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Superfetch has stopped working

  1. #1


    Tracey Guest

    Superfetch has stopped working

    I want to find out about an error message I keep getting on my Window Vista
    Ultimate computer, with 320gb hard disk with 2gb RAM. I get a message that
    "Superfetch has stopped working" and an option to search the internet for a
    solution. If I click the details it tells me that the SVCHost.exe has
    crashed. Does anyone know what this means or is there a download or
    something to fix it? This is a new computer, and I would like to know
    whether it is fixable or should I be taking it back to the shop I bought it
    from?

    Tracey

      My System SpecsSystem Spec

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  3. #2
    Brink's Avatar

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    Re: Superfetch has stopped working

    Hi Tracey,

    Try this to check the service:
    1. Open Start Menu
    2. In white line (Start Search) area type sevices and press Enter.
    3. Scroll down and look for "Superfetch" under the Name column.
    4. Make sure it is set for STARTED and AUTOMATIC.
    5. If it isn't, then right click on "Superfetch" and click Properties.
    6. Click START and then click AUTOMATIC. (By Startup type)
    7. Click OK to apply.

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  4. #3


    Tracey Guest

    Re: Superfetch has stopped working

    I have looked at this and it is as you suggest. There must be some other
    problem. Thanks for your help anyway.

    Tracey

      My System SpecsSystem Spec

  5. #4
    Brink's Avatar

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    Re: Superfetch has stopped working

    Ok Tracey,

    You might read through the Event logs on your computer to see if it may reveal what the problem is. In Administrator Tools or:
    1. Open Start Menu
    2. In white line (Start Search) area type eventvwr and press Enter.
    3. Just read through the different logs for around the time it started to do this and maybe it'll show what it is in the error reports.

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  6. #5


    Tracey Guest

    Re: Superfetch has stopped working

    Okay, this time when the error message came up, I wrote down exactly what was
    in the details section. Here goes:

    Problem event name: Application Crash
    Application Name: svchost.exe_SysMain
    Application version: 6.0.6000.16386
    Application Timestamp: 4549b5f5
    Fault Module Name: sysmain.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549d338
    Exception Code: c0000005
    Exception Offset: 0000000000033bc5
    O.S. version: 6.0.6000.2.0.0.256.1
    Locale ID: 3081
    Additional Information 1: 5b06
    Additional Information 2: 3ab7c7209a3192146aee3c491587ed94
    Additional Information 3: 3b96
    Additional Information 4: 084b4e015346ee989579c4d77479e5d5

    Make of that what you will.

    Tracey

      My System SpecsSystem Spec

  7. #6
    Brink's Avatar

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    Re: Superfetch has stopped working

    Ok Tracey,

    Go to this link for details and do the sfc /SCANNOW one. It may repair your system file for you.

    System Files - SFC Command

    Hope it helps,
    Shawn

      My System SpecsSystem Spec

  8. #7


    Tracey Guest

    Re: Superfetch has stopped working

    Thanks, Brink. I did that and it said there were no integrity errors. Do
    you have any other ideas?

    Tracey

      My System SpecsSystem Spec

  9. #8
    Brink's Avatar

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    Re: Superfetch has stopped working

    Ok Tracey,

    I read a few hundred more pages on this and no one really knows for sure what is causing it yet. A few theories, but nothing conclusive.

    1. One person updated their ATI video drivers and it stopped.

    2. Another turned off Indexing services and it stopped.

    3. Did you do a upgrade install for Vista from within XP instead of doing a clean install with the upgrade?
    I noticed that this has been the cause of a lot of mysterious problems.

    You might try updating your video drivers, it wouldn't hurt anything.

    If it is just driving you nuts, you could disable the Superfetch service until there is a known solution for the problem found. Just follow the same steps in the earlier post, but do STOP and then DISABLE.

    I'm out of ideas until something else pops up on it.

    Hope this helps some,
    Shawn

      My System SpecsSystem Spec

  10. #9


    Tracey Guest

    Re: Superfetch has stopped working

    Thanks, Shawn. I appreciate your time in trying to help me with this. I
    will try all the things you have suggested, but I suppose I go back to my
    original question - this computer is only a few weeks old - should I be
    returning it? If not, how stable is it? I originally asked the question
    because when I get the error message the screen goes blank for a second or
    two, and I am really concerned that I am going to lose all my data - this is
    a business computer so this would be a massive disaster. From what you are
    saying here, this is a Vista bug and in time there will be a fix for it and I
    am happy to wait for that if I am sure that I won't lose everything in the
    meantime. Any thoughts?

    Tracey

      My System SpecsSystem Spec

  11. #10
    Brink's Avatar

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    Re: Superfetch has stopped working

    Tracey,

    If it's only a few weeks old, then yes I would take it back and demand another one or that they fix it for you free. Since no one knows what the true cause of the problem is, it's hard to say if it's a Vista bug or a incompatible 3rd party program or device on Vista. It shouldn't be doing that right out of the box. Go get them.

    Regards,
    Shawn

      My System SpecsSystem Spec

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