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| | >>>Vista returning from sleep mode and Office 2007<<< I tried posting this problem on the Microsoft.public.office.setup forum. Got little help there. Somebody suggested I come here.. I have a problem with all Office 2007 programs not working when I come back from Vista sleep mode. For example with Outlook 2007, upon clicking on the Send/Receive button I get no response. If I take the option "Let Outlook rescue the information", the window goes into light grey mode and sits there for 3-4 minutes. If I try and cancel the program instead it hangs. Ctrl+Alt+Del shows up as the tread "Not responding". "End tread" option takes a few minutes to close. Even if I try and shut down Vista the whole thing takes 2 minutes. It does not seem the be an Internet reconnect problem because I can use IE7 to get out fine. Same problem with Word and Excel. I never had a problem with Office 2003 on this same computer and am seriously thinking of going back to it. All other programs work fine upon returning from sleep mode. If I look at the the relevant Event viewer log I get:- Version=1 EventType=AppHangB1 EventTime=128226297098020000 ReportType=3 Consent=1 UploadTime=128226297153220000 Response.BucketId=13207437 Response.BucketTable=5 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=OUTLOOK.EXE Sig[1].Name=Application Version Sig[1].Value=12.0.4518.1014 Sig[2].Name=Application Timestamp Sig[2].Value=4542840f Sig[3].Name=Hang Signature Sig[3].Value=cf21 Sig[4].Name=Hang Type Sig[4].Value=0 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.0.6000.2.0.0.256.6 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Hang Signature 1 DynamicSig[22].Value=e000a9d9bab609eaa23c98ea35463a34 DynamicSig[23].Name=Additional Hang Signature 2 DynamicSig[23].Value=65a6 DynamicSig[24].Name=Additional Hang Signature 3 DynamicSig[24].Value=5f413fba7aae482e474f0aa9c202b839 DynamicSig[25].Name=Additional Hang Signature 4 DynamicSig[25].Value=cf21 DynamicSig[26].Name=Additional Hang Signature 5 DynamicSig[26].Value=e000a9d9bab609eaa23c98ea35463a34 DynamicSig[27].Name=Additional Hang Signature 6 DynamicSig[27].Value=65a6 DynamicSig[28].Name=Additional Hang Signature 7 DynamicSig[28].Value=5f413fba7aae482e474f0aa9c202b839 UI[3]=Microsoft Office Outlook is not responding UI[4]=If you restart or close the program, it will try to recover your information. UI[5]=Restart the program UI[6]=Restart the program UI[7]=Close the program State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped responding and was closed ConsentKey=AppHangXProcB1 AppName=Microsoft Office Outlook AppPath=C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE ReportDescription=A problem caused this program to stop interacting with Windows. Could somebody please give me some suggestions to work with. |
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