me. When i go to
> > customize the start menu, the drop down box that usually lists email
> > apps(Windows Mail, Hotmail etc) is empty. It wasn't like that before. I think
> > it has to do with CCleaner, because it was the latest program i installed
> > before the email link stopped working. It must have cleared the list of email
> > apps. I was wondering if there is a way to bring back the full functionality
> > of the email shortcut, because i frequently use it. Thanks.
> >
>

Thanks for the feedback, k1190. I don't use CCleaner, so don't know if it causes the problem or not. Anyway, it's a good idea to enable the "backup" feature that you disabled earlier in CCleaner.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"k1190" <k1190@discussions.microsoft.com> wrote in message news:432A8016-FA5E-4C1E-8DFD-9E021BA6FE11@microsoft.com...
Thankyou for this fix. It worked! I was wondering if you know what settings
in CCleaner caused this so that i can avoid it in the future. Thanks

"Ramesh, MS-MVP" wrote:

> Looks like the entire "hklm\software\clients\mail" branch has been deleted somehow. To reinstate the specified branch and sub-keys, you may use the REG file here:
>
> http://www.winhelponline.com/fixes/mailclients.reg
>
> Download and save it to Desktop. Right-click the file and choose "Merge".
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "k1190" <k1190@discussions.microsoft.com> wrote in message news:626E0557-A4E8-4CA3-AC23-C885788FEC3F@microsoft.com...
> Thanks for your replies. I tried typing the command in, and this was what cmd
> said:
>
> ERROR: The system was unable to find the specified registry key or value.
>
> As for registry backups, i don't have any. I choose the option not to backup
> registry jeys in CCleaner.
>
> "Ramesh, MS-MVP" wrote:
>
> > From CCleaner FAQ:
> >
> > How do I restore registry backups?
> > http://www.ccleaner.com/help/faq/sho...gistry_backups
> >
> > If that does not help, then try this:
> >
> > Click Start, type the following command and press ENTER:
> >
> > cmd /k reg query hklm\software\clients\mail /s
> >
> > Copy the output and include them in your reply.
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com