Vista - Using anti-virus and security on Vista

"ray" <ray@zianet.com> wrote in message
newsan.2007.05.22.03.10.48.571328@zianet.com...
> On Mon, 21 May 2007 19:06:02 -0700, bradleywold wrote:
>
>> I bought a desktop this past weekend from Best Buy. It will be delivered
>> and
>> hooked up this coming week from Geek Squad. But the salesman told me
>> that I
>> had to used their anti-virus software (don't know what it is) and spyware
>> protection for Vista. In other words I could not use any freeware or my
>> own
>> anti-virus or Spyware protection. I am currently using Avast Home free
>> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
>> because I also have Comcast broadband, I use McAfee on my other laptop
>> with
>> XP. So is the true or is Best Buy giving me a bunch of BS? I would like
>> to
>> know before the Geek Squad hooks it up, so I might return the 2 software
>> programs, and call them liars. Thanks
>
> I expect they meant that they could only be responsible for what they
> install - beyond that you're on your own.
>
Bradleywold,
My wife's Gateway Laptop came with Norton pre installed on it, I think they
aare jerking your chain...
MB

I bought a desktop this past weekend from Best Buy. It will be delivered and
hooked up this coming week from Geek Squad. But the salesman told me that I
had to used their anti-virus software (don't know what it is) and spyware
protection for Vista. In other words I could not use any freeware or my own
anti-virus or Spyware protection. I am currently using Avast Home free
version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
because I also have Comcast broadband, I use McAfee on my other laptop with
XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
know before the Geek Squad hooks it up, so I might return the 2 software
programs, and call them liars. Thanks
--
Brad

"bradleywold" wrote
>I bought a desktop this past weekend from Best Buy. It will be delivered
>and
> hooked up this coming week from Geek Squad. But the salesman told me that
> I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my
> own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop
> with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like
> to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks

That's BS. I use Avast free for AV on Vista Ultimate. It works fine.

--
Rock [MS-MVP User/Shell]

From: "bradleywold" <bgw953@duscussion.microfoft.com>

| I bought a desktop this past weekend from Best Buy. It will be delivered and
| hooked up this coming week from Geek Squad. But the salesman told me that I
| had to used their anti-virus software (don't know what it is) and spyware
| protection for Vista. In other words I could not use any freeware or my own
| anti-virus or Spyware protection. I am currently using Avast Home free
| version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
| because I also have Comcast broadband, I use McAfee on my other laptop with
| XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
| know before the Geek Squad hooks it up, so I might return the 2 software
| programs, and call them liars. Thanks
| --
| Brad

Avast will happily work on Vista.

As for anti spyware, I suggest SuperAntiSpyware
http://www.superantispyware.com/supe...freevspro.html


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

bradleywold wrote:
> I bought a desktop this past weekend from Best Buy. It will be delivered and
> hooked up this coming week from Geek Squad. But the salesman told me that I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks

This is complete and utter garbage and typical of Best Buy. This just
happened to a client of mine; luckily she called me first and was
prepared. What Best Buy does is offer a really good deal on a computer,
sometimes even with a printer thrown in. Then they'll do what is called
an "up-sell"; i.e., try to sell you "enhancements" such as their
antivirus, their setup, their "fixing" the printer to work with Vista
(just means downloading the proper drivers from the printer mftr.'s
website), etc. It was going to cost my client $300 more (plus the cost
for the antivirus program) for this nonsense! So the "great deal" on the
computer (which was really just a loss-leader anyway) isn't such a great
deal any more.

If you still want the Geek Squad to come to your house and hook you up,
that's fine if you really don't feel you can do this yourself. It isn't
very difficult. Or consider calling around and seeing what an
independent local computer professional would charge instead. Most of us
computer pros who deal with home and small business users do not charge
as much as the Geek Squad and usually do a better job. Ask friends for
recommendations.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Bradleywold,

Your computer comes with the preinstalled Antivirus & Vista installs Windows
Defender. With the initial startup these two will be in use but by no means
are you limited to these. In fact, I first disabled Mcafee's trial & Windows
Defender immediately and installed my beloved Kaspersky IS 6. Kaspersky
works so well that I only use Windows Defender on a weekly basis just to
make sure no spyware has snuck through. But again, Kaspersky works so well
I'm confident that I don't need 'Defender' at all times.
But yes, you can uninstall & install any software you wish, it's your
computer now, not Best Buy's.

Drew
..
"bradleywold" <bgw953@duscussion.microfoft.com> wrote in message
news:FA15BA1A-6640-4683-BC65-6F03908F8F7E@microsoft.com...
>I bought a desktop this past weekend from Best Buy. It will be delivered
>and
> hooked up this coming week from Geek Squad. But the salesman told me that
> I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my
> own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop
> with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like
> to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks
> --
> Brad

On Mon, 21 May 2007 19:06:02 -0700, bradleywold wrote:

> I bought a desktop this past weekend from Best Buy. It will be delivered and
> hooked up this coming week from Geek Squad. But the salesman told me that I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks

I expect they meant that they could only be responsible for what they
install - beyond that you're on your own.

The sales people at Best Buy are not well informed or well trained. What can
you expect at the wages Best Buy pays.

The only knowledgeable person in the computer isles is likely a shopper who
has computers as his/her hobby.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"bradleywold" <bgw953@duscussion.microfoft.com> wrote in message
news:FA15BA1A-6640-4683-BC65-6F03908F8F7E@microsoft.com...
>I bought a desktop this past weekend from Best Buy. It will be delivered
>and
> hooked up this coming week from Geek Squad. But the salesman told me that
> I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my
> own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop
> with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like
> to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks
> --
> Brad

just a selling technique to get more profits.

tell them you intend to use a virus program/firewall of your choice and do not install theirs or take the computer back.

there are several virus/firewall programs that work just find on vista 32 or 64 bit.



mikeyhsd@comcast.net



"bradleywold" <bgw953@duscussion.microfoft.com> wrote in message news:FA15BA1A-6640-4683-BC65-6F03908F8F7E@microsoft.com...
I bought a desktop this past weekend from Best Buy. It will be delivered and
hooked up this coming week from Geek Squad. But the salesman told me that I
had to used their anti-virus software (don't know what it is) and spyware
protection for Vista. In other words I could not use any freeware or my own
anti-virus or Spyware protection. I am currently using Avast Home free
version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
because I also have Comcast broadband, I use McAfee on my other laptop with
XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
know before the Geek Squad hooks it up, so I might return the 2 software
programs, and call them liars. Thanks
--
Brad

--
Brad


"bradleywold" wrote:

> I bought a desktop this past weekend from Best Buy. It will be delivered and
> hooked up this coming week from Geek Squad. But the salesman told me that I
> had to used their anti-virus software (don't know what it is) and spyware
> protection for Vista. In other words I could not use any freeware or my own
> anti-virus or Spyware protection. I am currently using Avast Home free
> version, and Webroot Spyware from MSN, because I have MSN as an ISP. And
> because I also have Comcast broadband, I use McAfee on my other laptop with
> XP. So is the true or is Best Buy giving me a bunch of BS? I would like to
> know before the Geek Squad hooks it up, so I might return the 2 software
> programs, and call them liars. Thanks
> --
> Brad


I have read all the post so far, and most of them are helpful and has
answered my questions and concerns. I appreciate them. They have convince
me to take a trip to Best Buy, and have a little talk with the manager (tell
them how much they are liars), and cancel the Geek Squad trip to my house,
and hook that desktop myself, and try and install my own programs. Trial and
error. Thanks for your post. I am sure I will be back.