Windows Vista Forums

printer stopped working after Windows recent update

  1. #1


    Mark Guest

    printer stopped working after Windows recent update

    Strange thing happened. My HP 1020 printer stopped working after the recent
    Windows update. I have Vista Home Premium.
    Mark


      My System SpecsSystem Spec

  2. #2


    KristleBawl Guest

    Re: printer stopped working after Windows recent update

    Go to the HP website. They have Vista compatible drivres there for all their
    products.

    KB

    "Mark" <dxt44@yahoo.com> wrote in message
    news:OOhybIboHHA.1000@TK2MSFTNGP05.phx.gbl...
    > Strange thing happened. My HP 1020 printer stopped working after the
    > recent Windows update. I have Vista Home Premium.
    > Mark
    >



      My System SpecsSystem Spec

  3. #3


    huwyngr Guest

    Re: printer stopped working after Windows recent update

    If you identify which update, uninstall it in Add/Remove Programs after
    checking [x] Show Updates and see if the printer works again.

    If you don't know which it might be uninstall all of them on that date
    and see if the printer works.

    It's not unknown for updates to break something.

    Have you checked for error messages in Event Viewer or on the screen?

    Can you give a better description than "stopped working" ?


      My System SpecsSystem Spec

  4. #4


    Mark Guest

    Re: printer stopped working after Windows recent update

    There are no Vista drivers for HP LaserJet 1020 printer on hp.com website.
    They hope to have them in July.
    Mark

    "KristleBawl" <kristlebawl@hotmail.com> wrote in message
    news:eEiPZCfoHHA.1776@TK2MSFTNGP05.phx.gbl...
    > Go to the HP website. They have Vista compatible drivres there for all
    > their products.
    >
    > KB



      My System SpecsSystem Spec

  5. #5


    Daryl Guest

    Re: printer stopped working after Windows recent update

    My HP 950c also stopped working. My stopped I mean it doesn't even have
    anything in the print queue. If I try to go to properties, it flashes for
    about 1/2 second then dissapears. I tried reinstalling the printer software,
    rebooting, etc. The HP website says Vista already has all the drivers - lots
    of help. Any suggestions?

    "huwyngr" wrote:

    > If you identify which update, uninstall it in Add/Remove Programs after
    > checking [x] Show Updates and see if the printer works again.
    >
    > If you don't know which it might be uninstall all of them on that date
    > and see if the printer works.
    >
    > It's not unknown for updates to break something.
    >
    > Have you checked for error messages in Event Viewer or on the screen?
    >
    > Can you give a better description than "stopped working" ?
    >
    >


      My System SpecsSystem Spec

  6. #6


    huwyngr Guest

    Re: printer stopped working after Windows recent update

    The downside of the in-the-box drivers:

    -------------------------------------------

    Using the advanced printer functions

    You might find that some of the advanced features are no longer
    available when using this basic driver. You can upgrade to an HP
    product that is fully compatible with Windows Vista if the advanced
    features are necessary.

    --------------------------------------------

    Seriously it may be time to go for one of the newer HP printers using
    02 inks if photo quality is important to you. I have a PS 8250 and love
    it.

    I've no real suggestions for trouble shooting -- is it USB connected or
    parallel port?


      My System SpecsSystem Spec


printer stopped working after Windows recent update
Similar Threads
Thread Forum
windows update stopped working Windows Updates
Alerts in Sharepoint stopped working since my last windows update SBS Server
After Windows update 15 jan 09 IE7 stopped working Windows Updates
Windows Update has stopped working Vista General
USB stops working after recent Windows Update Vista General