Windows Vista Forums

Lotus SmartSuite

  1. #1


    Chris Weir Guest

    Lotus SmartSuite

    Hi Folks

    Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when I
    tried to install the software I got the following error message:-

    Error accessing the system registry

    Is there anything I can do to get it to work. TIA.


    Yours Chris



      My System SpecsSystem Spec

  2. #2


    Jon Davis Guest

    Re: Lotus SmartSuite

    Ask Lotus. Microsoft is not responsible for Lotus.

    http://www-306.ibm.com/software/lotu...e/support.html


    Jon

    "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    news:1E84C501-2713-488A-A5E7-20F5739C5B73@microsoft.com...
    > Hi Folks
    >
    > Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when I
    > tried to install the software I got the following error message:-
    >
    > Error accessing the system registry
    >
    > Is there anything I can do to get it to work. TIA.
    >
    >
    > Yours Chris
    >




      My System SpecsSystem Spec

  3. #3


    Chris Weir Guest

    Re: Lotus SmartSuite

    "Jon Davis" <jon@REMOVE.ME.PLEASE.jondavis.net> wrote in message
    news:OSOo6mEtHHA.1212@TK2MSFTNGP05.phx.gbl...
    > Ask Lotus. Microsoft is not responsible for Lotus.
    >
    > http://www-306.ibm.com/software/lotu...e/support.html
    >
    >
    > Jon
    >
    > "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    > news:1E84C501-2713-488A-A5E7-20F5739C5B73@microsoft.com...
    >> Hi Folks
    >>
    >> Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when
    >> I tried to install the software I got the following error message:-
    >>
    >> Error accessing the system registry
    >>
    >> Is there anything I can do to get it to work. TIA.
    >>
    >>
    >> Yours Chris



    Hi Jon

    You'd think, went to Lotus SmartSuite, page and went to there support page.
    Talks about the previous OS, of windows and which ones are supported, it
    says they don't support Vista and any problems go to Microsoft support. It
    also says that they are not aware of any conflicts with Vista.


    Yours Chris



      My System SpecsSystem Spec

  4. #4


    Dustin Harper Guest

    Re: Lotus SmartSuite

    You might try right clicking on the install file and go to "Run As
    Administrator". If that still doesn't work, right click, go to properties,
    then on Compatibility. Select Windows XP SP2, and run as administrator.

    If those don't work, let us know.

    It sounds like it isn't running with admin privledges and needs them to
    access the registry.

    --
    Dustin Harper
    dharper@vistarip.com
    http://www.vistarip.com

    --
    "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    news:ezIJOvEtHHA.412@TK2MSFTNGP04.phx.gbl...
    > "Jon Davis" <jon@REMOVE.ME.PLEASE.jondavis.net> wrote in message
    > news:OSOo6mEtHHA.1212@TK2MSFTNGP05.phx.gbl...
    >> Ask Lotus. Microsoft is not responsible for Lotus.
    >>
    >> http://www-306.ibm.com/software/lotu...e/support.html
    >>
    >>
    >> Jon
    >>
    >> "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    >> news:1E84C501-2713-488A-A5E7-20F5739C5B73@microsoft.com...
    >>> Hi Folks
    >>>
    >>> Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when
    >>> I tried to install the software I got the following error message:-
    >>>
    >>> Error accessing the system registry
    >>>
    >>> Is there anything I can do to get it to work. TIA.
    >>>
    >>>
    >>> Yours Chris

    >
    >
    > Hi Jon
    >
    > You'd think, went to Lotus SmartSuite, page and went to there support
    > page. Talks about the previous OS, of windows and which ones are
    > supported, it says they don't support Vista and any problems go to
    > Microsoft support. It also says that they are not aware of any conflicts
    > with Vista.
    >
    >
    > Yours Chris
    >



      My System SpecsSystem Spec

  5. #5


    Jon Davis Guest

    Re: Lotus SmartSuite


    "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    news:ezIJOvEtHHA.412@TK2MSFTNGP04.phx.gbl...
    > Hi Jon
    >
    > You'd think, went to Lotus SmartSuite, page and went to there support
    > page. Talks about the previous OS, of windows and which ones are
    > supported, it says they don't support Vista and any problems go to
    > Microsoft support. It also says that they are not aware of any conflicts
    > with Vista.


    Yeah well immediately after I posted the URL there I went back to read it
    out of curiosity, saw the link to support.microsoft.com, and sent IBM a
    nastygram comment saying they shouldn't be referring users to Microsoft
    support; Microsoft has fully documented the breaking changes in Vista and it
    is entirely up to Lotus developers to update their product to work properly
    with Vista.

    Jon



      My System SpecsSystem Spec

  6. #6


    Xenomorph Guest

    Re: Lotus SmartSuite

    like someone else pointed out, try running the installer with the "Run as
    Administrator" feature.

    that being said, I've used Lotus Approach and other parts of SmartSuite for
    many years. it's not the best of products, and I know IBM doesn't care much
    about it either.


    "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    news:1E84C501-2713-488A-A5E7-20F5739C5B73@microsoft.com...
    > Hi Folks
    >
    > Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when I
    > tried to install the software I got the following error message:-
    >
    > Error accessing the system registry
    >
    > Is there anything I can do to get it to work. TIA.
    >
    >
    > Yours Chris
    >


      My System SpecsSystem Spec

  7. #7


    Chris Weir Guest

    Re: Lotus SmartSuite

    "Xenomorph" <spam@spam.com> wrote in message
    news:294909B9-945A-433A-B787-BBD549B6B365@microsoft.com...
    > like someone else pointed out, try running the installer with the "Run as
    > Administrator" feature.
    >
    > that being said, I've used Lotus Approach and other parts of SmartSuite
    > for many years. it's not the best of products, and I know IBM doesn't care
    > much about it either.
    >
    >
    > "Chris Weir" <chris.weir@ntlworld.com> wrote in message
    > news:1E84C501-2713-488A-A5E7-20F5739C5B73@microsoft.com...
    >> Hi Folks
    >>
    >> Have just bought a copy of Lotus SmartSuite Millennium Edition 9.8, when
    >> I tried to install the software I got the following error message:-
    >>
    >> Error accessing the system registry
    >>
    >> Is there anything I can do to get it to work. TIA.
    >>
    >>
    >> Yours Chris


    Thanks Guys for all your kind assistance, used the run as administrator and
    got it to install.

    Now all I have to do is learn to use it.


    Yours Chris




      My System SpecsSystem Spec

  8. #8


    huwyngr Guest

    Re: Lotus SmartSuite

    I'm using the WordPro part of SmartSuite 9.8 under VISTA.

    I installed from the CD but used the Compatibility Mode and Run as
    Administrator as "Dustin Harper" suggests. You can do this all in one
    operation if you right mouse click on the file that starts the
    Installation -- probably setup.exe (make sure you have View set to show
    extensions) Select Properties / Compatibility TAB and XP with SP2 and
    then check [X] Run as Administrator.

    That means you have to turn off / stop Autoplay from running.

    Note I only installed Word Pro by doing a custom install and
    deselecting everything but WordPro.

    Can't do without the world's best Word Processor at my age! I used to
    be on the Loutus L-Team <g>


      My System SpecsSystem Spec

  9. #9


    Peter in New Zealand Guest

    Re: Lotus SmartSuite

    "huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
    news:VA.00000411.009c4251@unspam.tampabay.rr.com...
    > I'm using the WordPro part of SmartSuite 9.8 under VISTA.
    >
    > I installed from the CD but used the Compatibility Mode and Run as
    > Administrator as "Dustin Harper" suggests. You can do this all in one
    > operation if you right mouse click on the file that starts the
    > Installation -- probably setup.exe (make sure you have View set to show
    > extensions) Select Properties / Compatibility TAB and XP with SP2 and
    > then check [X] Run as Administrator.
    >
    > That means you have to turn off / stop Autoplay from running.
    >
    > Note I only installed Word Pro by doing a custom install and
    > deselecting everything but WordPro.
    >
    > Can't do without the world's best Word Processor at my age! I used to
    > be on the Loutus L-Team <g>
    >


    Hi. I used Smartsuite for years. Loved those little boxes where everything
    you could possibly want would be available in the one place. No trolling
    through endless exploding menus to locate the function you needed.

    Nowadays I'm using Textmaker and Planmaker, which work brilliantly on Vista,
    but there are times I feel tempted to toss my old Smartsuite CD into the
    drive and install it for nostalgia's sake. It was a very fine product.

    --
    Peter in New Zealand. (Pull the plug out to reply.)
    Collector of old cameras, tropical fish fancier, good coffee nutter, and
    compulsive computer fiddler.


      My System SpecsSystem Spec

  10. #10


    Chris Weir Guest

    Re: Lotus SmartSuite

    "huwyngr" <Hugh_Wyn_Griffith@simpilot.net> wrote in message
    news:VA.00000411.009c4251@unspam.tampabay.rr.com...
    > I'm using the WordPro part of SmartSuite 9.8 under VISTA.
    >
    > I installed from the CD but used the Compatibility Mode and Run as
    > Administrator as "Dustin Harper" suggests. You can do this all in one
    > operation if you right mouse click on the file that starts the
    > Installation -- probably setup.exe (make sure you have View set to show
    > extensions) Select Properties / Compatibility TAB and XP with SP2 and
    > then check [X] Run as Administrator.
    >
    > That means you have to turn off / stop Autoplay from running.
    >
    > Note I only installed Word Pro by doing a custom install and
    > deselecting everything but WordPro.
    >
    > Can't do without the world's best Word Processor at my age! I used to
    > be on the Loutus L-Team <g>


    Hi Hugh

    Like I said I have managed to get the software to install.

    The only problems I have now are; Vista, doesn't support help files and if I
    wish to apply the latest fixes to Lotus SmartSuite, to bring it up to 9.8.4,
    apparently I have to pay for it!


    Yours Chris



      My System SpecsSystem Spec

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