Vista - Invalid keycode

I just bought an HP Pavilion desktop about a month ago. Wondows Vista was
alread installed on it and I did not receive a backup disk or anything like
that with my purchase. A few days ago after I logged onto my computer a
message popped up stating "The Windows Vista Home Premium product key you
typed is invalid for activation." My options are to retype the product key,
use my computer w/o Vista (I can only acess the internet), or have the HP
people help me. I do not have any sort of product key and the HP people
won't help. I have tried validating Vista but it says my version is not
genuine w/ the code [0xC004C4A8]. I have tried a system restore and several
self-help type sites and nothing has worked. What on earth can I do to fix
this problem?

"Lynne" <Lynne@discussions.microsoft.com> wrote in message
news:AE661E3B-8A83-4D23-9011-A6D3B7C87432@microsoft.com...
>I just bought an HP Pavilion desktop about a month ago. Wondows Vista was
> alread installed on it and I did not receive a backup disk or anything
> like
> that with my purchase. A few days ago after I logged onto my computer a
> message popped up stating "The Windows Vista Home Premium product key you
> typed is invalid for activation." My options are to retype the product
> key,
> use my computer w/o Vista (I can only acess the internet), or have the HP
> people help me. I do not have any sort of product key and the HP people
> won't help. I have tried validating Vista but it says my version is not
> genuine w/ the code [0xC004C4A8]. I have tried a system restore and
> several
> self-help type sites and nothing has worked. What on earth can I do to
> fix
> this problem?

take it back to the seller and claim a refund as its not fit for the purpose
you bought it for

your Vista product key will more than likely be on a sticker on the back of
your computer. find it and enter it. If it won't validate, select the
activate by phone option and call Microsoft. If you don't have a product
key on the machine, or didn't get a disk with the computer, than you most
likely got a pirated copy and should definitely try and ge3t your money
back.


"Lynne" <Lynne@discussions.microsoft.com> wrote in message
news:AE661E3B-8A83-4D23-9011-A6D3B7C87432@microsoft.com...
>I just bought an HP Pavilion desktop about a month ago. Wondows Vista was
> alread installed on it and I did not receive a backup disk or anything
> like
> that with my purchase. A few days ago after I logged onto my computer a
> message popped up stating "The Windows Vista Home Premium product key you
> typed is invalid for activation." My options are to retype the product
> key,
> use my computer w/o Vista (I can only acess the internet), or have the HP
> people help me. I do not have any sort of product key and the HP people
> won't help. I have tried validating Vista but it says my version is not
> genuine w/ the code [0xC004C4A8]. I have tried a system restore and
> several
> self-help type sites and nothing has worked. What on earth can I do to
> fix
> this problem?

Lynne;
What reason did HP give for not helping you?
If the computer is new and in warranty, they have to help.

Look on the bottom, back and sides for the Product Key.
If there is no Product Key anywhere, return to seller IMMEDIATELY.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Lynne" <Lynne@discussions.microsoft.com> wrote in message
news:AE661E3B-8A83-4D23-9011-A6D3B7C87432@microsoft.com...
>I just bought an HP Pavilion desktop about a month ago. Wondows
>Vista was
> alread installed on it and I did not receive a backup disk or
> anything like
> that with my purchase. A few days ago after I logged onto my
> computer a
> message popped up stating "The Windows Vista Home Premium product
> key you
> typed is invalid for activation." My options are to retype the
> product key,
> use my computer w/o Vista (I can only acess the internet), or have
> the HP
> people help me. I do not have any sort of product key and the HP
> people
> won't help. I have tried validating Vista but it says my version is
> not
> genuine w/ the code [0xC004C4A8]. I have tried a system restore and
> several
> self-help type sites and nothing has worked. What on earth can I do
> to fix
> this problem?

Thank you to everyone who posted. I was able to find the keycode (on the
back of the computer). I had to use the phone option of activating and
validating Vista. I really appreciate your help.

"Jupiter Jones [MVP]" wrote:

> Lynne;
> What reason did HP give for not helping you?
> If the computer is new and in warranty, they have to help.
>
> Look on the bottom, back and sides for the Product Key.
> If there is no Product Key anywhere, return to seller IMMEDIATELY.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Lynne" <Lynne@discussions.microsoft.com> wrote in message
> news:AE661E3B-8A83-4D23-9011-A6D3B7C87432@microsoft.com...
> >I just bought an HP Pavilion desktop about a month ago. Wondows
> >Vista was
> > alread installed on it and I did not receive a backup disk or
> > anything like
> > that with my purchase. A few days ago after I logged onto my
> > computer a
> > message popped up stating "The Windows Vista Home Premium product
> > key you
> > typed is invalid for activation." My options are to retype the
> > product key,
> > use my computer w/o Vista (I can only acess the internet), or have
> > the HP
> > people help me. I do not have any sort of product key and the HP
> > people
> > won't help. I have tried validating Vista but it says my version is
> > not
> > genuine w/ the code [0xC004C4A8]. I have tried a system restore and
> > several
> > self-help type sites and nothing has worked. What on earth can I do
> > to fix
> > this problem?
>
>

Lynne;
Glad to know you solved your problem.
Hopefully the phone call was short.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Lynne" <Lynne@discussions.microsoft.com> wrote in message
news:771C877E-BDD6-4946-8470-CB4205A35C79@microsoft.com...
> Thank you to everyone who posted. I was able to find the keycode
> (on the
> back of the computer). I had to use the phone option of activating
> and
> validating Vista. I really appreciate your help.

Jupiter Jones [MVP] wrote:

> Lynne;
> Glad to know you solved your problem.
> Hopefully the phone call was short.
>
Too bad she had to go through all this in the first place. Why would that
have happened with a new system preloaded with Fista?

Love and Kisses,
Doris

--
My Microsoft Hero (he loves this company!) ... http://tinyurl.com/yp9cn2
Title Says It All ... http://tinyurl.com/2ssodl

What is "Fista"?

And why do you ask me?
You should ask the computer manufacturer.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Doris Day - MFB" <snort@nospam.com> wrote in message
news:1178208369.913490@netadmin1.interbaun.net...
> Too bad she had to go through all this in the first place. Why would
> that
> have happened with a new system preloaded with Fista?
>
> Love and Kisses,
> Doris
>
> --
> My Microsoft Hero (he loves this company!) ...
> http://tinyurl.com/yp9cn2
> Title Says It All ... http://tinyurl.com/2ssodl