i have a new hp dv9000 desktop and vista became corrupt so i had to re
install everything because of a bad file.....now my webcam 1.3 MP (builtinto
the screen top) is not working. the "driver" says it is fine and working but
the program i had used (windows media center) does not have a record option
like iot had before the entire breakdown of vista....by the way the computer
is about a month old and the inability to start up was about a week after
opening the box.... could somepne please help?

"oblivious" <oblivious@discussions.microsoft.com> wrote in message
news:01483C4F-BE84-474B-99BE-BB0817D2C578@microsoft.com...
>i have a new hp dv9000 desktop and vista became corrupt so i had to re
> install everything because of a bad file.....now my webcam 1.3 MP
> (builtinto
> the screen top) is not working. the "driver" says it is fine and working
> but
> the program i had used (windows media center) does not have a record
> option
> like iot had before the entire breakdown of vista....by the way the
> computer
> is about a month old and the inability to start up was about a week after
> opening the box.... could somepne please help?

How can Vista become corrupted? Maybe, you installed something that took
Vista out that was non Vista compliant, which I did do that on the HP dv9000
today. Maybe, you could have restored the O/S to a previous restore point
that was good to solve the issue, without having to reinstall Vista.

Anyway, you have a 1 yr software support from HP, if you have not upgraded
the Vista O/S. You have 180 days of support from MS for Vista and MS
products running on Vista. You can call MS for support or HP.

"Mr. Arnold" <MR. Arnold@Arnold.com> wrote

> "oblivious" wrote
>>i have a new hp dv9000 desktop and vista became corrupt so i had to re
>> install everything because of a bad file.....now my webcam 1.3 MP
>> (builtinto
>> the screen top) is not working. the "driver" says it is fine and working
>> but
>> the program i had used (windows media center) does not have a record
>> option
>> like iot had before the entire breakdown of vista....by the way the
>> computer
>> is about a month old and the inability to start up was about a week after
>> opening the box.... could somepne please help?
>
> How can Vista become corrupted? Maybe, you installed something that took
> Vista out that was non Vista compliant, which I did do that on the HP
> dv9000 today. Maybe, you could have restored the O/S to a previous restore
> point that was good to solve the issue, without having to reinstall Vista.
>
> Anyway, you have a 1 yr software support from HP, if you have not upgraded
> the Vista O/S. You have 180 days of support from MS for Vista and MS
> products running on Vista. You can call MS for support or HP.

MS does not provide support for OEM installations.

--
Rock [MS-MVP User/Shell]

I have a dv9000 also, you can find the updated webcam drivers on the hp site
under software and drivers for the dv9000. For some reason mine just stopped
working one day. I installed the updated drivers and it is workng fine now.
As for Vista I have no problems with my dv9000. Spectacular performance and
reliability.
"Rock" <Rock@nospam.net> wrote in message
news:%236FB5hQnHHA.1240@TK2MSFTNGP04.phx.gbl...
> "Mr. Arnold" <MR. Arnold@Arnold.com> wrote
>
>> "oblivious" wrote
>>>i have a new hp dv9000 desktop and vista became corrupt so i had to re
>>> install everything because of a bad file.....now my webcam 1.3 MP
>>> (builtinto
>>> the screen top) is not working. the "driver" says it is fine and working
>>> but
>>> the program i had used (windows media center) does not have a record
>>> option
>>> like iot had before the entire breakdown of vista....by the way the
>>> computer
>>> is about a month old and the inability to start up was about a week
>>> after
>>> opening the box.... could somepne please help?
>>
>> How can Vista become corrupted? Maybe, you installed something that took
>> Vista out that was non Vista compliant, which I did do that on the HP
>> dv9000 today. Maybe, you could have restored the O/S to a previous
>> restore point that was good to solve the issue, without having to
>> reinstall Vista.
>>
>> Anyway, you have a 1 yr software support from HP, if you have not
>> upgraded the Vista O/S. You have 180 days of support from MS for Vista
>> and MS products running on Vista. You can call MS for support or HP.
>
> MS does not provide support for OEM installations.
>
> --
> Rock [MS-MVP User/Shell]