Windows Vista Forums

Reproducable Explorer crash

  1. #1


    Aus in HK Guest

    Reproducable Explorer crash

    Hi,
    I see many people are suffering Explorer crashes in Vista, well I am too.
    Machine is brand new, top shelf with a brand new clean install of Vista
    Ultimate.

    Crash scenario:
    - 2 explorer windows open, large icon view
    - Select and copy multiple files from one explorer window, (ctrl+C)
    - Paste files into other explorer window (ctrl+V)
    - as icon thumbnails are being drawn explorer crashes...

    Now, after some checking, the problem is only occurring when copying *.dds
    files. The thumbnails being drawn are from an extension by nVidia (part of
    their DDS tools). But my question is, why would explorer crash? I thought it
    would be more robust than that... is there a stability patch on it's way?

      My System SpecsSystem Spec

  2. #2


    zachd [MSFT] Guest

    Re: Reproducable Explorer crash


    What is the fault bucket data:
    http://zachd.com/pss/pss.html#bucket
    ? The bucket number is the key.

    Generally, when you load any code, you have to trust that it works right.
    The shell goes to lengths to protect against this type of thing, but at some
    point there will pretty much always be something an application can do to
    bring it all crashing down.

    If it really is only happening for DDS thumbnail extraction, it sounds like
    you may have already figured out the culprit and probably want to check with
    nVidia about this. But the fault information would probably be illuminative
    either way.

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Aus in HK" <Aus in HK@discussions.microsoft.com> wrote in message
    news:ED218884-50C4-4D8D-9193-DCA66532E448@microsoft.com...
    > Hi,
    > I see many people are suffering Explorer crashes in Vista, well I am too.
    > Machine is brand new, top shelf with a brand new clean install of Vista
    > Ultimate.
    >
    > Crash scenario:
    > - 2 explorer windows open, large icon view
    > - Select and copy multiple files from one explorer window, (ctrl+C)
    > - Paste files into other explorer window (ctrl+V)
    > - as icon thumbnails are being drawn explorer crashes...
    >
    > Now, after some checking, the problem is only occurring when copying *.dds
    > files. The thumbnails being drawn are from an extension by nVidia (part of
    > their DDS tools). But my question is, why would explorer crash? I thought
    > it
    > would be more robust than that... is there a stability patch on it's way?




      My System SpecsSystem Spec

  3. #3


    Joe Guidera Guest

    Re: Reproducable Explorer crash

    Sounds like nVidia has installed a shell handler and that's what's causing
    Explorer to crash.

    Joe

    "Aus in HK" <Aus in HK@discussions.microsoft.com> wrote in message
    news:ED218884-50C4-4D8D-9193-DCA66532E448@microsoft.com...
    > Hi,
    > I see many people are suffering Explorer crashes in Vista, well I am too.
    > Machine is brand new, top shelf with a brand new clean install of Vista
    > Ultimate.
    >
    > Crash scenario:
    > - 2 explorer windows open, large icon view
    > - Select and copy multiple files from one explorer window, (ctrl+C)
    > - Paste files into other explorer window (ctrl+V)
    > - as icon thumbnails are being drawn explorer crashes...
    >
    > Now, after some checking, the problem is only occurring when copying *.dds
    > files. The thumbnails being drawn are from an extension by nVidia (part of
    > their DDS tools). But my question is, why would explorer crash? I thought
    > it
    > would be more robust than that... is there a stability patch on it's way?



      My System SpecsSystem Spec

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