Windows Vista Forums

New computer w/Vista: Blue screen

  1. #1


    kasey428 Guest

    New computer w/Vista: Blue screen

    I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    Processor E6320 last week. Naturally it came with Vista. (The system is
    just different enough to cause me headaches.) Problem: Starting today while
    streaming music to Windows Media Player 11, the computer crashed and the blue
    screen made its appearance. I rebooted started the stream again, again the
    blue screen. It happened two more times streaming from a different site.
    Immediately prior to the crash, the stream "stutters" and then there is a
    piercing noise signaling it is about to go. I listened to streamed music on
    Saturday and didn't have a problem. Could it be Vista, MS Media Player or
    the computer? I listened to this site on my XP system for 2 years and had no
    problems.

    --
    kc

      My System SpecsSystem Spec

  2.   


  3. #2


    Paul Smith Guest

    Re: New computer w/Vista: Blue screen

    I'd suspect either some software that has been installed or a driver issue.
    Have you sent the crash report off using 'Problem Reports and Solutions' in
    Control Panel -> System to see if they've got the crash on record and have a
    solution yet?

    --
    Paul Smith,
    Yeovil, UK.
    Microsoft MVP Windows Shell/User.
    http://www.windowsresource.net/

    *Remove nospam. to reply by e-mail*


    "kasey428" <kasey428@discussions.microsoft.com> wrote in message
    news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
    >I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    > Processor E6320 last week. Naturally it came with Vista. (The system is
    > just different enough to cause me headaches.) Problem: Starting today
    > while
    > streaming music to Windows Media Player 11, the computer crashed and the
    > blue
    > screen made its appearance. I rebooted started the stream again, again
    > the
    > blue screen. It happened two more times streaming from a different site.
    > Immediately prior to the crash, the stream "stutters" and then there is a
    > piercing noise signaling it is about to go. I listened to streamed music
    > on
    > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
    > the computer? I listened to this site on my XP system for 2 years and had
    > no
    > problems.



      My System SpecsSystem Spec

  4. #3


    kasey428 Guest

    Re: New computer w/Vista: Blue screen

    No I have not. I am still stumbling around the interface Vista and did not
    locate the "problem report & solutions". I will check tonight and see what
    is there. I have not loaded any software since Friday and like I said
    everything was fine (at least with Media Player) through Sunday. Yesterday
    it simply wouldn't cooperate.
    --
    kc


    "Paul Smith" wrote:

    > I'd suspect either some software that has been installed or a driver issue.
    > Have you sent the crash report off using 'Problem Reports and Solutions' in
    > Control Panel -> System to see if they've got the crash on record and have a
    > solution yet?
    >
    > --
    > Paul Smith,
    > Yeovil, UK.
    > Microsoft MVP Windows Shell/User.
    > http://www.windowsresource.net/
    >
    > *Remove nospam. to reply by e-mail*
    >
    >
    > "kasey428" <kasey428@discussions.microsoft.com> wrote in message
    > news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
    > >I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    > > Processor E6320 last week. Naturally it came with Vista. (The system is
    > > just different enough to cause me headaches.) Problem: Starting today
    > > while
    > > streaming music to Windows Media Player 11, the computer crashed and the
    > > blue
    > > screen made its appearance. I rebooted started the stream again, again
    > > the
    > > blue screen. It happened two more times streaming from a different site.
    > > Immediately prior to the crash, the stream "stutters" and then there is a
    > > piercing noise signaling it is about to go. I listened to streamed music
    > > on
    > > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
    > > the computer? I listened to this site on my XP system for 2 years and had
    > > no
    > > problems.

    >


      My System SpecsSystem Spec

  5. #4


    kasey428 Guest

    Re: New computer w/Vista: Blue screen

    It has crashed 9 times now. Each time when streaming audio. This is not
    good. All instances have been reported through the 'Problem Reports &
    Solutions" and there are no solutions as of 8 PM today.

    Will I ever get to listen to NPR on the web again?
    --
    kc


    "Paul Smith" wrote:

    > I'd suspect either some software that has been installed or a driver issue.
    > Have you sent the crash report off using 'Problem Reports and Solutions' in
    > Control Panel -> System to see if they've got the crash on record and have a
    > solution yet?
    >
    > --
    > Paul Smith,
    > Yeovil, UK.
    > Microsoft MVP Windows Shell/User.
    > http://www.windowsresource.net/
    >
    > *Remove nospam. to reply by e-mail*
    >
    >
    > "kasey428" <kasey428@discussions.microsoft.com> wrote in message
    > news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
    > >I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    > > Processor E6320 last week. Naturally it came with Vista. (The system is
    > > just different enough to cause me headaches.) Problem: Starting today
    > > while
    > > streaming music to Windows Media Player 11, the computer crashed and the
    > > blue
    > > screen made its appearance. I rebooted started the stream again, again
    > > the
    > > blue screen. It happened two more times streaming from a different site.
    > > Immediately prior to the crash, the stream "stutters" and then there is a
    > > piercing noise signaling it is about to go. I listened to streamed music
    > > on
    > > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
    > > the computer? I listened to this site on my XP system for 2 years and had
    > > no
    > > problems.

    >


      My System SpecsSystem Spec

  6. #5


    Michael Solomon Guest

    Re: New computer w/Vista: Blue screen



    "kasey428" <kasey428@discussions.microsoft.com> wrote in message
    news:B62D8A3D-6943-43A2-B930-1E8925623F85@microsoft.com...
    > It has crashed 9 times now. Each time when streaming audio. This is not
    > good. All instances have been reported through the 'Problem Reports &
    > Solutions" and there are no solutions as of 8 PM today.
    >
    > Will I ever get to listen to NPR on the web again?
    > --
    > kc
    >
    >
    > "Paul Smith" wrote:
    >
    >> I'd suspect either some software that has been installed or a driver
    >> issue.
    >> Have you sent the crash report off using 'Problem Reports and Solutions'
    >> in
    >> Control Panel -> System to see if they've got the crash on record and
    >> have a
    >> solution yet?
    >>
    >> --
    >> Paul Smith,
    >> Yeovil, UK.
    >> Microsoft MVP Windows Shell/User.
    >> http://www.windowsresource.net/
    >>
    >> *Remove nospam. to reply by e-mail*
    >>
    >>
    >> "kasey428" <kasey428@discussions.microsoft.com> wrote in message
    >> news:E572865D-EC2B-4706-9C96-690B204C0627@microsoft.com...
    >> >I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    >> > Processor E6320 last week. Naturally it came with Vista. (The system
    >> > is
    >> > just different enough to cause me headaches.) Problem: Starting today
    >> > while
    >> > streaming music to Windows Media Player 11, the computer crashed and
    >> > the
    >> > blue
    >> > screen made its appearance. I rebooted started the stream again, again
    >> > the
    >> > blue screen. It happened two more times streaming from a different
    >> > site.
    >> > Immediately prior to the crash, the stream "stutters" and then there is
    >> > a
    >> > piercing noise signaling it is about to go. I listened to streamed
    >> > music
    >> > on
    >> > Saturday and didn't have a problem. Could it be Vista, MS Media Player
    >> > or
    >> > the computer? I listened to this site on my XP system for 2 years and
    >> > had
    >> > no
    >> > problems.

    >>


    Have you checked the soundcard manufacturer's website to make sure you have
    the latest drivers Vista compatible drivers for your soundcard. Also, check
    to see if the available drivers are are full featured or only support basic
    functions as that might have an effect as well. If that is the case, you
    will need to contact the soundcard manufacturer or wait for them to provide
    full featured drivers.
    --
    Michael Solomon
    Backup is a PC user's best friend
    DTS-L.Org: http://www.dts-l.org/


      My System SpecsSystem Spec

  7. #6


    Alun Harford Guest

    Re: New computer w/Vista: Blue screen

    kasey428 wrote:
    > I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    > Processor E6320 last week. Naturally it came with Vista. (The system is
    > just different enough to cause me headaches.) Problem: Starting today while
    > streaming music to Windows Media Player 11, the computer crashed and the blue
    > screen made its appearance. I rebooted started the stream again, again the
    > blue screen. It happened two more times streaming from a different site.
    > Immediately prior to the crash, the stream "stutters" and then there is a
    > piercing noise signaling it is about to go. I listened to streamed music on
    > Saturday and didn't have a problem. Could it be Vista, MS Media Player or
    > the computer? I listened to this site on my XP system for 2 years and had no
    > problems.


    Sounds like a sound/graphics card driver issue to me. Try downloading
    the latest drivers from the manufacturer's website.

    Alun Harford

      My System SpecsSystem Spec

  8. #7


    Mike Matheny Guest

    Re: New computer w/Vista: Blue screen

    Alun Harford wrote :
    > kasey428 wrote:
    >> I purchased a Hewlett-Packard Pavilion Desktop with IntelĀ® Coreā„¢2 Duo
    >> Processor E6320 last week. Naturally it came with Vista. (The system is
    >> just different enough to cause me headaches.) Problem: Starting today
    >> while streaming music to Windows Media Player 11, the computer crashed and
    >> the blue screen made its appearance. I rebooted started the stream again,
    >> again the blue screen. It happened two more times streaming from a
    >> different site. Immediately prior to the crash, the stream "stutters" and
    >> then there is a piercing noise signaling it is about to go. I listened to
    >> streamed music on Saturday and didn't have a problem. Could it be Vista,
    >> MS Media Player or the computer? I listened to this site on my XP system
    >> for 2 years and had no problems.

    >
    > Sounds like a sound/graphics card driver issue to me. Try downloading the
    > latest drivers from the manufacturer's website.
    >
    > Alun Harford


    I agree - the piercing noise is the sound card stuck in a very short sound
    loop.

    --

    Mike Matheny



      My System SpecsSystem Spec


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