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| | #1 (permalink) |
| | not starting correctly I need help, I have a compaq presario notebook, which came with windows vista, when I went to start it up this morning it came up with the message of it hadn't been shut down correctly and gave me the option to start up in one of the 3 safe mode options or start normaly, so I chose to start up normaly and so it started, by showing the loading bar then went to the windows symbol, then flashed a picture of my desktop then the screen went black, so I restarted several times with the same results, I then tried booting in safe mode and it displayed the Icons and everything with the safe mode showing in the 4 corners of the screen, and stayed just fine so I then restarted my computer again, and it did the same thing (just not the start up options safe mode, normal....ect....) it did the load screen with the bar, the windows symbol, showed my desktop for a few seconds and went black, any ideas on what I can do? It worked fine las night and I don't know what to do, I appreciate any and all help. Jake |
My System Specs![]() |
| | #2 (permalink) |
| | Re: not starting correctly Hi Jake. If you installed anything last night before shutting it down, start up in safe mode and remove whatever you installed (either hardware or software). If you didn't install anything, I would suggest calling the laptop manufacturer. Thanks, Gloria -- Gloria Boyer Windows User Assistance team Microsoft Corporation |
My System Specs![]() |
| | #3 (permalink) |
| | Re: not starting correctly Jake - As a first step do "Safe mode>Start>Acessories>System tools>System restore> Follow steps to resore. "Jake" <Jake@discussions.microsoft.com> wrote in message news:2B50C68A-411C-49BC-8B2B-661BB63F3C34@microsoft.com... >I need help, I have a compaq presario notebook, which came with windows > vista, when I went to start it up this morning it came up with the message > of > it hadn't been shut down correctly and gave me the option to start up in > one > of the 3 safe mode options or start normaly, so I chose to start up > normaly > and so it started, by showing the loading bar then went to the windows > symbol, then flashed a picture of my desktop then the screen went black, > so I > restarted several times with the same results, I then tried booting in > safe > mode and it displayed the Icons and everything with the safe mode showing > in > the 4 corners of the screen, and stayed just fine so I then restarted my > computer again, and it did the same thing (just not the start up options > safe > mode, normal....ect....) it did the load screen with the bar, the windows > symbol, showed my desktop for a few seconds and went black, any ideas on > what > I can do? It worked fine las night and I don't know what to do, I > appreciate > any and all help. > > Jake |
My System Specs![]() |
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