Windows Vista Forums

kb931936: Incorrect recording speeds are displayed in the "Recording speed" list in the "Burn to Disc" dialog box when you burn a DVD on a Windows Vista-based computer
  1. #1


    Sebastien Jean Guest

    kb931936: Incorrect recording speeds are displayed in the "Recording speed" list in the "Burn to Disc" dialog box when you burn a DVD on a Windows Vista-based computer

    I need this hotfix for Vista x64 please.



    kb931936: Incorrect recording speeds are displayed in the "Recording speed"
    list in the "Burn to Disc" dialog box when you burn a DVD on a Windows
    Vista-based computer


      My System SpecsSystem Spec

  2. #2


    Malke Guest

    Re: kb931936: Incorrect recording speeds are displayed in the "Recordingspeed" list in the "Burn to Disc" dialog box when you burn a DVD on a WindowsVista-based computer

    Sebastien Jean wrote:
    > I need this hotfix for Vista x64 please.
    >
    > kb931936: Incorrect recording speeds are displayed in the "Recording
    > speed" list in the "Burn to Disc" dialog box when you burn a DVD on a
    > Windows Vista-based computer


    http://support.microsoft.com/kb/931936/en-us

    "Hotfix information
    A supported hotfix is now available from Microsoft. However, it is
    intended to correct only the problem that is described in this article.
    Apply it only to systems that are experiencing this specific problem.
    This hotfix may receive additional testing. Therefore, if you are not
    severely affected by this problem, we recommend that you wait for the
    next service pack that contains this hotfix.

    "To resolve this problem immediately, contact Microsoft Customer Support
    Services to obtain the hotfix. For a complete list of Microsoft Customer
    Support Services telephone numbers and information about support costs,
    visit the following Microsoft Web site:
    http://support.microsoft.com/contactus/?ws=support
    (http://support.microsoft.com/contactus/?ws=support)
    Note In special cases, charges that are ordinarily incurred for support
    calls may be canceled if a Microsoft Support Professional determines
    that a specific update will resolve your problem. The usual support
    costs will apply to additional support questions and issues that do not
    qualify for the specific update in question."

    So if you read the KB article, you will see how to contact MS to get
    this hotfix. There are no charges for hotfixes. Read the last sentence
    of the KB article carefully.


    Malke
    --
    Elephant Boy Computers
    www.elephantboycomputers.com
    "Don't Panic!"
    MS-MVP Windows - Shell/User

      My System SpecsSystem Spec

  3. #3


    MICHAEL Guest

    Re: kb931936: Incorrect recording speeds are displayed in the "Recordingspeed" list in the "Burn to Disc" dialog box when you burn a DVD on a WindowsVista-based computer

    Go here;
    http://support.microsoft.com/?kbid=935195

    Or directly here;
    https://support.microsoft.com/common...ge=1&WS=hotfix

    Be sure to put in the correct KB article number for the hotfix.

    Where it asks you "Product and version affected", leave blank.

    They may email you back and ask you to verify this is for Vista.

    They will then email you a link to the hotfix and
    a password to open the file.

    I've used this twice, both times I had the hotfix in under 4 hours.
    Might be different since this is the weekend.


    Take care,

    Michael

    * Sebastien Jean:
    > I need this hotfix for Vista x64 please.
    >
    > kb931936: Incorrect recording speeds are displayed in the "Recording speed"
    > list in the "Burn to Disc" dialog box when you burn a DVD on a Windows
    > Vista-based computer
    >


      My System SpecsSystem Spec

  4. #4


    Sebastien Jean Guest

    Re: kb931936: Incorrect recording speeds are displayed in the "Recording speed" list in the "Burn to Disc" dialog box when you burn a DVD on a Windows Vista-based computer

    Thank you very much

    "MICHAEL" <u158627_emr2@dslr.net> wrote in message
    news:%23a5POcqqHHA.3492@TK2MSFTNGP02.phx.gbl...
    > Go here;
    > http://support.microsoft.com/?kbid=935195
    >
    > Or directly here;
    > https://support.microsoft.com/common...ge=1&WS=hotfix
    >
    > Be sure to put in the correct KB article number for the hotfix.
    >
    > Where it asks you "Product and version affected", leave blank.
    >
    > They may email you back and ask you to verify this is for Vista.
    >
    > They will then email you a link to the hotfix and
    > a password to open the file.
    >
    > I've used this twice, both times I had the hotfix in under 4 hours.
    > Might be different since this is the weekend.
    >
    >
    > Take care,
    >
    > Michael
    >
    > * Sebastien Jean:
    >> I need this hotfix for Vista x64 please.
    >>
    >> kb931936: Incorrect recording speeds are displayed in the "Recording
    >> speed"
    >> list in the "Burn to Disc" dialog box when you burn a DVD on a Windows
    >> Vista-based computer
    >>



      My System SpecsSystem Spec

  5. #5


    MICHAEL Guest

    Re: kb931936: Incorrect recording speeds are displayed in the "Recordingspeed" list in the "Burn to Disc" dialog box when you burn a DVD on a WindowsVista-based computer

    You're welcome.


    -Michael

    * Sebastien Jean:
    > Thank you very much
    >
    > "MICHAEL" <u158627_emr2@dslr.net> wrote in message
    > news:%23a5POcqqHHA.3492@TK2MSFTNGP02.phx.gbl...
    >> Go here;
    >> http://support.microsoft.com/?kbid=935195
    >>
    >> Or directly here;
    >> https://support.microsoft.com/common...ge=1&WS=hotfix
    >>
    >> Be sure to put in the correct KB article number for the hotfix.
    >>
    >> Where it asks you "Product and version affected", leave blank.
    >>
    >> They may email you back and ask you to verify this is for Vista.
    >>
    >> They will then email you a link to the hotfix and
    >> a password to open the file.
    >>
    >> I've used this twice, both times I had the hotfix in under 4 hours.
    >> Might be different since this is the weekend.
    >>
    >>
    >> Take care,
    >>
    >> Michael
    >>
    >> * Sebastien Jean:
    >>> I need this hotfix for Vista x64 please.
    >>>
    >>> kb931936: Incorrect recording speeds are displayed in the "Recording
    >>> speed"
    >>> list in the "Burn to Disc" dialog box when you burn a DVD on a Windows
    >>> Vista-based computer
    >>>

    >


      My System SpecsSystem Spec

kb931936: Incorrect recording speeds are displayed in the "Recording speed" list in the "Burn to Disc" dialog box when you burn a DVD on a Windows Vista-based computer problems?

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