Windows Vista Forums

My HP printer keeps disappearing...

  1. #1


    silas Guest

    My HP printer keeps disappearing...

    My HP OfficeJet 5600 All-in-One has been working fine for months on my Dell
    Dimension with Vista Home Premium. Yesterday, all of a sudden it stopped.
    The HP no longer displays under Printers, just "Microsoft Office Document
    Image Writer" and "Microsoft XPS Document Writer".

    My HP is connected via a USB hub. If I reboot a couple of times I'll finally
    get the message "Installing Device Driver Software", then "Your Devices are
    Ready to Use. Your Device Driver Software Installed Successfully". I also
    get this result when I use Control Panel/Add Hardware. However the printer
    will eventually "disappear" again and I have to go through the same process-
    sometime two or three times a day.

    This is driving me crazy. Can someone tell me why my computer keeps losing
    my printer and how I can make it stop.

    Thanks.

    silas



      My System SpecsSystem Spec

  2. #2


    Richard G. Harper Guest

    Re: My HP printer keeps disappearing...

    What happens if you remove the hub and directly connect the printer?

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    "silas" <silas.NOSPAMprophet@gmail.com> wrote in message
    news:eyXdgKkrHHA.4768@TK2MSFTNGP02.phx.gbl...
    > My HP OfficeJet 5600 All-in-One has been working fine for months on my
    > Dell Dimension with Vista Home Premium. Yesterday, all of a sudden it
    > stopped. The HP no longer displays under Printers, just "Microsoft Office
    > Document Image Writer" and "Microsoft XPS Document Writer".
    >
    > My HP is connected via a USB hub. If I reboot a couple of times I'll
    > finally get the message "Installing Device Driver Software", then "Your
    > Devices are Ready to Use. Your Device Driver Software Installed
    > Successfully". I also get this result when I use Control Panel/Add
    > Hardware. However the printer will eventually "disappear" again and I have
    > to go through the same process- sometime two or three times a day.
    >
    > This is driving me crazy. Can someone tell me why my computer keeps losing
    > my printer and how I can make it stop.
    >
    > Thanks.
    >
    > silas
    >
    >




      My System SpecsSystem Spec

  3. #3


    Sir C4 Guest

    Re: My HP printer keeps disappearing...

    On Jun 13, 11:17 pm, "silas" <silas.NOSPAMprop...@gmail.com> wrote:
    > My HP OfficeJet 5600 All-in-One has beenworkingfine for months on my Dell
    > Dimension withVistaHome Premium. Yesterday, all of a sudden it stopped.
    > The HP no longer displays underPrinters, just "Microsoft Office Document
    > Image Writer" and "Microsoft XPS Document Writer".
    >
    > My HP is connected via a USB hub. If I reboot a couple of times I'll finally
    > get the message "Installing Device Driver Software", then "Your Devices are
    > Ready to Use. Your Device Driver Software Installed Successfully". I also
    > get this result when I use Control Panel/Add Hardware. However the printer
    > will eventually "disappear" again and I have to go through the same process-
    > sometime two or three times a day.
    >
    > This is driving me crazy. Can someone tell me why my computer keeps losing
    > my printer and how I can make itstop.
    >
    > Thanks.
    >
    > silas


    I am having this same problem. I thought it was isolated to just my
    OfficeJet, but now I have an even more serious problem. All my Vista
    machines are no longer able to print to local printers. The printer
    is there, but when trying to print a page i get a "Failed to print"
    and a very un-useful troubleshooter which gives me suggestions like
    (my printer is out of paper, or there is a paper jam) I just want a
    printer to print. I've restarted the printer spooler with no luck.
    Does anybody know a fix for Vista's printer problems?


      My System SpecsSystem Spec

  4. #4


    redcattoo Guest

    Re: My HP printer keeps disappearing...

    I am frustrated by the same thing ... I see per the discussion room this is
    not isolated ... has anyone found a solution to printers dissappearing
    everytime Vista downloads upgrades?

    lhermann2@comcast.net

    "Sir C4" wrote:

    > On Jun 13, 11:17 pm, "silas" <silas.NOSPAMprop...@gmail.com> wrote:
    > > My HP OfficeJet 5600 All-in-One has beenworkingfine for months on my Dell
    > > Dimension withVistaHome Premium. Yesterday, all of a sudden it stopped.
    > > The HP no longer displays underPrinters, just "Microsoft Office Document
    > > Image Writer" and "Microsoft XPS Document Writer".
    > >
    > > My HP is connected via a USB hub. If I reboot a couple of times I'll finally
    > > get the message "Installing Device Driver Software", then "Your Devices are
    > > Ready to Use. Your Device Driver Software Installed Successfully". I also
    > > get this result when I use Control Panel/Add Hardware. However the printer
    > > will eventually "disappear" again and I have to go through the same process-
    > > sometime two or three times a day.
    > >
    > > This is driving me crazy. Can someone tell me why my computer keeps losing
    > > my printer and how I can make itstop.
    > >
    > > Thanks.
    > >
    > > silas

    >
    > I am having this same problem. I thought it was isolated to just my
    > OfficeJet, but now I have an even more serious problem. All my Vista
    > machines are no longer able to print to local printers. The printer
    > is there, but when trying to print a page i get a "Failed to print"
    > and a very un-useful troubleshooter which gives me suggestions like
    > (my printer is out of paper, or there is a paper jam) I just want a
    > printer to print. I've restarted the printer spooler with no luck.
    > Does anybody know a fix for Vista's printer problems?
    >
    >


      My System SpecsSystem Spec

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