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Vista - Offline Files not indexed?

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Old 05-01-2007   #1 (permalink)
Richard Perry


 
 

Offline Files not indexed?

I have a mapped drive to a server (H). I have taken the entire H drive
'offline'. All files are fine and available. However, when I open the H
drive and then search for files, no results are returned until I select
Advanced Search and then check to 'Include non-indexed, hidden, and system
files (might be slow)'.

When I do this, the search is performed fine.

In Indexing Options, I have verified that Offline Files is included.

Any ideas?

Richard Perry


My System SpecsSystem Spec
Old 05-02-2007   #2 (permalink)
Sean Cai [MSFT]


 
 

RE: Offline Files not indexed?

Hello Richard,

Thank you for posting in the Microsoft newsgroup!

From your post, my understanding on this issue is: the offline files are
not indexed. If I have misunderstood your problem, please feel free to let
me know.

Can you tell me how you configured index for the offline files?

Offline files are stored in a directory "csc" and this directory is hidden
by default. Based on your offline file configuration, it could resize in
the root directory or in %windir%. You can index this folder manually and
try to search it with index.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


My System SpecsSystem Spec
Old 05-02-2007   #3 (permalink)
Richard Perry


 
 

Re: Offline Files not indexed?

Step by step follows:
1. In My Computer, I right-click the mapped H drive and choose 'Always
Available Offline'
2. Let it sync

That's it, right? I mean, Offline Files is supposed to be simple, right?

Now, I use them, and I search them, and I notice that I don't get any
results until I select Advanced Search and then check to 'Include
non-indexed, hidden, and system files (might be slow)'.

As previously stated, I then verified that Offline Files was included in the
Indexing Options. I did this by performing the following steps:
1. Clicked Start, typed 'Indexing Options', and noted that 'Offline Files'
was included in the listed locations.

I don't know what additional information you are asking for. There really
isn't that much to give.

Richard

"Sean Cai [MSFT]" <v-secai@online.microsoft.com> wrote in message
news:4tROrGKjHHA.3336@TK2MSFTNGHUB02.phx.gbl...
> Hello Richard,
>
> Thank you for posting in the Microsoft newsgroup!
>
> From your post, my understanding on this issue is: the offline files are
> not indexed. If I have misunderstood your problem, please feel free to let
> me know.
>
> Can you tell me how you configured index for the offline files?
>
> Offline files are stored in a directory "csc" and this directory is hidden
> by default. Based on your offline file configuration, it could resize in
> the root directory or in %windir%. You can index this folder manually and
> try to search it with index.
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>


My System SpecsSystem Spec
Old 05-03-2007   #4 (permalink)
Sean Cai [MSFT]


 
 

Re: Offline Files not indexed?

Hello Richard,

Please try the following steps to enable index on offline network driver:
1. Start Indexing Options with the command "index Options"
2. Click offline files then click Modify->show all locations
3. Click continue on the popped up window and choose all the disk
partitions in the Indexed Locations window
4. Close Indexed locations window and click Advanced
5. In Advanced Options Window click Rebuild to rebuild all indexes in all
locations.

After the rebuild is finished, test if problem still persistes.

Thanks & Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


My System SpecsSystem Spec
Old 05-04-2007   #5 (permalink)
Richard Perry


 
 

Re: Offline Files not indexed?

I have followed your suggestions, and yes, the problem still persists.

Richard

"Sean Cai [MSFT]" <v-secai@online.microsoft.com> wrote in message
news:THi1ieWjHHA.1440@TK2MSFTNGHUB02.phx.gbl...
> Hello Richard,
>
> Please try the following steps to enable index on offline network driver:
> 1. Start Indexing Options with the command "index Options"
> 2. Click offline files then click Modify->show all locations
> 3. Click continue on the popped up window and choose all the disk
> partitions in the Indexed Locations window
> 4. Close Indexed locations window and click Advanced
> 5. In Advanced Options Window click Rebuild to rebuild all indexes in all
> locations.
>
> After the rebuild is finished, test if problem still persistes.
>
> Thanks & Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>


My System SpecsSystem Spec
Old 05-08-2007   #6 (permalink)
David


 
 

Re: Offline Files not indexed?

Hi

I am also having this problem with searching offline files that are indexed.
If I try and do a search within the offline folders, it doesn't find
anything (but I know there are files there that meet the search criteria).
The only way pick up on the files is to change to search to 'Indexed
Locations'. This is a pain, particularly when I only want to search within a
subset of my offline folders (eg: within one folder) to narrow the search.

Looking forward to a solution.

Cheers
David

"Richard Perry" wrote:

> I have followed your suggestions, and yes, the problem still persists.
>
> Richard
>
> "Sean Cai [MSFT]" <v-secai@online.microsoft.com> wrote in message
> news:THi1ieWjHHA.1440@TK2MSFTNGHUB02.phx.gbl...
> > Hello Richard,
> >
> > Please try the following steps to enable index on offline network driver:
> > 1. Start Indexing Options with the command "index Options"
> > 2. Click offline files then click Modify->show all locations
> > 3. Click continue on the popped up window and choose all the disk
> > partitions in the Indexed Locations window
> > 4. Close Indexed locations window and click Advanced
> > 5. In Advanced Options Window click Rebuild to rebuild all indexes in all
> > locations.
> >
> > After the rebuild is finished, test if problem still persistes.
> >
> > Thanks & Regards,
> >
> > Sean Cai, MCSE2000
> > Microsoft Online Support
> >
> > Get Secure! - www.microsoft.com/security
> > =====================================================
> > When responding to posts, please "Reply to Group" via your newsreader so
> > that others may learn and benefit from your issue.
> > =====================================================
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> >
> >

>
>

My System SpecsSystem Spec
Old 05-08-2007   #7 (permalink)
Sean Cai [MSFT]


 
 

Re: Offline Files not indexed?

Hello Richard,

Do you have encrypted files/folders in the offline files? Encrypted files
are not indexed by default. You can enable indexing on encrypted files by
select the "Index Encrypted Files" option in Advanced Index Option.

David, I think you can check this options as well.

Have a great day!

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

My System SpecsSystem Spec
Old 05-09-2007   #8 (permalink)
David


 
 

Re: Offline Files not indexed?

Hi Sean

My offline files are not encrypted.

Regards
David

"Sean Cai [MSFT]" wrote:

> Hello Richard,
>
> Do you have encrypted files/folders in the offline files? Encrypted files
> are not indexed by default. You can enable indexing on encrypted files by
> select the "Index Encrypted Files" option in Advanced Index Option.
>
> David, I think you can check this options as well.
>
> Have a great day!
>
> Best Regards,
>
> Sean Cai, MCSE2000
> Microsoft Online Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>

My System SpecsSystem Spec
Old 05-10-2007   #9 (permalink)
Sean Cai [MSFT]


 
 

Re: Offline Files not indexed?

Hello,

For your question, we will make some research and reply to you ASAP. Thanks
for your patience.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


My System SpecsSystem Spec
Old 05-14-2007   #10 (permalink)
Sean Cai [MSFT]


 
 

Re: Offline Files not indexed?

Hello,

I tested your problem, but I couldn't reproduce it. In my environment, the
offline files are indexed by default and can be searched without locate to
the offline files folder. Regarding my test, after set a share available
offline, the content of the share is stored in the %windir%\CSC folder and
it's indexed by default.

Please refer to the following steps to reset offline folders:
1. Take owner ship of the %windir%\CSC
2. Set permission for the logon account
3. Remove/move all the content in the csc folder
4. Check/set the properties of the folder: General->Adanvced->"For fast
searching, allow Indexing Service to index this folder"
5. Make share offline again and test the problem

I hope the steps could help you resolve your issue.

Best Regards,

Sean Cai, MCSE2000
Microsoft Online Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

My System SpecsSystem Spec
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