"Xiores" <Xiores@discussions.microsoft.com> wrote in message
> "Dave" wrote:
>> Are you talking about Bigfix?
>> I was able to upgrade XP MCE to Vista Home Premium.
>> Later, after Vista was working ok, I uninstalled the Gateway stuff, like
>> BigFix. And removed the recovery partition.
>> "Xiores" <Xiores@discussions.microsoft.com> wrote in message
>> >I am trying to remove Gateway Utilities froma gateway machine as Windows
>> > Ultimate upgrade will only complete to around 70%, then uninstall
>> > listing
>> > this program as the cause. I have searched hard drives, hidden files
>> > and
>> > registry entries and cannot find this program anywhere on my computer.
>> > Gateways only help is to reformat and use a clean install. I don't want
>> > to
>> > do
>> > that as I bought Ultimate for the upgrade feature to save re-installing
>> > 6
>> > gig
>> > of files. This is the ONLY issue I see listed in the windows upgrade
>> > adviser. ANY help would be appreciated.
>> No- not talking about big fix. The windows update advisor says I have
>> Gateway Uilities installed that is not compatible with Any version of
>> Vista an it needs to be removed. It does not show in installed programs,
>> hidden files, or the registry.
> Gateway says I should reformat and install a clean install. That defeats
> entire purpose of buying Ultimate for me to use the upgrade and not have
> reinstall 6 gigs of files and networking.
> The Vista upgrader (unfortunately) does not tell me where it FINDS this
> program, just I need to remove it. Even Gateway does not know how to
> it. I feel it is a registry entry remaining after it was deleted when the
> computer was first received. There are no programs under the gateway name
> the PC. It looks like if I want to use Vista, I will not be able to use
> upgrade feature. This is really making it hard.
Looking back at my report, the Gateway utilities was listed also, as needing
to be updated after installation. The only thing I uninstalled was Nero 7.
It was the only thing that the advisor said HAD to be removed before
I went ahead with the upgrade, and it's been working great for 3 months now.
Only problems I had was with HP printer software, Intel webcam, and Sony
phone cable/software, which wouldn't work.