Vista - Firefox and the recent Windows Vista update

I realize that Windows does not provide support for Firefox, this is obvious.
But my problem with the browser seems directly related to the Windows Update
that I installed this past weekend, so I'm posting my question here.

Also please note that I have no choice but to use Firefox. I cannot use IE
because I depend on Microsoft Outlook Web Access for my job, and Microsoft
OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox is
the only browser I know of at the moment that works on Vista and also runs
OWA.)

So now that this is established, here is my problem:

I'm using Vista home premium edition - been using it for several months
without trouble. Saturday night, I download several Windows updates, and
then Sunday when I opened up my Firefox browser, it was shaking.

Actually, it's not the whole window that shakes. The contour of the window
stays in place, and the menus too. Just the pages themselves bounce up and
down. They just shake. Also on Sunday when this problem occurred, I noticed
all my Firefox bookmarks were gone. And also, not every page starts to shake
right away. Sometimes they stay still for a while, then when I click on
something or navigate away, the shaking starts again.

I immediately scanned for spyware and viruses - no problems there. I
scoured the internet for solutions. I read about other Firefox/Vista users
that used to have the same problem with shakes and bounces - and their
problems were all found to be related either to customized toolbars or to
"themes/skins." I've used neither. I have default everything.

Nonetheless, I tried all the standard fixes. I tried, as some others
suggested, to add new bookmarks and see if that stopped the problem. It
didn't. I even uninstalled Firefox, downloaded the install file and
reinstalled. No change.

So what's the deal - did the Windows update this weekend intentionally
cripple my Firefox use? Any fixes?

I had that happen when I removed some items from a toolbar. Putting
something back stopped the shaking.
I suppose you have tried checking the Mozilla boards?
http://kb.mozillazine.org/Window_shakes

Have you tried starting it in Safe Mode?

You might try uninstalling any Add-ons.



"MissVictoria" <MissVictoria@discussions.microsoft.com> wrote in message
news:4AE0D4FF-018F-40D8-9162-E6059A3160E8@microsoft.com...
>I realize that Windows does not provide support for Firefox, this is
>obvious.
> But my problem with the browser seems directly related to the Windows
> Update
> that I installed this past weekend, so I'm posting my question here.
>
> Also please note that I have no choice but to use Firefox. I cannot use
> IE
> because I depend on Microsoft Outlook Web Access for my job, and Microsoft
> OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox
> is
> the only browser I know of at the moment that works on Vista and also runs
> OWA.)
>
> So now that this is established, here is my problem:
>
> I'm using Vista home premium edition - been using it for several months
> without trouble. Saturday night, I download several Windows updates, and
> then Sunday when I opened up my Firefox browser, it was shaking.
>
> Actually, it's not the whole window that shakes. The contour of the
> window
> stays in place, and the menus too. Just the pages themselves bounce up
> and
> down. They just shake. Also on Sunday when this problem occurred, I
> noticed
> all my Firefox bookmarks were gone. And also, not every page starts to
> shake
> right away. Sometimes they stay still for a while, then when I click on
> something or navigate away, the shaking starts again.
>
> I immediately scanned for spyware and viruses - no problems there. I
> scoured the internet for solutions. I read about other Firefox/Vista
> users
> that used to have the same problem with shakes and bounces - and their
> problems were all found to be related either to customized toolbars or to
> "themes/skins." I've used neither. I have default everything.
>
> Nonetheless, I tried all the standard fixes. I tried, as some others
> suggested, to add new bookmarks and see if that stopped the problem. It
> didn't. I even uninstalled Firefox, downloaded the install file and
> reinstalled. No change.
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?

Are you using the latest firefox ?

I have Vista Home Basic, did the updates, and no problems at all.

All I think of is there is a possible problem with one of your add ons.

Try unloading them. The loss of your bookmarks is bizarre. It suggests
something is not right, true, but the program is fundamentally sound.


=?Utf-8?B?TWlzc1ZpY3Rvcmlh?= <MissVictoria@discussions.microsoft.com>
wrote in news:4AE0D4FF-018F-40D8-9162-E6059A3160E8@microsoft.com:

>
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?

I'm having the same problem. It just started happening yesterday. I
uninstalled and reinstalled it too. No good.





"MissVictoria" <MissVictoria@discussions.microsoft.com> wrote in message
news:4AE0D4FF-018F-40D8-9162-E6059A3160E8@microsoft.com...
>I realize that Windows does not provide support for Firefox, this is
>obvious.
> But my problem with the browser seems directly related to the Windows
> Update
> that I installed this past weekend, so I'm posting my question here.
>
> Also please note that I have no choice but to use Firefox. I cannot use
> IE
> because I depend on Microsoft Outlook Web Access for my job, and Microsoft
> OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox
> is
> the only browser I know of at the moment that works on Vista and also runs
> OWA.)
>
> So now that this is established, here is my problem:
>
> I'm using Vista home premium edition - been using it for several months
> without trouble. Saturday night, I download several Windows updates, and
> then Sunday when I opened up my Firefox browser, it was shaking.
>
> Actually, it's not the whole window that shakes. The contour of the
> window
> stays in place, and the menus too. Just the pages themselves bounce up
> and
> down. They just shake. Also on Sunday when this problem occurred, I
> noticed
> all my Firefox bookmarks were gone. And also, not every page starts to
> shake
> right away. Sometimes they stay still for a while, then when I click on
> something or navigate away, the shaking starts again.
>
> I immediately scanned for spyware and viruses - no problems there. I
> scoured the internet for solutions. I read about other Firefox/Vista
> users
> that used to have the same problem with shakes and bounces - and their
> problems were all found to be related either to customized toolbars or to
> "themes/skins." I've used neither. I have default everything.
>
> Nonetheless, I tried all the standard fixes. I tried, as some others
> suggested, to add new bookmarks and see if that stopped the problem. It
> didn't. I even uninstalled Firefox, downloaded the install file and
> reinstalled. No change.
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?

I just started Firefox in safe mode. I checked the box "Reset Bookmarks to
Default". It fixed the shaking problem............so far.




"MissVictoria" <MissVictoria@discussions.microsoft.com> wrote in message
news:4AE0D4FF-018F-40D8-9162-E6059A3160E8@microsoft.com...
>I realize that Windows does not provide support for Firefox, this is
>obvious.
> But my problem with the browser seems directly related to the Windows
> Update
> that I installed this past weekend, so I'm posting my question here.
>
> Also please note that I have no choice but to use Firefox. I cannot use
> IE
> because I depend on Microsoft Outlook Web Access for my job, and Microsoft
> OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox
> is
> the only browser I know of at the moment that works on Vista and also runs
> OWA.)
>
> So now that this is established, here is my problem:
>
> I'm using Vista home premium edition - been using it for several months
> without trouble. Saturday night, I download several Windows updates, and
> then Sunday when I opened up my Firefox browser, it was shaking.
>
> Actually, it's not the whole window that shakes. The contour of the
> window
> stays in place, and the menus too. Just the pages themselves bounce up
> and
> down. They just shake. Also on Sunday when this problem occurred, I
> noticed
> all my Firefox bookmarks were gone. And also, not every page starts to
> shake
> right away. Sometimes they stay still for a while, then when I click on
> something or navigate away, the shaking starts again.
>
> I immediately scanned for spyware and viruses - no problems there. I
> scoured the internet for solutions. I read about other Firefox/Vista
> users
> that used to have the same problem with shakes and bounces - and their
> problems were all found to be related either to customized toolbars or to
> "themes/skins." I've used neither. I have default everything.
>
> Nonetheless, I tried all the standard fixes. I tried, as some others
> suggested, to add new bookmarks and see if that stopped the problem. It
> didn't. I even uninstalled Firefox, downloaded the install file and
> reinstalled. No change.
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?

MissVictoria wrote:
> I realize that Windows does not provide support for Firefox, this is obvious.
> But my problem with the browser seems directly related to the Windows Update
> that I installed this past weekend, so I'm posting my question here.
>
> Also please note that I have no choice but to use Firefox. I cannot use IE
> because I depend on Microsoft Outlook Web Access for my job, and Microsoft
> OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox is
> the only browser I know of at the moment that works on Vista and also runs
> OWA.)
>
> So now that this is established, here is my problem:
>
> I'm using Vista home premium edition - been using it for several months
> without trouble. Saturday night, I download several Windows updates, and
> then Sunday when I opened up my Firefox browser, it was shaking.
>
> Actually, it's not the whole window that shakes. The contour of the window
> stays in place, and the menus too. Just the pages themselves bounce up and
> down. They just shake. Also on Sunday when this problem occurred, I noticed
> all my Firefox bookmarks were gone. And also, not every page starts to shake
> right away. Sometimes they stay still for a while, then when I click on
> something or navigate away, the shaking starts again.
>
> I immediately scanned for spyware and viruses - no problems there. I
> scoured the internet for solutions. I read about other Firefox/Vista users
> that used to have the same problem with shakes and bounces - and their
> problems were all found to be related either to customized toolbars or to
> "themes/skins." I've used neither. I have default everything.
>
> Nonetheless, I tried all the standard fixes. I tried, as some others
> suggested, to add new bookmarks and see if that stopped the problem. It
> didn't. I even uninstalled Firefox, downloaded the install file and
> reinstalled. No change.
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?
>

What updates were downloaded? I'm using firefox and thunderbird and
have not experienced any of the problems with shakes. I believe in the
past, people just reset there bookmarks, and one person added a different
theme and it went away. But that was then, this appears to be something
new. Strange that it would start happening again.

"MissVictoria" <MissVictoria@discussions.microsoft.com> wrote in message
news:4AE0D4FF-018F-40D8-9162-E6059A3160E8@microsoft.com...
>I realize that Windows does not provide support for Firefox, this is
>obvious.
> But my problem with the browser seems directly related to the Windows
> Update
> that I installed this past weekend, so I'm posting my question here.
>
> Also please note that I have no choice but to use Firefox. I cannot use
> IE
> because I depend on Microsoft Outlook Web Access for my job, and Microsoft
> OWA is not yet compatible with Vista/IE7. (I know, it's odd, but Firefox
> is
> the only browser I know of at the moment that works on Vista and also runs
> OWA.)
>
> So now that this is established, here is my problem:
>
> I'm using Vista home premium edition - been using it for several months
> without trouble. Saturday night, I download several Windows updates, and
> then Sunday when I opened up my Firefox browser, it was shaking.
>
> Actually, it's not the whole window that shakes. The contour of the
> window
> stays in place, and the menus too. Just the pages themselves bounce up
> and
> down. They just shake. Also on Sunday when this problem occurred, I
> noticed
> all my Firefox bookmarks were gone. And also, not every page starts to
> shake
> right away. Sometimes they stay still for a while, then when I click on
> something or navigate away, the shaking starts again.
>
> I immediately scanned for spyware and viruses - no problems there. I
> scoured the internet for solutions. I read about other Firefox/Vista
> users
> that used to have the same problem with shakes and bounces - and their
> problems were all found to be related either to customized toolbars or to
> "themes/skins." I've used neither. I have default everything.
>
> Nonetheless, I tried all the standard fixes. I tried, as some others
> suggested, to add new bookmarks and see if that stopped the problem. It
> didn't. I even uninstalled Firefox, downloaded the install file and
> reinstalled. No change.
>
> So what's the deal - did the Windows update this weekend intentionally
> cripple my Firefox use? Any fixes?


I just accessed my corporate OWA from within IE7 on Vista without issue.
What errors are you receiving when you attempt to access your OWA from
IE7/Vista?

Lang