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Vista - Connection problems with Microsoft Outlook

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Old 06-09-2007   #1 (permalink)
DaveK


 
 

Connection problems with Microsoft Outlook

We recently bought a new computer with Vista.
We can connect to our ISP OK and opening up Internet Explorer is fine
However when we open Outlook we can't seem to get it to automatically
send/receive.
It asks for our network password each time and even though we check the box
to save the password it is unchecked next time we try
Very annoying - can anyone help some novices - simple steps please

My System SpecsSystem Spec
Old 06-09-2007   #2 (permalink)
Malke


 
 

Re: Connection problems with Microsoft Outlook

DaveK wrote:
> We recently bought a new computer with Vista.
> We can connect to our ISP OK and opening up Internet Explorer is fine
> However when we open Outlook we can't seem to get it to automatically
> send/receive.
> It asks for our network password each time and even though we check the box
> to save the password it is unchecked next time we try
> Very annoying - can anyone help some novices - simple steps please


Which version of Outlook? Go to Outlook's Help>About and see the
version. If you have Outlook 2002 (MS Office XP), then this is a known
issue that will not be resolved. See MVP Diane Poremsky's information here:

http://www.outlook-tips.net/howto/vista.htm

Her general Outlook site - http://www.outlook-tips.net/index.html


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
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