Windows Vista Forums

LiveKernelEvent

  1. #1


    krzychu Guest

    LiveKernelEvent

    I have encounter a problem,
    My video card :Nvidia geforce go 6100 and the driver version 7.15.10.9755
    the error Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057

    Files that help describe the problem (some files may no longer be available)
    WD-20070511-1550.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 117
    BCP1: 931EA8A0
    BCP2: 88DC5E40
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 04d29997-5515-4ac3-b109-ec07437a2b8f
    ---------------------------------------------------------------------------------
    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057

    Files that help describe the problem (some files may no longer be available)
    WD-20070501-2143.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 117
    BCP1: 84BA2F38
    BCP2: 885C5E40
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: f1b74a74-e8ee-4410-8245-3e13ab8e067d


      My System SpecsSystem Spec

  2.   


  3. #2


    Homer Schwartz Guest

    Re: LiveKernelEvent

    Have you tried a Google Search and also have you tried to update the drivers
    to the latest?


    "krzychu" <krzychu@discussions.microsoft.com> wrote in message
    news:6ADDE148-DF57-4328-B21D-F9AAB94508DD@microsoft.com...
    >I have encounter a problem,
    > My video card :Nvidia geforce go 6100 and the driver version 7.15.10.9755
    > the error Description
    > A problem with your video hardware caused Windows to stop working
    > correctly.
    >
    > Problem signature
    > Problem Event Name: LiveKernelEvent
    > OS Version: 6.0.6000.2.0.0.768.3
    > Locale ID: 2057
    >
    > Files that help describe the problem (some files may no longer be
    > available)
    > WD-20070511-1550.dmp
    > sysdata.xml
    > Version.txt
    >
    > Extra information about the problem
    > BCCode: 117
    > BCP1: 931EA8A0
    > BCP2: 88DC5E40
    > BCP3: 00000000
    > BCP4: 00000000
    > OS Version: 6_0_6000
    > Service Pack: 0_0
    > Product: 768_1
    > Server information: 04d29997-5515-4ac3-b109-ec07437a2b8f
    > ---------------------------------------------------------------------------------
    > Problem signature
    > Problem Event Name: LiveKernelEvent
    > OS Version: 6.0.6000.2.0.0.768.3
    > Locale ID: 2057
    >
    > Files that help describe the problem (some files may no longer be
    > available)
    > WD-20070501-2143.dmp
    > sysdata.xml
    > Version.txt
    >
    > Extra information about the problem
    > BCCode: 117
    > BCP1: 84BA2F38
    > BCP2: 885C5E40
    > BCP3: 00000000
    > BCP4: 00000000
    > OS Version: 6_0_6000
    > Service Pack: 0_0
    > Product: 768_1
    > Server information: f1b74a74-e8ee-4410-8245-3e13ab8e067d
    >



      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Feb 2008
    Posts : 1
    Vista Business 32bits
    Local Time: 01:22 PM


     

    Re: LiveKernelEvent

    Hi,
    I've had the same issue appearing suddenly on a Dell M1330 with a NVidia GeForce 8400M GS, after 5 months of use : The computer would freeze randomly (usually after some minutes, depending on the applications open), then the screen turned black, and vertical lines would started appearing, progressively filling the screen with white. It often happened also when rebooting the machine afterwards, and sometimes even the BIOS screen would appear wrong (e.g. some blue patterns instead of the usual black background).
    THIS IS MOST LIKELY *NOT* A DRIVER PROBLEM, BUT A HARDWARE PROBLEM INSTEAD.
    (the messages from people having reinstalled windows or changed drivers without success should confirm this if there is any doubt left).
    I've called the Dell support, and we came to the conclusion that it was NOT a driver problem, since I've had issues when running on the VGA driver too (although without freezing the machine), and the BIOS screen corruption also indicated that windows wasn't in cause.
    So they started by replacing the motherboard, since it has the gfx card embedded in it. Unfortunately, this didn't change a thing, so the gfx card was out of cause too. Next thing, we changed the RAM modules and the heatsink, and there bingo ! No more freezes and weird screens after that. I couldn't say for sure which one was the culprit, it could be the memory that took a hit (that's rather common after all) or the heatsink that didn't work as good anymore, or even a combination of the two.
    Anyway, since I haven't found any information myself about this problem when I was googling for it, I thought this could be useful to others. First start by checking your gfx card and the heatsink, it's possibly just a overheating problem. If you have shared memory, try changing the RAM modules if you have any at hand. Finally, if your computer is still under warranty, make sure to get the support to replace the gfx card or the RAM if you have any reasonable doubt they're in cause (and if you have a good support...).
    Hope this helps, good luck !
    nb1: Oddly enough, I did run all the diagnostics tools provided by Dell, including a 2-hour full memory test that passed. So no matter what the tests tell you, they're not 100% reliable.
    nb2: one tips: if you need to use your machine while waiting for the support to replace the hardware, try switching to the standard VGA driver or run in failsafe mode. This way the graphics engine is greatly limited (no more Aero, less memory, etc.) but then it puts less strain on the machine and makes it rather stable. That's how I've done while waiting for the replacement pieces, as it's my work laptop. I did see some strange patterns on the screen occasionally, but no system freeze at least.

      My System SpecsSystem Spec

  5. #4



    Newbie
    Join Date : Feb 2008
    Posts : 1
    Vista Home Premium 32bit
    Local Time: 08:22 PM


     

    Re: LiveKernelEvent

    Wow, my XPS M1330 just started doing this yesterday, and I couldn't figure out what the problem is. However, it's ok today.. :-S

      My System SpecsSystem Spec

  6. #5


    Sparks Guest

    Re: LiveKernelEvent

    I am so glad you posted this. Last week my Dell M1330 (after working fine for
    6 months) started to freeze randomly, then the screen goes black,. Once this
    happened, I would have to press the power button to first turn the machine
    off, wait then press the power button to turn the machine on. However,
    instead of re-booting the laptop screen would put of vertical lines of all
    different colors and a smudge pattern across the screen. One out of ten times
    the computer would manage to re-boot. The other nine times, I would have to
    power down, and try again, often 15 times in a row before the machine would
    boot up VISTA.

    After spending considerable time on the events log (when the computer was
    running) I noticed an error nvlddmkm - display driver stopped responding.

    I spent a day on the phone with Dell and they assured me it was a software
    problem and I would have to wait till Microsoft put out a fix. After going
    over all the diagnostics tests, even ran the long 2 hour full test, they all
    passed. The gfx card has never installed properly on the laptop, and when I
    try to install the latest driver, I get a warning saying, "VISTA has not been
    detected, driver will not install". I get this error message from both the
    Dell driver downloads and the NVidia driver downloads. This computer only
    runs VISTA.

    Since Dell assured me that my problems were software issues, I made sure all
    my driver updates and VISTA updates were current from the Dell website and
    Microsoft website, and any other update that I could see necessary, only the
    NVidia driver and the BIOS flash (too scared to do in case the computer
    freezes while doing it) were done. This did NOT fix anything.

    I have gone through and uninstalled drivers, in an attempt to get back to
    the date where the computer was working, even though the log indicated no
    updates had happened since the first crash. This did NOT change anything.

    If my problems are due to overheating, how do I know if it has damaged the
    computer?
    How do I convince Dell that this is a hardware problem (since it passed all
    the hardware tests) and not a driver problem (if it is)?

    Dell XPS M1330
    VISTA Home Premium
    Intel(R) Core 2Duo Processor T7100
    NVidia 8400M GS
    32-bit
    4GB (2x2048MB) 667 MHz Dual Channel DDR2 SDRAM




    "supermembrax" wrote:

    >
    > Hi,
    >
    > I've had the same issue appearing suddenly on a Dell M1330 with a
    > NVidia GeForce 8400M GS, after 5 months of use : The computer would
    > freeze randomly (usually after some minutes, depending on the
    > applications open), then the screen turned black, and vertical lines
    > would started appearing, progressively filling the screen with white. It
    > often happened also when rebooting the machine afterwards, and sometimes
    > even the BIOS screen would appear wrong (e.g. some blue patterns instead
    > of the usual black background).
    >
    > THIS IS MOST LIKELY *NOT* A DRIVER PROBLEM, BUT A HARDWARE PROBLEM
    > INSTEAD.
    > (the messages from people having reinstalled windows or changed drivers
    > without success should confirm this if there is any doubt left).
    >
    > I've called the Dell support, and we came to the conclusion that it was
    > NOT a driver problem, since I've had issues when running on the VGA
    > driver too (although without freezing the machine), and the BIOS screen
    > corruption also indicated that windows wasn't in cause.
    >
    > So they started by replacing the motherboard, since it has the gfx card
    > embedded in it. Unfortunately, this didn't change a thing, so the gfx
    > card was out of cause too. Next thing, we changed the RAM modules and
    > the heatsink, and there bingo ! No more freezes and weird screens after
    > that. I couldn't say for sure which one was the culprit, it could be the
    > memory that took a hit (that's rather common after all) or the heatsink
    > that didn't work as good anymore, or even a combination of the two.
    >
    > Anyway, since I haven't found any information myself about this problem
    > when I was googling for it, I thought this could be useful to others.
    > First start by checking your gfx card and the heatsink, it's possibly
    > just a overheating problem. If you have shared memory, try changing the
    > RAM modules if you have any at hand. Finally, if your computer is still
    > under warranty, make sure to get the support to replace the gfx card or
    > the RAM if you have any reasonable doubt they're in cause (and if you
    > have a good support...).
    >
    > Hope this helps, good luck !
    >
    > nb1: Oddly enough, I did run all the diagnostics tools provided by
    > Dell, including a 2-hour full memory test that passed. So no matter what
    > the tests tell you, they're not 100% reliable.
    > nb2: one tips: if you need to use your machine while waiting for the
    > support to replace the hardware, try switching to the standard VGA
    > driver or run in failsafe mode. This way the graphics engine is greatly
    > limited (no more Aero, less memory, etc.) but then it puts less strain
    > on the machine and makes it rather stable. That's how I've done while
    > waiting for the replacement pieces, as it's my work laptop. I did see
    > some strange patterns on the screen occasionally, but no system freeze
    > at least.
    >
    >
    > --
    > supermembrax
    > Posted via http://www.vistaheads.com
    >
    >

      My System SpecsSystem Spec

  7. #6


    techgirly Guest

    Re: LiveKernelEvent


    I have the same problem. The problem started when I installed Vista on
    it. I always had Xp on it cause I only had 1gb ddr2 ram, but I upgraded
    it to 4gb and is suddenly didn't work anymore. So I put in 2.5gb and
    installed vista. Then I had put in the other stick and it worked fine,
    up till now.
    It's started to freez up when I was playing games.(and not games with
    the highest specifications) It said my graphics card did not work
    properly, so I tried to reinstall the driver, but then, the notebook
    didn't even start anymore.
    It did not get any further than the microsoft loading bar, after that
    the screen turend black. It did not run my os(maybe it did but I
    couldn't see it)
    I couldn't even format cause when I put in the vista cdrom it also did
    not get further than the loading bar. So I did a full system whipe. But
    that still didn't help. So I put in 2.5gb again and then it did start
    the setup of vista. But it still says that my graphics card was not
    working properly and it was talking about the livekernelevent.
    I have one of those graphics cards that "steals" from your ram. But I
    only have a 32 bit os. So that doesn't support the whole 4gb. Just
    around 3.5gb.(I do not know the exact number) But my question is: could
    it be that my graphics card is trying to "steal" from the part that's
    not being used?
    Please don't start calling me names like idiot when I'm totally
    wrong^^
    It was just a theory, and if somebody knows the answer, please post a
    reply.
    Thanks in advance.
    Diana


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      My System SpecsSystem Spec


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