Vista - product key question

My product key that MS sent me does not work. I even copied and pasted it
from the email but still says "setup cannot validate product key".

I went back to the website to initiate another download to get another
product key but that also failed. Are product keys linked to individual
downloads? I can't see how a second one would fail unless each key is
associated with individual downloads.
I have now ordered a DVD from the website but that could take up to a month.
Is there a problem with the servers with product keys or maybe something
went wrong with my download. The burn seems okay so I don't understand what
has gone wrong.

No, product keys are not linked to a specific download, so I'm not sure what
might be happening that is preventing it from working for you as this is the
first instance where both keys that were requested have failed.
----------
Mark Dietz
PROnetworks <http://www.pro-networks.org>

Beck wrote:
> My product key that MS sent me does not work. I even copied and pasted it
> from the email but still says "setup cannot validate product key".
>
> I went back to the website to initiate another download to get another
> product key but that also failed. Are product keys linked to individual
> downloads? I can't see how a second one would fail unless each key is
> associated with individual downloads.
> I have now ordered a DVD from the website but that could take up to a month.
> Is there a problem with the servers with product keys or maybe something
> went wrong with my download. The burn seems okay so I don't understand what
> has gone wrong.
>
>

When I ordered my DVD, it ony took a week, so I doubt that it'll take a
month. (Although I ordered it somewhat early in the Customer Preview
Program.) Microsoft probably said two to four weeks to cover their you know
whats.
"Mark Dietz" <imnuts@gmail.com> wrote in message
news:%23jRg7gIlGHA.4104@TK2MSFTNGP04.phx.gbl...
> No, product keys are not linked to a specific download, so I'm not sure
> what might be happening that is preventing it from working for you as this
> is the first instance where both keys that were requested have failed.
> ----------
> Mark Dietz
> PROnetworks <http://www.pro-networks.org>
>
> Beck wrote:
>> My product key that MS sent me does not work. I even copied and pasted it
>> from the email but still says "setup cannot validate product key".
>>
>> I went back to the website to initiate another download to get another
>> product key but that also failed. Are product keys linked to individual
>> downloads? I can't see how a second one would fail unless each key is
>> associated with individual downloads.
>> I have now ordered a DVD from the website but that could take up to a
>> month. Is there a problem with the servers with product keys or maybe
>> something went wrong with my download. The burn seems okay so I don't
>> understand what has gone wrong.
>>

"Mark Dietz" <imnuts@gmail.com> wrote in message
news:%23jRg7gIlGHA.4104@TK2MSFTNGP04.phx.gbl...
> No, product keys are not linked to a specific download, so I'm not sure
> what might be happening that is preventing it from working for you as this
> is the first instance where both keys that were requested have failed.

hmm thanks for the help. I guess I will have to wait for the dvd to arrive.
By the time they get around to shipping it they probably would have
fulfilled their 2 million users. lol

My DVD tool less then one week
"Beck" <beck@removephotoscene.co.uk> wrote in message
news:e%23hEIQIlGHA.4828@TK2MSFTNGP04.phx.gbl...
> My product key that MS sent me does not work. I even copied and pasted it
> from the email but still says "setup cannot validate product key".
>
> I went back to the website to initiate another download to get another
> product key but that also failed. Are product keys linked to individual
> downloads? I can't see how a second one would fail unless each key is
> associated with individual downloads.
> I have now ordered a DVD from the website but that could take up to a
> month. Is there a problem with the servers with product keys or maybe
> something went wrong with my download. The burn seems okay so I don't
> understand what has gone wrong.
>
>