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| | #1 (permalink) |
| | OpenOffice Sucks OpenOffice stinks. Though it has become much better since I started using it back in 2000, it's still nowhere near what it needs to be to effectively displace Microsoft Office. Why? The myth of open source rests on two improbable assumptions. The first is that a significant proportion of users can fix bugs. That is true at the Massachusetts Institute of Technology, where the concept of open source was first formalised in the 1980s by Richard Stallman and others, and it is true in some of the geekier corners of the internet. But on programs intended for use by the non-programming public, it's a very different story. This is important because of the second crucial false assumption: that even if not all users can fix a bug, they can help find them. They can't. Most users just think: "The computer isn't doing what I want." But what about the innumerable volunteers who can download the code and fix what they like? They take one look at the effort involved and run. OpenOffice is an extremely complex mountain of source code. As far as I know, in the five years it has been available as open source, not one contribution to the program has come from amateurs. The outsiders who have provided input have been full-time professionals employed by Linux companies to help make the software credible. There has been a lot of volunteer effort, but it has gone into support....[B]ut the overwhelming energy [around OpenOffice development] seems to go into filling the blogosphere with remarks about the merits of open source software and getting outraged about inconvenient facts. So why is OpenOffice so dire? The project claims more than 50m downloads of the software, so let's assume that 50m people have tried it at least once. More than 50,000 bugs have been reported. And how many have been fixed by open source's uniquely efficient processes? According to the (public) bugs database, at last count, there were more than 6,000 unfixed bugs, and more than 5,000 feature requests. While the number of bugs discovered seems to rise with the number of users, the number of fixes doesn't, and the number of fixers certainly doesn't. Only about 500 people have signed the legalese that would enable them to submit code to the project; since you need to do this even to make changes to the website, that will translate to far fewer than 500 volunteers submitting real code. A reasonable guess would be 50, or even five. Meanwhile, there are some simple, hugely irritating bugs that are four years old. Two obvious ones: notes (or comments, as Word users call them) don't have word wrap; and spaces typed at the end of a line won't show. It's not many eyes making bugs shallow; more like many eyes making bugs invisible. Most software has similar irritations. But complex open source projects seem uniquely badly placed to fix them. They rely on a very small group of programmers relative to the user base, and who have no direct incentive to work on the bugs that are important to users. So, is the answer to throw out OpenOffice? No, of course not. Rather, we need to acknowledge its defects and work to fix them. How? Well, I'd personally recommend that Sun or Novell take on the project as a serious commercial offering. Sun comes closest to this with StarOffice, but I think the company would feel more inclination to improve it if it derived unique benefits from doing so. Arguably, it does today, but I think we could amplify those. |
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| | #2 (permalink) |
| | Re: OpenOffice Sucks I have only submitted 2 fixes in 4 years of use, but both were implemented in future releases... Geeks-R-Us I guess, but I like it. I also use MS Office, but it's not something I use everyday, so either one works fine for me. For someone who just needs to open an occasional .doc or .xls file; write an occasional letter or such, OO is fine. If you need to use the spreadsheets to run a business, you might be able to justify the cost of the MS product. -- A Professional Amateur...If anyone knew it all, none of would be here! CarGodZeroOne@hotmail.com Change Alpha to Numeric to reply "Homer Schwartz" <homer@schwartz.com> wrote in message news:uNRaJqStHHA.1204@TK2MSFTNGP03.phx.gbl... > OpenOffice stinks. Though it has become much better since I started using > it back in 2000, it's still nowhere near what it needs to be to > effectively displace Microsoft Office. Why? > > The myth of open source rests on two improbable assumptions. The first is > that a significant proportion of users can fix bugs. That is true at the > Massachusetts Institute of Technology, where the concept of open source > was first formalised in the 1980s by Richard Stallman and others, and it > is true in some of the geekier corners of the internet. But on programs > intended for use by the non-programming public, it's a very different > story. > > This is important because of the second crucial false assumption: that > even if not all users can fix a bug, they can help find them. They can't. > Most users just think: "The computer isn't doing what I want." > > But what about the innumerable volunteers who can download the code and > fix what they like? They take one look at the effort involved and run. > OpenOffice is an extremely complex mountain of source code. As far as I > know, in the five years it has been available as open source, not one > contribution to the program has come from amateurs. The outsiders who have > provided input have been full-time professionals employed by Linux > companies to help make the software credible. > > There has been a lot of volunteer effort, but it has gone into > support....[B]ut the overwhelming energy [around OpenOffice development] > seems to go into filling the blogosphere with remarks about the merits of > open source software and getting outraged about inconvenient facts. > > So why is OpenOffice so dire? The project claims more than 50m downloads > of the software, so let's assume that 50m people have tried it at least > once. > > More than 50,000 bugs have been reported. And how many have been fixed by > open source's uniquely efficient processes? According to the (public) bugs > database, at last count, there were more than 6,000 unfixed bugs, and more > than 5,000 feature requests. While the number of bugs discovered seems to > rise with the number of users, the number of fixes doesn't, and the number > of fixers certainly doesn't. Only about 500 people have signed the > legalese that would enable them to submit code to the project; since you > need to do this even to make changes to the website, that will translate > to far fewer than 500 volunteers submitting real code. A reasonable guess > would be 50, or even five. > > Meanwhile, there are some simple, hugely irritating bugs that are four > years old. Two obvious ones: notes (or comments, as Word users call them) > don't have word wrap; and spaces typed at the end of a line won't show. > It's not many eyes making bugs shallow; more like many eyes making bugs > invisible. > > Most software has similar irritations. But complex open source projects > seem uniquely badly placed to fix them. They rely on a very small group of > programmers relative to the user base, and who have no direct incentive to > work on the bugs that are important to users. > > So, is the answer to throw out OpenOffice? No, of course not. Rather, we > need to acknowledge its defects and work to fix them. How? Well, I'd > personally recommend that Sun or Novell take on the project as a serious > commercial offering. Sun comes closest to this with StarOffice, but I > think the company would feel more inclination to improve it if it derived > unique benefits from doing so. Arguably, it does today, but I think we > could amplify those. > > > > > > |
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| | #3 (permalink) |
| | Re: OpenOffice Sucks I have used a variety of office programs and ended up with office because of the feature and now with its redesigned interface (the new "ribbon") because it is so easy to use. If you don't use it that much then something like open office (or even wordpad) might do the trick. But if you do a lot of extensive spreadsheets and documents, take a look at the new office. I was impressed... I remember all the way back using Wordstar, PFS, wordperfect... Man have things changed... Jeff "NotMe" <cargodZeroOne@hotmail.com> wrote in message news:O9ZrUKTtHHA.3400@TK2MSFTNGP03.phx.gbl... >I have only submitted 2 fixes in 4 years of use, but both were implemented >in future releases... > Geeks-R-Us I guess, but I like it. > I also use MS Office, but it's not something I use everyday, so either one > works fine for me. > For someone who just needs to open an occasional .doc or .xls file; write > an occasional letter or such, OO is fine. > If you need to use the spreadsheets to run a business, you might be able > to justify the cost of the MS product. > > -- > A Professional Amateur...If anyone knew it all, none of would be here! > CarGodZeroOne@hotmail.com > Change Alpha to Numeric to reply > "Homer Schwartz" <homer@schwartz.com> wrote in message > news:uNRaJqStHHA.1204@TK2MSFTNGP03.phx.gbl... >> OpenOffice stinks. Though it has become much better since I started using >> it back in 2000, it's still nowhere near what it needs to be to >> effectively displace Microsoft Office. Why? >> >> The myth of open source rests on two improbable assumptions. The first is >> that a significant proportion of users can fix bugs. That is true at the >> Massachusetts Institute of Technology, where the concept of open source >> was first formalised in the 1980s by Richard Stallman and others, and it >> is true in some of the geekier corners of the internet. But on programs >> intended for use by the non-programming public, it's a very different >> story. >> >> This is important because of the second crucial false assumption: that >> even if not all users can fix a bug, they can help find them. They can't. >> Most users just think: "The computer isn't doing what I want." >> >> But what about the innumerable volunteers who can download the code and >> fix what they like? They take one look at the effort involved and run. >> OpenOffice is an extremely complex mountain of source code. As far as I >> know, in the five years it has been available as open source, not one >> contribution to the program has come from amateurs. The outsiders who >> have provided input have been full-time professionals employed by Linux >> companies to help make the software credible. >> >> There has been a lot of volunteer effort, but it has gone into >> support....[B]ut the overwhelming energy [around OpenOffice development] >> seems to go into filling the blogosphere with remarks about the merits of >> open source software and getting outraged about inconvenient facts. >> >> So why is OpenOffice so dire? The project claims more than 50m downloads >> of the software, so let's assume that 50m people have tried it at least >> once. >> >> More than 50,000 bugs have been reported. And how many have been fixed by >> open source's uniquely efficient processes? According to the (public) >> bugs database, at last count, there were more than 6,000 unfixed bugs, >> and more than 5,000 feature requests. While the number of bugs discovered >> seems to rise with the number of users, the number of fixes doesn't, and >> the number of fixers certainly doesn't. Only about 500 people have signed >> the legalese that would enable them to submit code to the project; since >> you need to do this even to make changes to the website, that will >> translate to far fewer than 500 volunteers submitting real code. A >> reasonable guess would be 50, or even five. >> >> Meanwhile, there are some simple, hugely irritating bugs that are four >> years old. Two obvious ones: notes (or comments, as Word users call them) >> don't have word wrap; and spaces typed at the end of a line won't show. >> It's not many eyes making bugs shallow; more like many eyes making bugs >> invisible. >> >> Most software has similar irritations. But complex open source projects >> seem uniquely badly placed to fix them. They rely on a very small group >> of programmers relative to the user base, and who have no direct >> incentive to work on the bugs that are important to users. >> >> So, is the answer to throw out OpenOffice? No, of course not. Rather, we >> need to acknowledge its defects and work to fix them. How? Well, I'd >> personally recommend that Sun or Novell take on the project as a serious >> commercial offering. Sun comes closest to this with StarOffice, but I >> think the company would feel more inclination to improve it if it derived >> unique benefits from doing so. Arguably, it does today, but I think we >> could amplify those. >> >> >> >> >> >> > > |
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| | #4 (permalink) |
| | Re: OpenOffice Sucks I was using computers before they ever used the term...Personal Computer. It used to cost by the minute for terminal time...word processing was a great development. At that time, even electric typewriters were not very common. I tried Office 11, I didn't like the interface. Like anything, it is a matter of personal preference. If you're using many of the features of a program like Office, you can justify the cost. For casual users, it's just WAY too expensive. -- A Professional Amateur...If anyone knew it all, none of would be here! CarGodZeroOne@hotmail.com Change Alpha to Numeric to reply "Jeff" <jssparks@spam.yahoo.com> wrote in message news:06072940-A7D0-46F4-9FE6-79DB015504D2@microsoft.com... >I have used a variety of office programs and ended up with office because >of the feature and now with its redesigned interface (the new "ribbon") >because it is so easy to use. If you don't use it that much then something >like open office (or even wordpad) might do the trick. But if you do a lot >of extensive spreadsheets and documents, take a look at the new office. I >was impressed... > > I remember all the way back using Wordstar, PFS, wordperfect... Man have > things changed... > > Jeff > |
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| | #5 (permalink) |
| | Re: OpenOffice Sucks I agree with that... If you are a casual user your better off getting the student version or using whatever came with your PC... Jeff "NotMe" <cargodZeroOne@hotmail.com> wrote in message news:OXwGFEUtHHA.3400@TK2MSFTNGP03.phx.gbl... >I was using computers before they ever used the term...Personal Computer. > It used to cost by the minute for terminal time...word processing was a > great development. > At that time, even electric typewriters were not very common. > > I tried Office 11, I didn't like the interface. > Like anything, it is a matter of personal preference. > If you're using many of the features of a program like Office, you can > justify the cost. > For casual users, it's just WAY too expensive. > > -- > A Professional Amateur...If anyone knew it all, none of would be here! > CarGodZeroOne@hotmail.com > Change Alpha to Numeric to reply > "Jeff" <jssparks@spam.yahoo.com> wrote in message > news:06072940-A7D0-46F4-9FE6-79DB015504D2@microsoft.com... >>I have used a variety of office programs and ended up with office because >>of the feature and now with its redesigned interface (the new "ribbon") >>because it is so easy to use. If you don't use it that much then >>something like open office (or even wordpad) might do the trick. But if >>you do a lot of extensive spreadsheets and documents, take a look at the >>new office. I was impressed... >> >> I remember all the way back using Wordstar, PFS, wordperfect... Man have >> things changed... >> >> Jeff >> > |
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| | #6 (permalink) |
| | Re: OpenOffice Sucks And this has what to do with Vista? "Homer Schwartz" <homer@schwartz.com> wrote in message news:uNRaJqStHHA.1204@TK2MSFTNGP03.phx.gbl... > OpenOffice stinks. <snip> |
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| | #7 (permalink) |
| | Re: OpenOffice Sucks On Fri, 22 Jun 2007 17:07:46 -0700, "Homer Schwartz" >OpenOffice stinks. (discussion more about open source development process and its failings snipped - there wasn't much about Open Office itself) Yep, open source may not be keeping up with software complexity, and those who code for free won't bother to fix what dosen't bother them personally. But on the MS Office side of the fence, the teeth of closed source feeware are getting sharper, too. I'm not referring to obstacles to piracy here, i.e. that increasingly, if you want to use feeware, you have to (gasp!) pay for it. Rather, I'm referring to trends that force you to have a close relationship with (or dependency on) your feeware or hardware vendor. Unlike previous versions of MS Office, generic OEM MS Office 2007 does NOT ship with installable disks. So if your bought-with-the-PC Office falls over, you're obliged to go back to your PC reseller and beg. I'm using MS Office 2003 and Open Office 2.1; mostly I work in MS Office, but I use Open Office whenever I want to create a .PDF Usually, if you're familiar with MS Office, moving to the next version offers less "UI change shock" than switching to Open Office. But now, MS Office 2007 offers even more UI unfamiliarity than Open Office to those moving from older MS Office, and that makes Open Office an easier move, especially on older (pre-Vista-spec) systems (as MS Office 2007 is a significant disk space hog). But the new "air-box" generic OEM sinks MS Office for me, below the point atr which I'd either recommend it, or be advice-neutral. I now recommend ditching MS Office altogether, with switching to Open Office as a preferable option if staying with what you have is not an option. >-------------------- ----- ---- --- -- - - - - Tip Of The Day: To disable the 'Tip of the Day' feature... >-------------------- ----- ---- --- -- - - - - |
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| | #8 (permalink) |
| | Re: OpenOffice Sucks On Fri, 22 Jun 2007 17:07:46 -0700, "Homer Schwartz" <homer@schwartz.com> wrote: >OpenOffice stinks. Though it has become much better since I started using it >back in 2000, it's still nowhere near what it needs to be to effectively >displace Microsoft Office. Why? > >The myth of open source rests on two improbable assumptions. The first is >that a significant proportion of users can fix bugs. That is true at the >Massachusetts Institute of Technology, where the concept of open source was >first formalised in the 1980s by Richard Stallman and others, and it is true >in some of the geekier corners of the internet. But on programs intended for >use by the non-programming public, it's a very different story. > >This is important because of the second crucial false assumption: that even >if not all users can fix a bug, they can help find them. They can't. Most >users just think: "The computer isn't doing what I want." > >But what about the innumerable volunteers who can download the code and fix >what they like? They take one look at the effort involved and run. >OpenOffice is an extremely complex mountain of source code. As far as I >know, in the five years it has been available as open source, not one >contribution to the program has come from amateurs. The outsiders who have >provided input have been full-time professionals employed by Linux companies >to help make the software credible. > >There has been a lot of volunteer effort, but it has gone into >support....[B]ut the overwhelming energy [around OpenOffice development] >seems to go into filling the blogosphere with remarks about the merits of >open source software and getting outraged about inconvenient facts. > >So why is OpenOffice so dire? The project claims more than 50m downloads of >the software, so let's assume that 50m people have tried it at least once. > >More than 50,000 bugs have been reported. And how many have been fixed by >open source's uniquely efficient processes? According to the (public) bugs >database, at last count, there were more than 6,000 unfixed bugs, and more >than 5,000 feature requests. While the number of bugs discovered seems to >rise with the number of users, the number of fixes doesn't, and the number >of fixers certainly doesn't. Only about 500 people have signed the legalese >that would enable them to submit code to the project; since you need to do >this even to make changes to the website, that will translate to far fewer >than 500 volunteers submitting real code. A reasonable guess would be 50, or >even five. > >Meanwhile, there are some simple, hugely irritating bugs that are four years >old. Two obvious ones: notes (or comments, as Word users call them) don't >have word wrap; and spaces typed at the end of a line won't show. It's not >many eyes making bugs shallow; more like many eyes making bugs invisible. > >Most software has similar irritations. But complex open source projects seem >uniquely badly placed to fix them. They rely on a very small group of >programmers relative to the user base, and who have no direct incentive to >work on the bugs that are important to users. > >So, is the answer to throw out OpenOffice? No, of course not. Rather, we >need to acknowledge its defects and work to fix them. How? Well, I'd >personally recommend that Sun or Novell take on the project as a serious >commercial offering. Sun comes closest to this with StarOffice, but I think >the company would feel more inclination to improve it if it derived unique >benefits from doing so. Arguably, it does today, but I think we could >amplify those. > > > > > As far as I can see, it works alright and it is free. In my Linux days it also allowed me to see what Windows users sent me and it did a good job of creating documents that they could use and read. If something was not working, I could report it to them and it usually got fixed. What is it precisely that you want fixed apart from the speed of start up? |
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